Skip to main content
The new name for DisabledGo

North Queen Street Community Centre

46a Victoria Parade, Belfast, BT15 2EN

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located on the ground and first floor.
    • All toilets with adaptations have a right hand transfer space.
    • The male and female toilet facilities are located on the ground floor, down the far end of the corridor off the reception area, and on the right.
    • The shared toilet facilities are located on the first floor, on the right just after exiting the lift.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the adaptive toilet with shower, on the first floor.
  • Washroom and Shower Facilities View
    • The shower facilities which have adaptations are located down the corridor to the right of the reception, then right again.
    • Standard shower facilities are located within the male and females toilets on the ground floor.

Parking

Entrance (Main)

  • This entrance is located on Victoria Parade.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with a handrail on the right going up.
  • The ramp bypasses the step.
  • There are 5 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrail extends horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is between 30cm and 45cm.
  • There is a single manual door at this entrance.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens away from you.
  • The width of the opening is 85cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is step-free level access as you enter.

Entrance (Rear)

  • This entrance is located at the rear of the building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with a handrail on the right going up.
  • The ramp bypasses the step.
  • There are 3 steps with a handrail on the left going up.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail extends horizontally beyond the first and last step.
  • The steps are unmarked.
  • The steps have tactile markings at the top and bottom.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is between 30cm and 45cm.
  • There is a single manual door at this entrance.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens towards you.
  • The width of the opening is 85cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is step-free level access as you enter.
  • If using the rear entrance please let someone within the community centre know as this is a fire exit door and can only be opened from within.

Reception

  • The reception is located just to the left as you enter via the main entrance.
  • The distance from the main entrance is 1m.
  • The most accessible route to reception has manual doors.
  • There is step-free level access to reception.
  • The height of the reception desk is 81cm.
  • There is not a lowered section at the desk.
  • The reception has windows.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system could not be tested at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and sofas.
  • Furniture available in this area includes: coffee tables.

Getting Around

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • The following areas have stepped access: the minor hall, first floor kitchen, committee room, first floor toilet facilities, and boxing gym.
  • Access throughout may include manual doors.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is no (or very little) background noise.
  • Wayfinding signage is not provided.
  • Seating available in the walkways includes: chairs without armrests.
  • Lighting levels vary due to the size of the space.

Lift

  • The lift surveyed is located at the back of the reception area.
  • The distance from the main entrance is 5m.
  • The most accessible route to the lift has manual doors and step-free level access.
  • The ground floor and first floor are accessed by this lift.
  • The lift door has a medium visual contrast.
  • The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 89cm.
  • The internal dimensions of the lift are 110cm (width) x 137cm (depth).
  • The internal lift control buttons have Braille markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • The button needs to be pressed constantly when in use.
  • Lighting levels were low at the time of the survey.

Stairs

  • The stairs surveyed are located to the right of the main entrance.
  • The ground and first floor can be accessed by these stairs.
  • There are 15 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Room (Main Hall)

  • The room is located to the right of reception.
  • The distance from the reception is 8m.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a high visual contrast.
  • The doors open towards you.
  • The width of the opening is 150cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests and benches.
  • Furniture available in the room includes: tables.
  • Some surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system could not be tested at the time of the survey.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were even at the time of the survey.

Kitchen (Ground Floor)

  • The kitchen is located down the corridor off the reception and to the right of the main hall.
  • There is step-free level access into the kitchen.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 71cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a medium visual contrast.
  • The work surface is 90cm from the floor.
  • A lowered work surface is not available.
  • Overhead and under counter cupboards are available.
  • The hob is 90cm from the floor.
  • A lowered hob is not available.
  • The oven is not at a suitable height for a wheelchair user.
  • The sink is 90cm from the floor.
  • A lowered sink is not available.
  • The sink has a twist/turn tap.
  • Facilities within the kitchen include a dishwasher, a kettle, a toaster, a microwave and a fridge freezer.
  • The following machines are at a suitable height for a wheelchair user: dishwasher.
  • Lighting levels were even at the time of the survey.

Room (Minor Hall)

  • The room is located on the first floor on the right, down the far end of the corridor.
  • The distance from the lift is 80m.
  • The most accessible route to the room has step-free level access, a lift and manual doors.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens towards you.
  • The width of the opening is 83cm.
  • The Minor Hall can also be accessed via the stairs leading to the first floor from the Reception and on the left once you ascend.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Kitchen (First Floor)

  • The kitchen is located straight ahead as you exit the lift on the first floor.
  • There is step-free level access into the kitchen.
  • The first floor kitchen can also be access via the Minor Hall.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 81cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a medium visual contrast.
  • The work surface is 91cm from the floor.
  • A lowered work surface is not available.
  • Overhead and under counter cupboards are available.
  • The hob is 91cm from the floor.
  • A lowered hob is not available.
  • The oven is not at a suitable height for a wheelchair user.
  • The sink is 91cm from the floor.
  • A lowered sink is not available.
  • The sink has a lever tap.
  • Facilities within the kitchen include a kettle, a toaster, a microwave, a fridge freezer and a dishwasher.
  • The following machines are at a suitable height for a wheelchair user: dishwasher.
  • Furniture available in the kitchen includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • Lighting levels were even at the time of the survey.

Room (Committee Room - First Floor)

  • The room is located to the right of the lift, on the first floor.
  • The distance from the lift is 1m.
  • The most accessible route to the room has step-free level access, a lift and manual doors.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 73cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in the room includes: chairs with armrests and sofas.
  • Furniture available in the room includes: coffee tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located down the corridor to the right of the main hall.
    • The distance from the reception is 10m.
    • The most accessible route to the toilet has manual doors and step-free level access.
    • There is step-free level access into the facility.
    • There is tactile and pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 167cm (width) x 190cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 120cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the non-transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 102cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 100cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 111cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 96cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Shower with Adaptations (Within the Ground Floor Toilet with Adaptations)

  • Location and Access View
    • The shower surveyed is located within the adapted toilet on the ground floor.
    • The distance from the reception is 40m.
    • The most accessible route to the shower has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is tactile and pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head.
    • The shower controls are lever.
    • There is a shower seat.
    • The shower seat is 44cm from the floor.
    • There is no emergency alarm for the shower.
    • There is no mirror.
    • There is no shelf.
    • The facility has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (1st Floor - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located straight down the corridor as your exit the lift on the first floor, then on the right.
    • The distance from the lift is 20m.
    • The most accessible route to the toilet has step-free level access, a lift and manual doors.
    • There is step-free level access into the facility.
    • There is tactile and pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 94cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 153cm (width) x 220cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 69cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 113cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 114cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 115cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.