Access Guide
Overview
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About
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- This is a community centre with multiple facilities available.
- Facilities available in the venue include: halls for hire, an infants playground, and a kitchen.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park.
- The nearest train station is Sydenham train station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the right from the main entrance, then left and ahead on the right.
- The toilet with adaptations has a right hand transfer space.
- The male and female toilet facilities are located off the main hall, or to the right from the main entrance, then all the way round the main corridor .
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located in the Toilet with Adaptations.
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Washroom and Shower Facilities
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- There is also a childrens toilet to the right from the main entrance, then left, and ahead on the right.
Parking
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Car Park
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- The car park is located in front of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 238cm (width) x 450cm (depth).
- There is a marked zone to one side and the rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 5m from the main entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of the building.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with a handrail on the left going up.
- The ramp bypasses the steps.
- There are 2 steps with a handrail on the left going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The step has tactile markings.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is between 30cm and 45cm.
- There is a buzzer at a height of 104cm.
- There is a key pad at a height of 143cm.
- There are double automatic doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The doors open towards you.
- There is a push pad at a height of 86cm.
- The width of the opening is 90cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a second set of double automatic doors, however one door is locked or bolted.
- The locked door can be opened on request.
- The second set of doors open towards you.
- The width of the opening is 85cm.
- The second set of doors have a low visual contrast.
- There is a push pad or push button to exit at a height of 87cm.
- There is step-free level access as you enter.
Getting Around
- There is step-free level access throughout all areas.
- Access throughout may include doors permanently held open, narrow walkways and manual doors.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is background noise in this area which varies depending on the function/event.
- Wayfinding signage is not provided.
- Lighting levels were even at the time of the survey.
Kitchen
- The kitchen is located ahead from the main entrance .
- There is step-free level access into the kitchen.
- There is a single manual door with a low visual contrast.
- The door is permanently held open.
- The width of the opening is 86cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor visual contrast varies between low and high.
- The work surface is 92cm from the floor.
- A lowered work surface is not available.
- Under counter cupboards are available.
- The hob is 90cm from the floor.
- A lowered hob is not available.
- The oven is at a suitable height for a wheelchair user.
- The sink is 92cm from the floor.
- A lowered sink is not available.
- The sink has a lever mixer tap.
- Facilities within the kitchen include a fridge freezer, a toaster, a kettle, a microwave and a dishwasher.
- The following machines are at a suitable height for a wheelchair user: dishwasher.
- Seating available in the kitchen includes: chairs without armrests.
- Lighting levels were even at the time of the survey.
Exit (To Playground)
- The exit area is not clearly signed.
- There is stepped access at the exit.
- There is 1 step with no handrails.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 4cm.
- There are double manual doors at this exit.
- The doors open away from you.
- The width of the opening is 146cm.
- The doors have a low visual contrast.
- There is step-free access via ramp as you exit.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the right from the main entrance, then left and ahead on the right.
- The distance from the main entrance is 10m.
- The most accessible route to the toilet has doors permanently held open, step-free level access and narrow walkways.
- There is step-free level access into the facility.
- There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 85cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 147cm (width) x 197cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 72cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 44cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 87cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 75cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 110cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 103cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 98cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin, a sanitary bin and a pedal bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 85cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Outdoor Spaces (Playground)
- The following is available in this area: a playground with play equipment.
- Outdoor areas consist of concrete or tarmac and rubber tarmac.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout all areas.
- There are seats situated along the paths for people to rest.
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Playground
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- There is a route around the play equipment which is firm and even, and is at least 150cm wide.
- The play equipment is within easy reach for seated and standing users and users of different heights.
- The following play experiences are available: climbing, sensory (visual, audible and or tactile).
