Access Guide
Overview
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About
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- This is a community centre.
- Facilities available in the venue include: multiple halls and community spaces, kitchens, a computer room, toilets with adaptations and standard toilets.
- View information on opening times
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a drop-off point and on-street standard parking.
- The nearest train station is Adelaide.
- The nearest bus station is Europa Buscentre.
- For the latest travel options and information you can plan your travel using Translink (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the Minor Hall, and the TV Room/Comm Room and its associated kitchen.
- The following areas have stepped access: the balcony inside the Rear Store, and a very small portion of the Minor Hall.
- Access throughout may include manual doors, doors permanently held open, narrow walkways and narrow openings.
- Floor 1 can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- Documents are available in the following formats: large print (on request) and different languages (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located on Floor 0 and Floor 1.
- The transfer space varies between left and right in the toilets with adaptations.
- The male and female toilet facilities are located on Floor 0 and Floor 1.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the Toilet with Adaptations on Floor 0.
Parking
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located at the front of the community centre, on Lorne Street.
- There is a dropped kerb without tactile paving from the drop-off point.
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On-street Parking
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- On-street standard parking is available.
- There is unrestricted and unmarked on-street parking on Lorne Street, Lower Windsor Avenue and other surrounding roads. Spaces may be limited.
Entrance (Main Entrance)
- This entrance is located at the front of the building, leading in from Lorne Street.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is over 150cm wide with handrails on both sides.
- There is an intercom at a height of 123cm.
- The intercom is only required for out of hours access.
- There is a single manual door at this entrance.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens towards you.
- The width of the opening is 82cm.
- The door has a medium visual contrast.
- There is step-free level access as you enter.
- There is a gate to access the site from Lorne Street. This is permanently held open and has a width of 167cm.
Reception (Supervisors Office)
- The reception is located diagonally to the right as you enter the building through the main entrance.
- The distance from the main entrance is 3m.
- The most accessible route to reception has doors permanently held open and narrow openings.
- There is stepped access to reception.
- There is 1 step with no handrails.
- The step is clearly marked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 7cm.
- The door into the Supervisors Office has an opening width of 71cm. The step is on the threshold of this door.
The supervisor can come out of their office into the Foyer for those who cannot overcome the step or narrow opening. - The height of the reception desk is 73cm.
- There is not a lowered section at the desk.
- The reception has glazed screens.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: coffee tables.
Getting Around
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the Minor Hall, and the TV Room/Comm Room and its associated kitchen.
- The following areas have stepped access: the balcony inside the Rear Store, and a very small portion of the Minor Hall.
- Access throughout may include narrow walkways, manual doors, doors permanently held open and narrow openings.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is background noise in this area which varies depending on the function/event.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs without armrests.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable in some areas.
Room (Main Hall)
- The room is located to the right as you enter the building through the main entrance, past the Supervisors Office.
- The distance from the main entrance is 6m.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a medium visual contrast.
- The doors open towards you.
- The width of the opening is 140cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Kitchen (Main Hall)
- The kitchen is located diagonally to the left as you enter the main hall.
- There is step-free level access into the kitchen.
- There is a single manual door with a medium visual contrast.
- The door is permanently held open.
- The width of the opening is 67cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- The work surface is 90cm from the floor.
- A lowered work surface is not available.
- Overhead and under counter cupboards are available.
- The hob is 90cm from the floor.
- A lowered hob is not available.
- The oven is at a suitable height for a wheelchair user.
- The sink is 90cm from the floor.
- A lowered sink is not available.
- The sink has a lever mixer tap.
- Facilities within the kitchen include a kettle, a microwave, a fridge freezer, a dishwasher and a toaster.
- The following machines are at a suitable height for a wheelchair user: dishwasher.
- Seating available in the kitchen includes: high stools.
- Furniture available in the kitchen includes: high tables.
- The tables are fixed.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
- Only the top oven is within 70cm - 105cm from the floor. The bottom oven is below 70cm from the floor.
