Access Guide
Overview
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About
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- This is a community centre.
- Facilities available in the venue include: a community centre with a main hall, kitchen, computer room, creche, toilet with adaptations, and standard toilet facilities.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is on-street standard parking.
- The nearest train station is Sydenham.
- The nearest bus station is Europa Buscentre.
- For the latest travel options and information you can plan your travel using Translink (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via a very easy slope at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- Documents are available in the following formats: large print (on request) and different languages (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the left as you enter the building through the main entrance.
- The toilet with adaptations has a right hand transfer space.
- The male and female toilet facilities are located to the left as you enter the building through the main entrance.
Parking (Front - Blue Badge Only)
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Car Park
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- The car park is located at the front of the building, off Kinross Avenue.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 253cm (width) x 477cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 140cm.
- The nearest designated bay is 5m from the main entrance.
- The most accessible route from the Blue Badge parking has a steep ramp or slope.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
- The steep ramp is on the dropped kerb.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street standard parking is available.
- There is ample unmarked and unrestricted on-street parking on Kinross Avenue.
Parking (Rear)
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Car Park
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- The car park is located to the rear of the building, at the end of Kinross Avenue and around the side of the Hanwood Centre.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 363cm (width) x 477cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 125m from the main entrance.
- The most accessible route from the Blue Badge parking has slight ramps or slopes and steep ramps or slopes.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Main Entrance)
- This entrance is located at the front of the building, off Kinross Avenue.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is a bell at a height of 126cm.
- There is a key pad at a height of 138cm.
- The bell and key pad are for out of hours access only.
- There is a single automatic door at this entrance.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door is permanently held open.
- There is a push pad at a height of 90cm.
- The width of the opening is 100cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is a push pad or push button to exit at a height of 91cm.
- The door may not be permanently held open during colder and/or wetter weather.
- There is step-free level access as you enter.
Reception
- The reception is located diagonally to the right as you enter the building through the main entrance.
- The distance from the main entrance is 4m.
- There is step-free level access to reception.
- The height of the reception desk is 81cm.
- There is not a lowered section at the desk.
- The reception has glazed screens.
- There is not a hearing assistance system.
- There may be background noise in this area.
- The flooring is shiny.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
Getting Around
- There is step-free level access throughout all areas.
- Access throughout may include doors permanently held open, narrow walkways and manual doors.
- The flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is background noise in this area which varies depending on the function/event.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: chairs with armrests.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable in some areas.
Room (Main Hall)
- The room is located straight ahead as you enter the building through the main entrance.
- The distance from the main entrance is 3m.
- The most accessible route to the room has step-free level access.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a medium visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The doors open towards you.
- The width of the opening is 77cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- The room contains a serving hatch at a height of 90cm.
Room (Hub Room)
- The room is located diagonally to the right as you enter the building through the main entrance.
- The distance from the main entrance is 7m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens away from you.
- The width of the opening is 71cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables, coffee tables and desks.
- Some tables are fixed.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- This room contains computers which are available for public use. Auxiliary aids and accessible software are not available, with the exception of a screen magnifier.
Room (Creche Room)
- The room is located to the right as you enter the building through the main entrance.
- The distance from the main entrance is 6m.
- The most accessible route to the room has step-free level access.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens away from you.
- The width of the opening is 71cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests and stools.
- Furniture available in the room includes: tables, coffee tables and desks.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
Kitchen
- The kitchen is located diagonally to the right as you enter the building through the main entrance.
- There is step-free level access into the kitchen.
- There is a single manual door with a high visual contrast.
- The door is permanently held open.
- The width of the opening is 72cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is shiny.
- The walls and floor have a medium visual contrast.
- The work surface is 91cm from the floor.
- A lowered work surface is not available.
- Overhead and under counter cupboards are available.
- The hob is 90cm from the floor.
- A lowered hob is not available.
- The oven is at a suitable height for a wheelchair user.
- The sink is 91cm from the floor.
- A lowered sink is not available.
- The sink has a twist turn mixer tap.
- Facilities within the kitchen include a fridge freezer, a microwave, a kettle and a toaster.
- Seating available in the kitchen includes: chairs with armrests.
- Furniture available in the kitchen includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
- Only the top oven is within 70cm - 105cm from the floor. The bottom oven is below 70cm from the floor.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the left as you enter the building through the main entrance.
- The distance from the main entrance is 7m.
- The most accessible route to the toilet has step-free level access and narrow walkways.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 80cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 135cm (width) x 197cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 70cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is no horizontal grab rail for the toilet.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 45cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 99cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever tap.
- There are no vertical grab rails at the wash basin.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 97cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
