Access Guide
Overview
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About
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- This is a public library.
- Facilities available in the venue include: computer access, library, accessible toilets, standard toilets, baby changing and a meeting hall.
- View information on opening times
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors, doors permanently held open and automatic doors.
- The first floor can be accessed via a standard lift.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- Additional equipment which can be borrowed or hired includes: earphones.
- Documents are available in the following formats: Braille (on request), large print, different languages and audio.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located on the ground floor and the first floor.
- All toilets with adaptations have a left hand transfer space.
- The female toilet facilities are located on the first floor and to the right.
- The male and female toilet facilities are located on the ground floor, to the left of reception.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the ground floor accessible toilet.
Parking
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Car Park
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- The car park is located to the front and rear of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 245cm (width) x 485cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 145cm.
- The nearest designated bay is 50m from the main library entrance.
- The most accessible route from the Blue Badge parking has step-free level access and automatic doors.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located within the Dairy Farm shopping centre, on the right.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is a single automatic door at this entrance.
- The door is permanently held open.
- The width of the opening is 91cm.
- There is a small lip on the threshold of the opening.
- The door has a medium visual contrast.
- There is a second single automatic door.
- The second door is permanently held open.
- The width of the opening is 88cm.
- There is a small lip on the threshold of the opening.
- The second door has a medium visual contrast.
- The minimum width between the security barriers is 103cm.
- There is step-free level access as you enter.
Reception
- The reception is located to the left hand side as you enter via the main entrance, then on your right.
- The distance from the main entrance is 10m.
- The most accessible route to reception has doors permanently held open and automatic doors.
- There is step-free level access to reception.
- The height of the reception desk is 96cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- There is not a hearing assistance system.
- The height of the touchscreen display ranges from 102cm to 152cm from the floor.
- The touchscreen has the following accessibility aids: large text.
- The touch screen is located to the left as you enter via the main entrance and is on the left, before the reception.
- There is no (or very little) background noise in this area.
- The flooring is shiny.
- Lighting levels were even at the time of the survey.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: coffee tables.
Getting Around
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include doors permanently held open and automatic doors.
- The flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: chairs without armrests and sofas.
- Lighting levels were even at the time of the survey.
Lift
- The lift surveyed is located straight ahead from the main entrance.
- The distance from the main entrance is 10m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- The ground floor and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 80cm.
- The internal dimensions of the lift are 110cm (width) x 143cm (depth).
- The internal lift control buttons have a high visual contrast.
- None of the internal lift controls are at a suitable height for a wheelchair user.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located straight ahead from the main entrance, through the doors, and on your right.
- The ground floor and first floor can be accessed by these stairs.
- There are 20 steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Library
- There is step-free level access throughout the library.
- Access throughout the library may include doors permanently held open and automatic doors.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the library includes: chairs without armrests and sofas.
- Furniture available in the library includes: tables, coffee tables and desks.
- Some tables are fixed.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
- There is not a hearing assistance system.
- The height of the touchscreen display ranges from 102cm to 152cm from the floor.
- The touchscreen has the following accessibility aids: large text.
- This library is able to provide material in the following formats: large print, ebook, ejournal and audio.
- Auxiliary aids available in this library include: headsets.
- Accessible software available for the computers includes: Zoomtext.
- Books can be requested in braille.
There is ClearVision software on computers.
Room (Community Hall)
- The room is located on the first floor.
- The distance from the lift is 4m.
- The most accessible route to the room has a lift and doors permanently held open.
- There is no signage on or near the door.
- There is step-free level access via lift into the room.
- There is a single manual door with a high visual contrast.
- The door is permanently held open.
- The width of the opening is 75cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests and armchairs.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Announcements are in person.
- Lighting levels were even at the time of the survey.
- This room is for hire only.
Toilet with Adaptations (Ground Floor - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located though the door to the left of reception.
- The distance from the main entrance is 40m.
- The most accessible route to the toilet has step-free level access and manual doors.
- There is step-free level access into the facility.
- There is tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 88cm.
- The door has a twist lock.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 198cm (width) x 154cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 132cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is not a toilet roll holder.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 75cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is a wall mounted towel dispenser which can be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 135cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 109cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a nappy/incontinence items bin.
- There is one coat hook.
- The coat hook is 151cm from the floor.
- The height of the baby change facility when in use is 91cm.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (First Floor - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the first floor, ahead of the lift and to the left.
- The distance from the lift is 8m.
- The most accessible route to the toilet has manual doors and a lift.
- There is step-free level access via lift into the facility.
- There is tactile and pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 85cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 173cm (width) x 160cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 118cm (from the side of the toilet pan).
- There is a lever flush on the non-transfer side.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 44cm from the floor.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder is 69cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 78cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 98cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There is one coat hook.
- The coat hook is 150cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
