You are on Overview. Skip to the next section.

Overview

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• About View
  • Facilities available in the venue include: standard and accessible toilets, a changing place, information desk, Starbucks, The Lagan Bar, and vending machines.
  • View information on opening times
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is a public car park nearby.
  • The name of the nearest car park is Lanyon Place Station Park and Ride.
  • View information on Lanyon Place Station Park and Ride (opens new tab) .
  • The nearest bus station is Grand Central Station.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free level access via lift at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors and automatic doors.
  • Platforms can be accessed via a standard lift.
• Getting Help and Assistance View
  • There is seating available.
  • There is a fixed hearing assistance system.
  • There is a British Sign Language interpreter on duty.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located through the main entrance, to the left of the ticket barriers.
  • All toilets with adaptations have a left hand transfer space.
  • The male and female toilet facilities are located through the main entrance and to the left of the ticket barriers.
• Changing Places and Changing Facilities View
  • The Changing Places toilet facilities are located through the main entrance and to the left of the ticket barriers.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Lanyon Place Park and Ride.
  • The car park is located at lower ground level off Mays Meadow.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located outside the Lower Ground - Car Park entrance.

You are on Entrance (East Bridge Street). Skip to the next section.

Entrance (East Bridge Street)

• This entrance is located on East Bridge Street.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is between 75cm and 150cm wide with handrails on both sides.
• The ramp bypasses the steps.
• There are 2 steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The steps are unmarked.
• The steps have tactile markings at the top and bottom.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is between 30cm and 45cm.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 177cm.
• The doors have a medium visual contrast.
• There is step-free level access as you enter.

You are on Entrance (Lower Ground - Car Park). Skip to the next section.

Entrance (Lower Ground - Car Park)

• This entrance is located off May's Meadow.
• The entrance area is not clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 160cm.
• There is a small lip on the threshold of the opening.
• The doors have a medium visual contrast.
• There is step-free level access as you enter.

You are on Lift (Car Park). Skip to the next section.

Lift (Car Park)

• There is a lift for public use.
• The lift is located to the left inside the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are Floors -1 and Ground.
• Wall mounted information boards are not provided at lift landings.
• The lift is approximately 50m (54yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 89cm (2ft 11in).
• The dimensions of the lift are 119cm x 204cm (3ft 11in x 6ft 8in).
• There are separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are Floors -1 and Ground.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.
• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are Floors -1 and Ground.
  • The escalators steps are clearly marked.
  • The foot and head of the escalators are clearly marked.
  • The lighting levels are moderate to good.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 28/08/2024.
• The hearing assistance system was working at the time of testing.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are moderate to good.

You are on Counter (Ticket Office). Skip to the next section.

Counter (Ticket Office)

• The counter is 40m (43yd 2ft) from the main entrance.
• There is level access to the counter from the entrance.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 110cm (3ft 7in).
• There is a lowered section.
• The height of the lowered section of the counter is 75cm.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 28/08/2024.
• The hearing assistance system was working at the time of testing.
• Lighting levels are moderate to good.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 10 member(s) of staff on duty.
• The station is staffed.
• There is an office to obtain help.
• The office to obtain help is 40m (43yd 2ft) from the main entrance.
• This office is located at the ticket office and there is also a help desk available at the ticket barriers. Staffed opening hours can be found at:https://www.translink.co.uk/usingtranslink/stationguide/lanyonplace.
• There is a ticket office.
• The ticket office is located through the main entrance, on the right and before the ticket barriers.
• The ticket office is 40m (43yd 2ft) from the main entrance.
• The train companies that operate within this station include:.
• Please click here for access information for Translink NI Railways.
• There is a taxi rank at the station.
• The taxi rank is located on Mays Meadow, across the road from the alternative entrance point.
• The taxi rank is 20m (21yd 2ft) from the alternative entrance.
• Shops and services within the station include standard and accessible toilets, a changing place, Starbucks, The Lagan Bar, ticket office/information desk, and vending machines.
• All key concourse shops and services have level access.
• There are 4 platform(s) in the station.
• The platform(s) accessed by lift is / are 1 - 4.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Wider ticket barriers are not available to access platforms.
  • Platforms which have tactile markings at the platform edge are 1 to 4.
  • Accessible toilets are not located on the platform(s).
  • Accessible toilets are located on the main station concourse.
  • There is a wheelchair available to borrow.
  • To borrow a wheelchair, contact the desk at the ticket barriers.

You are on Eating and Drinking (Starbucks). Skip to the next section.

Eating and Drinking (Starbucks)

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• Location and Service View
  • The Starbucks is within the main entrance and to the right.
  • The most accessible route has step-free level access.
  • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
  • Full table service is not available.
  • Menus are wall-mounted, digital and pictorial.
  • The following dietary requirements can be catered for: gluten free, dairy free, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • The payment counter was surveyed.
  • The counter is located towards the back of the area.
  • There is step-free level access to the counter.
  • The height of the counter is 85cm.
  • There is not a lowered section at the counter.
  • The counter has a television which may affect the ability of someone to lip read.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: chairs with armrests, chairs without armrests, sofas and stools.
  • Furniture available in this area includes: coffee tables and long tables.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is background noise in this area which varies depending on the time of day.
  • Lighting levels vary due to the size of the space.

