Access Guide
Overview
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About
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- This is a library in the centre of Belfast.
- Services available in the venue include: a subscription lending library, café and performance space.
- View information on opening times
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Parking and Public Transport
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- The venue does not have its own car park.
- The name of the nearest car park is the Castle Court Shopping Centre Car Park.
- The nearest step-free train station is Grand Central Station.
- The nearest bus station is Grand Central Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include automatic doors.
- All floors (floors G to 5) can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: Disability Awareness / Equality Training.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on level 2, to the left on exiting the lift.
- The toilet with adaptations has a left hand transfer space.
- The female toilet facilities are located on level 1, to the right when exiting the lift.
- The male toilet facilities are located on level 3, to the right when exiting the lift.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located on level 2, to the left on exiting the lift, in the Toilet with Adaptations.
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Washroom and Shower Facilities
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- Access to the standard toilets requires a key code, which can be obtained from any of the staff.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- There is a public car park located the Castle Court Shopping Centre.
- The name of the car park is the Castle Court Shopping Centre Car Park.
- Designated Blue Badge parking bays are available in the car park.
Entrance (Fountain Street)
- This entrance is located at the side of the building.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
- There is a single automatic door at this entrance.
- The door opens by sliding.
- The width of the opening is 116cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
- The minimum width between the security barriers is 92cm.
- There is step-free level access as you enter.
Reception (Fountain Street Entrance)
- The reception is located to the right from the Fountain Street entrance.
- The distance from the Fountain Street entrance is 2m.
- There is step-free level access to reception.
- The height of the reception desk is 96cm.
- There is not a lowered section at the desk.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Entrance (Donegall Square North Entrance)
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is stepped access at the entrance.
- There are 3 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails do not cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 13cm.
- The depth of the steps is between 30cm and 45cm.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The doors open towards you.
- The width of the opening is 86cm.
- There is a small lip on the threshold of the opening.
- The doors have a high colour contrast.
- The minimum width between the security barriers is 93cm.
- There is stepped access as you enter.
- There are 20+ steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is between 30cm and 45cm.
Lift
- The lift surveyed is located ahead and then round to the right from the Fountain Street entrance.
- The distance from the Fountain Street entrance is 5m.
- The most accessible route to the lift has step-free level access.
- All floors (floors G to 5) are accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a low colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 80cm.
- The internal dimensions of the lift are 107cm (width) x 209cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator, a separate door to exit, a list of floor services/facilities and an audible announcer.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Stairs
- The stairs surveyed are located ahead and then round to the right from the Fountain Street entrance.
- All floors (floors G to 5) can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Reception (Level 2 - Library Counter)
- The reception is located in the main library room, on level 2.
- The distance from the lift is 5m.
- There is step-free level access to reception.
- The height of the reception desk is 120cm.
- There is a lowered section at the desk.
- The height of the lowered section is 77cm.
- The reception has windows.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Library (Levels 2 and 4)
- There is step-free level access throughout the library, this may include the use of a lift.
- Access throughout the library may include narrow walkways.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a high colour contrast.
- Seating available in the library includes: chairs with armrests, chairs without armrests and sofas.
- Furniture available in the library includes: desks.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is not a hearing assistance system.
- This library is able to provide material in the following formats: large print and audio.
Stairs (Library Level 2 to 4)
- The stairs surveyed are located at the centre of the library rooms.
- Levels 2 and 4 can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Eating and Drinking (Level 2 - Café)
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Location and Service
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- The café is located on level 2.
- The most accessible route has step-free level access.
- This area has a counter where food and drink can be ordered.
- Menus are wall-mounted.
- The following dietary requirements can be catered for: dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located to the right from the café entrance.
- There is step-free level access to the counter.
- The height of the counter is 80cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is patterned.
- The walls and floor colour contrast varies between low and high.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Room (Level 3 - Performance Area)
- The room is located on level 3, ahead from the lift.
- The distance from the lift is 2m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double automatic doors with a high colour contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The doors open towards you.
- The width of the opening is 89cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system could not be tested at the time of the survey.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Toilet with Adaptations (Level 2 - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located on level 2, to the left on exiting the lift.
- The distance from the lift is 2m.
- The most accessible route to the toilet has a lift and step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The width of the door opening is 94cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 183cm (width) x 204cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 110cm (from the side of the toilet pan).
- There is a lever flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high colour contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a low colour contrast.
- There is not a toilet roll holder.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a high colour contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 97cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 97cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a waste bin and a nappy/incontinence items bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 93cm.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
