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Pizza Express

551 Lisburn Road, Belfast, BT9 7GQ

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the right as you enter the toilet area, to the rear left of the building.
    • The toilet with adaptations has a left hand transfer space.
    • The male and female toilet facilities are located in the toilet area, to the rear left of the building.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the Toilet with Adaptations.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street standard parking is available.
    • There is unmarked and unrestricted standard on-street parking located on Lisburn Road, Maryville Avenue, Cranmore Park and other local roads.
  • Public Car Parks View
    • There is a public car park located off Marlborough Avenue.
    • The name of the car park is Marlborough Avenue Car Park.
    • Designated Blue Badge parking bays are available in the car park.
    • Marlborough Avenue Car Park is charged from 08:00 - 18:00, Monday to Saturday, including for Blue Badge Holders.

Entrance (Main Entrance)

  • This entrance is located at the front of the restaurant, off Lisburn Road.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a button for disabled people to call for assistance at a height of 104cm.
  • There is a single manual door at this entrance.
  • The door opens both ways.
  • The width of the opening is 90cm.
  • The door has a low visual contrast.
  • There is a second single manual door.
  • The second door is permanently held open.
  • The width of the opening is 90cm.
  • The second door has a low visual contrast.
  • There is step-free level access as you enter.

Getting Around

  • There is step-free level access throughout all areas.
  • Access throughout may include manual doors and narrow walkways.
  • Some flooring is shiny.
  • The visual contrast between the walls and floor varies between low and high.
  • Some of the walls have a reflective finish.
  • There is background noise.
  • Wayfinding signage is not provided.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Lighting levels are adjustable in some areas.

Eating and Drinking (Restaurant)

  • Location and Service View
    • The restaurant is located immediately inside the building as you enter through the main entrance.
    • The most accessible route has step-free level access.
    • This area has staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available.
    • Menus are handheld, online, available in large print and available on a mobile phone app.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and easy grip cutlery.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
    • Furniture available in this area includes: tables.
    • Some seating is fixed.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • Lighting levels are adjustable.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the right as you enter the toilet area, to the rear left of the building.
    • The distance from the main entrance (second set of doors) is 17m.
    • The most accessible route to the toilet has step-free level access, narrow walkways and manual doors.
    • There is step-free level access into the facility.
    • The door to enter the toilet area opens manually inwards, to a width of 82cm.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 85cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 147cm (width) x 197cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 80cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 102cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 77cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 66cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium visual contrast.
    • The hand dryer is 107cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 145cm and 180cm from the floor.
    • The height of the baby change facility when in use is 75cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • The transfer space is obstructed by a bin for nappies/incontinence items.