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2 Royal Avenue

2 Royal Avenue, Belfast, BT1 1DA

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located ahead from the rear entrance, then round to the left, in the rear yard of the venue.
    • The toilet with adaptations has a right hand transfer space.
    • The male and female toilet facilities are located ahead from the rear entrance, then round to the left, in the rear yard of the venue.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located ahead from the rear entrance, then to the left.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street designated Blue Badge parking is available.
    • The on-street designated Blue Badge parking bays are located on Castle Place.
    • The Blue Badge bays are clearly marked and signposted.
  • Public Car Parks View
    • There is a public car park located in Smithfield Square North.
    • The name of the car park is Castle Court Shopping Centre.
    • Designated Blue Badge parking bays are available in the car park.

Entrance (Rear Entrance)

  • This entrance is located at the rear of the venue.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 128cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 129cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.

Entrance (Main Entrance)

  • This entrance is located at the front of the venue.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • The slope bypasses the steps.
  • There are 3 steps with no handrails.
  • The steps are clearly marked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 12cm.
  • The depth of the steps is between 30cm and 45cm.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 136cm.
  • The doors have a high visual contrast.
  • There is a second set of double manual doors.
  • The second set of doors are permanently held open.
  • The width of the opening is 142cm.
  • The second set of doors have a high visual contrast.
  • There is step-free level access as you enter.

Getting Around

  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: the sensory dome and toilet with adaptations.
  • The following areas have stepped access: the standard toilets.
  • Access throughout may include automatic doors.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in the majority of walkways.
  • There is background noise which varies depending on the time of day.
  • Wayfinding signage is not provided.
  • Seating available in the walkways includes: chairs with armrests, chairs without armrests, armchairs, sofas and benches.
  • Lighting levels vary due to the size of the space.
  • The venue contains a work area with power sockets and free wi-fi, meeting hubs that can be booked or used without booking if available, a reading corner, an event space, café, and exhibition space.

Eating and Drinking (Yallaa Café)

  • Location and Service View
    • The café is located at the rear of the venue.
    • The most accessible route has step-free level access.
    • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
    • Full table service is not available.
    • Menus are handheld and available on a board.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located towards the centre of the venue.
    • There is step-free level access to the counter.
    • The height of the counter is 110cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor have a low visual contrast.
    • Seating available in this area includes: chairs without armrests and benches.
    • Furniture available in this area includes: tables.
    • Some seating is fixed.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were even at the time of the survey.

Area (Sensory Area)

  • The sensory area is at the front of the venue, to the left from the main entrance.
  • There is step-free access via ramp into this area.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • The width of the opening is 145cm.
  • There is step-free level access throughout the area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: benches.
  • The seating is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Parent and Baby Room / Feeding Room

  • The room surveyed is located ahead from the rear entrance, then to the left.
  • The distance from the rear entrance is 25m.
  • The most accessible route to the room has step-free level access.
  • There is step-free level access into the room.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 102cm.
  • Internally the door has a high visual contrast.
  • The height of the baby change facility when in use is 91cm.
  • The room has a nappy/incontinence items bin and a pedal bin.
  • Seating available in the room includes: chairs with armrests.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

Entrance (to Toilets)

  • This entrance is located ahead then to the left from the rear entrance.
  • The entrance area is not clearly signed.
  • There is step-free level access at the entrance.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 106cm.
  • The door has a high visual contrast.
  • There is a second set of double manual doors.
  • The second set of doors are permanently held open.
  • The width of the opening is 141cm.
  • The second set of doors have a high visual contrast.
  • There is step-free access via slope as you enter.
  • The slope has a steep gradient.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located ahead from the rear entrance, then round to the left, through the automatic door then left in the rear yard of the venue.
    • The distance from the rear entrance is 20m.
    • The most accessible route to the toilet has a steep ramp or slope, doors permanently held open and automatic doors.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 107cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 144cm (width) x 216cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 78cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 88cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 94cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 100cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 103cm and 137cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.