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Overview

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• About View
  • This is a historic building, and a venue for events.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest step-free train station is York Street train station.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: the garden.
  • The following areas have stepped access: the standard toilets on the first floor function room area.
  • Access throughout may include manual doors, doors permanently held open and narrow walkways.
  • The cellar, ground, and first floors can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.
  • Staff receive the following training: Autism Awareness Training.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located on the ground and cellar floors.
  • The toilets with adaptations have a transfer space on both sides.
  • The male and female toilet facilities are located on the cellar, ground, and first floors.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located in the Toilets with Adaptations on the cellar and ground floors.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located in front of the castle.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 3 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 407cm (depth).
  • There is a marked zone to one side and the rear.
  • The width of the marked zone is 127cm.
  • The nearest designated bay is 5m from the main entrance.
  • The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
  • There are additional overflow car parks (without Blue Badge bays) on the driveway to the castle.
• Charges and Restrictions View
  • Parking is free for all users.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This entrance is located at the front of the venue.
• The approach to the entrance has uneven surfaces and bollards.
• The entrance area is not clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a slight gradient.
• The ramp is over 150cm wide with no handrails.
• There are double automatic doors at this entrance.
• The doors open towards you.
• There is a push pad at a height of 88cm.
• The width of the opening is 124cm.
• The doors have a high visual contrast.
• There is a push pad or push button to exit at a height of 94cm.
• There is step-free level access as you enter.

You are on Reception. Skip to the next section.

Reception

• The reception is located to the right from the main entrance.
• The distance from the main entrance is 5m.
• The most accessible route to reception has doors permanently held open.
• There is step-free level access to reception.
• The height of the reception desk is 124cm.
• There is a lowered section at the desk.
• The height of the lowered section is 75cm.
• The reception has windows.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Lighting levels were even at the time of the survey.
• There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is not space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs without armrests.

You are on Getting Around (Ground Floor). Skip to the next section.

Getting Around (Ground Floor)

• There is step-free level access throughout all areas.
• Access throughout may include narrow walkways and doors permanently held open.
• Some flooring is shiny.
• There is a high visual contrast between the walls and floor in all areas.
• There is no (or very little) background noise.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs with armrests, chairs without armrests and sofas.
• Lighting levels vary due to the size of the space.

You are on Eating and Drinking (Ground Floor - Function Bar). Skip to the next section.

Eating and Drinking (Ground Floor - Function Bar)

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• Location and Service View
  • On the ground floor, towards the rear of the venue.
  • The most accessible route has step-free level access.
  • This area has a bar where drinks can be ordered.
  • Full table service is not available.
  • The following are available: drinking straws.
  • There is not a hearing assistance system.
• Order and Payment View
  • The service counter was surveyed.
  • There is step-free level access to the counter.
  • The height of the counter is 120cm.
  • There is not a lowered section at the counter.
  • The height of the lowered section is 75cm.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the right from the main entrance.
• The distance from the main entrance is 5m.
• The most accessible route to the lift has step-free level access.
• The cellar, ground and first floors are accessed by this lift.
• The lift door has a low visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 78cm.
• The internal dimensions of the lift are 103cm (width) x 167cm (depth).
• The internal lift control buttons have Braille markings, tactile markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a visual floor indicator, a mirror to aid reversing and an audible announcer.
• Lighting levels were even at the time of the survey.

You are on Stairs (Ground to First Floor). Skip to the next section.

Stairs (Ground to First Floor)

• The stairs surveyed are located towards the rear of the venue.
• The ground and first floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are unmarked and have a handrail on the right going up.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 13cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Entrance (Cellar Level External Entrance). Skip to the next section.

Entrance (Cellar Level External Entrance)

• This entrance is located to the left of the main entrance.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is a single manual gate at this entrance.
• The gate is permanently held open.
• The width of the opening is 106cm.
• The gate has a high visual contrast.
• There is a second single manual door.
• The second door opens towards you.
• The width of the opening is 100cm.
• The second door has a high visual contrast.
• The stairs detailed below are between the first and second doors.
• There is stepped access as you enter.
• There are 20+ steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are unmarked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is between 30cm and 45cm.

You are on Getting Around (Cellar). Skip to the next section.

Getting Around (Cellar)

• There is step-free level access throughout all areas.
• Access throughout may include uneven surfaces and narrow walkways.
• Some flooring is shiny.
• There is a high visual contrast between the walls and floor in all areas.
• There is no (or very little) background noise.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs with armrests.
• Lighting levels were even at the time of the survey.

You are on Entrance (The Tavern Coffee Shop). Skip to the next section.

Entrance (The Tavern Coffee Shop)

• This entrance is located in the cellar.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is a single manual door at this entrance.
• The door is permanently held open.
• The width of the opening is 78cm.
• There is a small lip on the threshold of the opening.
• The door has a high visual contrast.
• There is step-free level access as you enter.

You are on Entrance (The Tavern Coffee Shop from Lift). Skip to the next section.