Lift
- The lift surveyed is located straight ahead through the double doors to the rear of the Reception foyer, then to the right.
- The distance from the main entrance is 10m.
- The most accessible route to the lift has manual doors and step-free level access.
- Floors 0 and 1 are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a high visual contrast, Braille markings and tactile markings.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 78cm.
- The internal dimensions of the lift are 103cm (width) x 139cm (depth).
- The internal lift control buttons have Braille markings, tactile markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a separate door to exit and a visual floor indicator.
- Lighting levels were low at the time of the survey.
Stairs
- The stairs surveyed are located immediately to the right and right again as you enter the building through the main entrance.
- Floors 0 and 1 can be accessed by these stairs.
- There are 18 steps between floors.
- The steps have some clear markings and have a handrail on the left going up.
- The handrail is not easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Room (Minor Hall)
- The room is located on Floor 1, up the ramp, to the right and then straight ahead as you exit the lift.
- The distance from the lift is 16m.
- The most accessible route to the room has a lift, a slight ramp or slope, manual doors, narrow walkways and narrow openings.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens towards you.
- The width of the opening is 72cm.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: a very small area to the left as you enter the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Room (TV Room/Comm Room)
- The room is located on Floor 1, diagonally to the right up the ramp as you exit the lift.
- The distance from the lift is 11m.
- The most accessible route to the room has a lift, a slight ramp or slope, manual doors and narrow walkways.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 72cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables and coffee tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm and a television with subtitles.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Kitchen (TV Room/Comm Room)
- The kitchen is located to the left as you enter the TV Room/Comm Room.
- There is step-free level access into the kitchen.
- There is a single manual door with a high visual contrast.
- The door opens towards you.
- The width of the opening is 69cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- The work surface is 92cm from the floor.
- A lowered work surface is not available.
- Overhead and under counter cupboards are available.
- The sink is 92cm from the floor.
- A lowered sink is not available.
- The sink has a lever mixer tap.
- Facilities within the kitchen include a fridge, a toaster, a microwave and a kettle.
- Lighting levels were even at the time of the survey.
Room (Computer Suite)
- The room is located on Floor 1, diagonally to the right as you exit the lift.
- The distance from the lift is 4m.
- The most accessible route to the room has step-free level access, a lift and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 80cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: desks.
- The tables are fixed.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The computers are equipped with ZoomText software.
A large key keyboard and large rollerball mouse is available.
Room (Rear Store)
- The room is located on Floor 1, immediately to the left as you exit the lift.
- The distance from the lift is 4m.
- The most accessible route to the room has step-free level access, a lift and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- The doors open towards you.
- The width of the opening is 164cm.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the balcony.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables and desks.
- Some tables are fixed.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable.
- The room has several skylights, meaning lighting levels may vary depending on the time of day and weather conditions.
Stairs (Rear Store - Access to Balcony)
- The stairs surveyed are located diagonally to the left as you enter the Rear Store on Floor 1.
- The Rear Store main hall and balcony area can be accessed by these stairs.
- There are 12 steps between floors.
- The steps are clearly marked and have a handrail on the left going up.
- The handrail is not easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 20cm.
- The depth of the steps is not between 30cm and 45cm.
- The steps have open risers.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable.
- The room has several skylights, meaning lighting levels may vary depending on the time of day and weather conditions.
Toilet with Adaptations (Floor 0 - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the rear of the main hall on Floor 0.
- The distance from the main entrance is 14m.
- The most accessible route to the toilet has manual doors and step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 79cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 138cm (width) x 179cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 68cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 98cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 101cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 105cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Floor 1 - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located on Floor 1, straight ahead as you exit the lift.
- The distance from the lift is 5m.
- The most accessible route to the toilet has step-free level access, manual doors and a lift.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 88cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 138cm (width) x 197cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 69cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 104cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 79cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a low visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 100cm from the floor.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
