Access Guide
Getting Help and Assistance
- For information about assisted travel at the airport please click here (new tab).
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- The mobility aids available include wheelchairs.
- To obtain mobility aids please contact Assisted Travel Team.
- There is a portable hearing loop available, which can be used by passengers when using the airport.
If you wish to use the portable hearing loop please either contact the airport in advance or go to the assisted travel counter in the main terminal building. - There is a changing places facility located next to the Check-in Desks.
- Autism in the Air: a step-by-step guide to airport travel (youtube.com).
Getting Here
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By Road
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- The airport is conveniently located on the A2 Sydenham Bypass road between Belfast and Holywood, just 5 minutes outside of Belfast’s bustling city centre.
- Those approaching Belfast from the South on the M1 or from the North on the M2 should follow the signs to Belfast City Airport, leading to the A2 Sydenham Bypass via the M3.
- Postcode for satellite navigation: BT3 9JH.
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By Bus
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- There is a bus stop within 150 metres of the venue.
- Belfast City Airport has a designated Airport Express 600 Service with buses every 30 minutes at peak times from the front of the terminal building to the centre of town. The journey only takes around 10 minutes.
- Airport Express 600 Service (Belfast City Centre – George Best Belfast City Airport). Tickets are available from the tourist information desk in arrivals or from the driver.
- For more information on buses to the airport please click here (opens new tab).
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By Train
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- The nearest Railway Station is Sydenham.
- Translink operates NIRailways train services across Northern Ireland.
- When travelling to the airport by train, you'll want to disembark at Sydenham Station.
- When travelling from the airport, board the train at Sydenham Station and travel to either Belfast Central Station or Great Victoria Street Station, which are both just a convenient 5-10 minute journey away.
- From either of these train stations, you can then make onwards connections to various popular locations across Northern Ireland and even down into the South of Ireland. Train services depart from Sydenham Station regularly during peak times.
- Please note - there is a footbridge which passengers must cross either going to or coming from Sydenham Station. Therefore, the airport advise passengers against this transport option if they have reduced mobility or experience difficulty when using steps.
- For your convenience, the airport operates a FREE shuttle bus service between the airport terminal and Sydenham Station. Should you require the shuttle service from the airport to the rail halt, please go to the Airport Parking Services desk on arrival with your request. A member of our team will signal the shuttle bus to collect you from the front of terminal.
- Should you require the service from the train station to the airport terminal, there is a telephone located on the airport side at the railway halt. Use this freephone service to dial: 07701 281 835 and request the shuttle service.
- For more information on trains to the airport please click here (opens new tab).
Airport Parking Summary
- The car parks with Blue Badge parking bays are short stay, premium and long stay.
- The car parks with step-free level access to the terminal are short stay, premium and long stay.
- The car parks with pedestrian walkways/crossings and dropped kerbs with tactile paving are Short Stay, Premium Car Park and Long Stay.
- The main passenger drop off and pick up point is located next to the short stay car park and there is an additional 10 minute drop off and pick up point next to the long stay car park.
Parking (Long Stay)
- The car park is located off Sydenham Bypass.
- This is an open air car park with a tarmac surface.
- The car park has a touchscreen, an intercom and an automatic number plate recognition barrier control system.
- Controls for the barrier may be difficult to reach.
- There are more than 10 designated Blue Badge parking bays available.
- Blue Badge parking is clearly marked and signposted.
- The Blue Badge parking bay dimensions are 255cm x 460cm.
- There is a marked zone on both sides and to the rear.
- There are low level help points available.
- There are not parent and child parking bays available.
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Paying and Booking
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- Parking is not free for Blue Badge holders.
- Parking is free for pick up and drop off.
- Free pick-up and drop-off is limited to 10 minutes.
- Clearly presented payment terms signs are provided.
- Payment signs are located at the entrance to the car park.
- For information about booking airport parking please click here.
- If parking has not been pre booked payment is due when exiting the car park.
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Getting to the Terminal
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- The most accessible route from the Blue Badge parking to the terminal building has step-free level access, dropped kerbs with tactile paving and bollards.
- There are pedestrian crossings between the car park and the terminal.
- There is not a bus service available that runs between the car park and the terminal.
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Exiting the Car Park by Car
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- The car park has a touchscreen, an intercom and an automatic number plate recognition barrier control system at the exit.
- Controls for the barrier may be difficult to reach.
Related Access Guides (Main Terminal Building - Check in and Arrivals)
- To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
- For information about Check-In and Arrivals please see the links below.
- Check-In link (new tab) - click here
- Arrivals Hall link (new tab) - click here