You are on Eating and Drinking (The Lagan Bar). Skip to the next section.

Eating and Drinking (The Lagan Bar)

• The following information is for the café/bar.
• The café/bar is located past the main entrance and on the left before the ticket barriers and toilets.
• The bar does serve food.
• Full table service is available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 40m (43yd 2ft) from the main entrance.
• The distance between the floor and the lowest table is 74cm (2ft 5in).
• The distance between the floor and the highest table is 112cm (3ft 8in).
• The standard height for tables is 76cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cups are available.
• Takeaway cutlery is available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are wall only.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • Full table service only available on request.

You are on Lift (Platforms 1 and 2). Skip to the next section.

Lift (Platforms 1 and 2)

• The lift is located after the ticket barriers on the left, to the far side of the building.
• The lift is a standard lift.
• The floors which are accessible by this lift are Floors -1 and Ground.
• Wall mounted information boards are not provided at lift landings.
• The lift is approximately 100m (109yd 1ft) from the ticket barriers.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 118cm x 205cm (3ft 10in x 6ft 9in).
• There are separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Lift (Platforms 3 and 4). Skip to the next section.

Lift (Platforms 3 and 4)

• There is a lift for public use.
• The lift is located after the ticket barriers to the right, to the far end of the building.
• The lift is a standard lift.
• The floors which are accessible by this lift are Floors -1 and Ground.
• Wall mounted information boards are not provided at lift landings.
• The lift is approximately 100m (109yd 1ft) from the ticket barriers.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 119cm x 205cm (3ft 11in x 6ft 9in).
• There are separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Other Floors (Platforms). Skip to the next section.

Other Floors (Platforms)

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• Steps View
  • The floors which are accessible by stairs are Floors -1 and Ground.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.
• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are Floors -1 and Ground.
  • The escalators steps are clearly marked.
  • The foot and head of the escalators are clearly marked.
  • The lighting levels are moderate to good.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and Access View
  • The facility is located down the right side of the main entrance, and to the left of the ticket barriers.
  • The facility is approximately 50m (54yd 2ft) from the main entrance.
  • The facility is in addition to standard and accessible toilets.
  • The facility is located close to other managed facilities (e.g. reception or service counter).
  • There is level access to the facility.
  • The facility surveyed is not for the sole use of disabled people.
  • There is a low visual contrast between the external door and wall .
  • There is a low visual contrast between the internal door and wall.
  • You do need a key for the facility.
  • The key is a radar key.
  • The key can be obtained from the desk at the barriers.
  • There is a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The door has a horizontal grab rail.
  • The width of the door is 94cm (3ft 1in).
  • The dimensions of the facility are 295cm x 394cm.
  • The ceiling height is at a minimum of 2.4m.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • There is a high visual contrast between the walls and floor.
• Toilet Details View
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the right as you face the toilet is 80cm (2ft 7in).
  • The transfer space on the left as you face the toilet is 160cm (5ft 3in).
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • There is a high visual contrast between the dropdown rail(s) and wall.
  • As you face the toilet the vertical grab rail is on the left.
  • There is a high visual contrast between the wall-mounted grab rails to the left of the toilet and wall .
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a push button flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 131cm.
  • The toilet has a cistern.
  • There is a low visual contrast between the toilet seat and pan.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is within reach and fully functional.
• Changing Bench and Hoist Details View
  • The facility changing bench is wall mounted.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 178cm (5ft 10in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is not a shower unit with a detachable shower head.
• Other Facilities View
  • A privacy screen is available.
  • The type of wash basin is adjustable.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • There is a high visual contrast between the wash basin grab rail(s) and wall.
  • There is a soap dispenser.
  • The soap dispenser is not at the recommended height of 80cm-100cm.
  • The height of the soap dispenser is 112cm.
  • Wide tear off paper roll is available.
  • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
  • The height of the wide paper roll dispenser is 93cm.
  • There is a hand dryer.
  • The hand dryer is at the recommended height of 80cm-100cm.
  • The height of the hand dryer is 100cm.
  • There is a towel dispenser.
  • The towel dispenser is at the recommended height of 80cm-100cm.
  • The height of the towel dispenser is 93cm.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a/are sanitary and general domestic waste disposal units.
  • There is an emergency alarm for the facility.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is a coat hook.
  • There are coat hooks in the toilet at 105cm and 140cm from the floor.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels are good.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 50m (54yd 2ft) from the main entrance.
  • This accessible toilet is located through the main entrance to the right, and to the left of the ticket barriers.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from the ticket office.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 168cm x 201cm (5ft 6in x 6ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 97cm (3ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and general domestic waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 128cm (4ft 2in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a medium colour contrast between the external door and wall.
  • There is a medium visual contrast between the internal door and wall.
  • There is a medium colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a medium colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are moderate to good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is normally on duty.
• Staff are trained to BSL level 2.