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The MAC

10 Exchange Street, Belfast, BT1 2NJ

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 4 toilets with adaptations.
    • Toilets with adaptations are located on floor G next to reception, and on floors B, 1, 2 and 3 next to the lifts.
    • The transfer space varies between left and right in the toilets with adaptations.
    • Ambulant toilet facilities are located in the standard male and female toilets on floor B.
    • The male and female step-free standard toilet facilities are located on floor B next to the lifts.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located on floor G to the left of reception.

Parking

  • On-street Parking View
    • On-street standard parking is available.
  • Public Car Parks View
    • There is a public car park located in Edward Street.
    • The name of the car park is Saint Anne's Square.
    • Designated Blue Badge parking bays are available in the car park.

Entrance (Main Accessible)

  • This entrance is located at the front of the venue.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • There is a push pad at a height of 101cm.
  • The width of the opening is 202cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 96cm.
  • There is a second set of double automatic doors.
  • The second set of doors open towards you.
  • The push pad for the automatic doors is at a height of 94cm.
  • The width of the opening is 157cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.

Reception

  • The reception is located ahead as you enter.
  • The distance from the main accessible entrance is 9m.
  • There is step-free level access to the reception.
  • The height of the reception desk is 102cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 75cm.
  • The reception has a television and patterned/distracting backgrounds.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • There is background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: sofas.
  • Furniture available in this area includes: coffee tables.

Getting Around

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Access throughout may include doors permanently held open.
  • The flooring is shiny.
  • The visual contrast between the walls and floor varies between low and high.
  • Some of the walls have a reflective finish.
  • There is background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests, chairs without armrests, sofas and benches.
  • Lighting levels vary due to the size of the space.

Eating and Drinking (Café Bar)

  • Location and Access View
    • The café bar is located on floor G, to the left after passing reception.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available.
    • Menus are handheld, wall-mounted and online.
    • The following dietary requirements can be catered for: gluten free, dairy free, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located next to reception.
    • There is step-free level access to the counter.
    • The height of the counter is 110cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 86cm.
    • The counter has windows and patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area, this may include the use of a lift.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is shiny.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests, benches and high stools.
    • Furniture available in this area includes: tables and high tables.
    • Some chairs and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the size of the space.
    • There is additional seating on floor 1 which can be accessed via the main lifts.

Room (The Substation - Floor G)

  • The room is located on the right as you enter.
  • The distance from the main accessible entrance is 3m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door is permanently held open.
  • The width of the opening is 115cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny and patterned.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests, armchairs, sofas and benches.
  • Furniture available in the room includes: tables and coffee tables.
  • Some surface heights are suitable for wheelchair users.
  • The clear underside space of some surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a play area.
  • There is background noise in this room which varies depending on the time of day.
  • Lighting levels vary due to the use of large glazed walls.

Toilet with Adaptations (Left Hand Transfer - Floor G)

  • Location and Access View
    • The toilet surveyed is located on floor G, to the left of reception.
    • The distance from the main accessible entrance is 27m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is Braille, tactile, pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 87cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 157cm (width) x 216cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 89cm (from the side of the toilet pan).
    • There is a push button flush on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 98cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 106cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 111cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 111cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 137cm from the floor.
    • The walls and floor have a low visual contrast.
    • Lighting levels were even at the time of the survey.

Parent and Baby Room / Feeding Room (Floor G)

  • The room surveyed is located ahead as you enter on floor G.
  • The distance from the main accessible entrance is 25m.
  • The most accessible route to the room has step-free level access.
  • There is step-free level access into the room.
  • There is Braille, tactile, pictorial and written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The door is easy to open.
  • The width of the door opening is 87cm.
  • Internally the door has a high visual contrast.
  • The height of the baby change facility when in use is 83cm.
  • There is a toilet, a wash basin, a hand dryer, a paper towel dispenser, a mirror and a coat hook in the room.
  • The wash basin has a lever mixer tap.
  • The room has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • The walls and floor have a low visual contrast.
  • Lighting levels were even at the time of the survey.

Lift (Main)

  • The lift surveyed is located on the right as you enter.
  • The distance from the main accessible entrance is 11m.
  • The most accessible route to the lift has step-free level access.
  • Floors -1, 0, 1, 2, 3, 4, 5 and 6 are accessed by this lift.
  • The lift door has a medium visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 119cm (width) x 170cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a separate door to exit, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Stairs

  • The stairs surveyed are located opposite the café bar.
  • Floors B, G, 1, 2, 4, 5 and 6 can be accessed by these stairs.
  • There are 18 steps between floors.
  • The steps have low visual contrast markings and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Theatre (Upstairs - Floor 1)

  • Theatre Information View
    • Advanced bookings are available.
    • Concessions are available.
    • Captioned performances are not available.
    • Signed performances are not available.
    • Audio described performances are not available.
    • Autism friendly/relaxed performances are available.
    • Sensory friendly performances are not available.
    • There is an infrared assisted hearing system.
    • The hearing assistance system could not be tested at the time of the survey.
  • Auditorium View
    • The most accessible route to the auditorium has step-free level access and manual doors.
    • There is step-free level access to a row of seating.
    • There is a designated seating area.
    • The following rows have stepped access: B to H.
    • The flooring is shiny.
    • Seating available includes: flip-down seats without armrests.

Designated Seating (Upstairs Theatre)

  • The designated seating area surveyed is located in Row A.
  • The distance from the main lifts is 19m.
  • There is step-free level access to the designated seating.
  • There is a single manual door with a high visual contrast.
  • The door opens towards you.
  • The door requires effort to open.
  • The width of the opening is 106cm.
  • The designated seating area is not clearly marked or signed.
  • There are 4 designated spaces for wheelchair users.
  • The view from this seating area is clear from obstructions.
  • Companions sit next to you.
  • There is a member of staff available for assistance.
  • There is space for an assistance dog to rest.
  • There is a toilet with adaptations close to the seating area (within approximately 50m).

Exhibition Space (Tall Gallery - Floor 3)

  • This area is indoors.
  • There is step-free level access throughout all areas.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There may be background noise.
  • Lighting levels vary due to the use of large glazed walls.
  • Display information includes: pictorial, information boards and televisions/screens.
  • There is not a hearing assistance system.