Entrance (The Tavern Coffee Shop from Lift)

• This entrance is located ahead and then to the right from the lift, in the Cellar.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is a single manual door at this entrance.
• The door opens towards you.
• The width of the opening is 83cm.
• The door has a high visual contrast.
• There is step-free level access as you enter.

You are on Eating and Drinking (The Tavern Coffee Shop). Skip to the next section.

Eating and Drinking (The Tavern Coffee Shop)

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• Location and Service View
  • The Tavern Coffee Shop is located on the Cellar level of the venue.
  • The most accessible route has step-free level access, a lift and manual doors.
  • This area has a counter where food and drink can be ordered.
  • Menus are wall-mounted.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • The service counter was surveyed.
  • The counter is located to the left through the Tavern Coffee Shop entrance.
  • There is step-free level access to the counter.
  • The height of the counter is 130cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Entrance (The Cellar Restaurant Entrance). Skip to the next section.

Entrance (The Cellar Restaurant Entrance)

• This entrance is located in the Cellar.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is a single manual door at this entrance.
• The door is permanently held open.
• The width of the opening is 79cm.
• There is a small lip on the threshold of the opening.
• The door has a high visual contrast.
• There is step-free level access as you enter.

You are on Eating and Drinking (The Cellar Restaurant). Skip to the next section.

Eating and Drinking (The Cellar Restaurant)

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• Location and Service View
  • The Cellar Restaurant is located on the cellar level of the venue.
  • The most accessible route has step-free level access, a lift and manual doors.
  • Full table service is available.
  • Menus are handheld.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • There is not a lowered section at the counter.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Exit (Cellar to Gardens). Skip to the next section.

Exit (Cellar to Gardens)

• The exit area is clearly signed.
• There is step-free level access at the exit.
• There is a single automatic door at this exit.
• The door opens away from you.
• There is a push pad or push button to exit at a height of 91cm.
• The width of the opening is 83cm.
• The door has a high visual contrast.
• There is a second single automatic door.
• The second door opens away from you.
• There is a push pad or push button to exit at a height of 87cm.
• The width of the opening is 78cm.
• The second door has a high visual contrast.
• There is step-free access via ramp as you exit.
• The ramp has a steep gradient.
• The ramp is between 75cm and 150cm wide with no handrails.
• The ramp bypasses the steps.
• There are 3 steps with no handrails.
• The steps are unmarked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 14cm.
• The depth of the steps is between 30cm and 45cm.

You are on Access Point (Gardens from Car Park). Skip to the next section.

Access Point (Gardens from Car Park)

• This access point is located to the right of the main entrance.
• The approach to the access point has uneven surfaces and bollards.
• The access point is not clearly signed.
• There is step-free level access.
• There is an open gap.
• The width of the opening is 106cm.
• There is stepped access as you enter.
• There are 20+ steps with no handrails.
• The steps are unmarked.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 14cm.
• The depth of the steps is between 30cm and 45cm.

You are on Getting Around (First Floor - Function Rooms). Skip to the next section.

Getting Around (First Floor - Function Rooms)

• There is step-free level access throughout the majority of walkways.
• The following areas have stepped access: the standard toilets .
• Access throughout may include narrow walkways and manual doors.
• Some flooring is shiny and patterned.
• There is a high visual contrast between the walls and floor in all areas.
• There is background noise in this area which varies depending on the function/event.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs with armrests.
• Lighting levels vary due to the size of the space.

You are on Toilet with Adaptations (Cellar - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Cellar - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located ahead and then to the right from the lift, along the cellar corridor.
  • The distance from the lift is 10m.
  • The most accessible route to the toilet has automatic doors and step-free level access.
  • There is step-free level access into the facility.
  • There is Braille, tactile and pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 87cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 148cm (width) x 345cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 76cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 98cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 119cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 103cm from the floor.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin and a pedal bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 80cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Ground Floor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located ahead and then to the right from the main entrance, then at the end of the corridor on the left.
  • The distance from the main entrance is 30m.
  • The most accessible route to the toilet has narrow walkways, step-free level access and doors permanently held open.
  • There is step-free level access into the facility.
  • There is tactile and pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 84cm.
  • The door has a sliding bolt lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 150cm (width) x 236cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 84cm (from the side of the toilet pan).
  • There is a lever flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a low visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 44cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 93cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 78cm from the floor.
  • The wash basin has a lever mixer tap.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 93cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 96cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin and a pedal bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 94cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • There is an additional soap dispenser that can be reached from seated on the toilet.
    The height of this soap dispenser is 99cm.

You are on Outdoor Spaces (Gardens). Skip to the next section.

Outdoor Spaces (Gardens)

• The following is available in this area: formal gardens.
• Outdoor areas consist of block paving and bonded gravel.
• There are footpaths throughout.
• The majority of the paths are wide enough for wheelchair users.
• There is step-free level access throughout all areas.
• There are seats situated along the paths for people to rest.