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The new name for DisabledGo

Ulster University Belfast Campus

2-24 York Street, Belfast, BT15 1AP

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Access Guide

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Overview

  • About View
    • Facilities available in the venue include: lecture theatres, teaching rooms and a library.
    • There are also numerous food and drink outlets including Street Beats on floor G, CQ Social - SU Bar on floor G and The Point on level 3.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • Entrances with step-free level access are also available on York Lane and Frederick Street.
    • There is step-free level access throughout, this may include the use of a lift.
    • Access throughout may include uneven surfaces, manual doors and doors permanently held open.
    • Floors B, LG, G and levels 1-10 can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
    • The designated safe space is located in a sensory space and a quiet on level 2 of BC Block.
    • British Sign Language Interpreters can be requested prior to your visit.
    • Documents are available in the following formats: Braille (on request), large print and different languages (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: phone charging points and Wi-Fi.
    • Staff receive the following training: EDI in-house training.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 20+ toilets with adaptations.
    • Toilets with adaptations are located on all levels near each lift lobby.
    • The transfer space varies between left and right in the toilets with adaptations.
    • Ambulant toilet facilities are located on all levels near each lift lobby.
    • The male and female step-free standard toilet facilities are located on all levels near each lift lobby.
  • Changing Places and Changing Facilities View
    • The Changing Places toilet facilities are located on level 3 near the Core A lift lobby.
    • Parent and baby changing facilities are located on floor G in Core D.

Parking

  • Car Park View
    • The car park is located on Frederick Street, directly opposite the venue.
    • The car park is multi-storey.
    • The car park surface consists of concrete.
    • The height of the restriction barrier is 210cm.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 473cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 129cm.
    • The nearest designated bay is 96m from the Frederick Street entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope, manual doors and automatic doors.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
  • Electric Vehicle Charging Points View
    • There are 6 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 267cm (width) x 465cm (depth).
    • The nozzle holster is at a suitable height for a wheelchair user.
    • The charging points require an app.
    • There is 1 electric vehicle charging point designated for Blue Badge holders.
    • The dimensions of the surveyed electric vehicle charging bay designated for Blue Badge holders are 267cm (width) x 465cm (depth).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Block BC Accessible)

  • This entrance is located at the front of Block BC.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a key fob/card reader at a height of 92cm.
  • There is an intercom at a height of 123cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 172cm.
  • The second set of doors have a low visual contrast.
  • The outer accessible doors were not in operation at the time of the survey.
  • There is an automatic revolving door to the left of the one surveyed.

Reception (Main)

  • The reception is located ahead as you enter.
  • The distance from the Block BC accessible entrance is 16m.
  • The most accessible route to reception has uneven surfaces.
  • There is step-free level access to the reception.
  • The height of the reception desk is 111cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests and high stools.
  • Furniture available in this area includes: tables and high tables.
  • Some tables are fixed.

Getting Around

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Access throughout may include uneven surfaces, manual doors and doors permanently held open.
  • Some flooring is shiny.
  • The visual contrast between the walls and floor varies between low and high.
  • Some of the walls have a reflective finish.
  • There is background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs without armrests, sofas and benches.
  • Lighting levels vary due to the use of large glazed walls.
  • There is a walkway on level 2 that leads to Building BB.

Eating and Drinking (The Junction Food Hall - Floor G)

  • Location and Access View
    • The Junction Food Hall is at the end of the long walkway to the left after entering on floor G.
    • The most accessible route has a very easy slope and uneven surfaces.
    • There is step-free level access into this area.
  • Service View
    • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
    • Full table service is not available.
    • Menus are wall-mounted and displayed on the counter.
    • The following dietary requirements can be catered for: gluten free, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located ahead as you enter the Junction Food Hall area.
    • There is step-free level access to the counter.
    • The height of the counter is 84cm.
    • There is not a lowered section at the counter.
    • The counter has windows and patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels vary due to the use of large glazed walls.

Eating and Drinking (Aromaroma - Floor G)

  • Location and Access View
    • Aromaroma is located on floor G of Block BC.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
    • Full table service is not available.
    • Menus are wall-mounted and displayed on the counter.
    • The following dietary requirements can be catered for: gluten free, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located ahead and to the right as you enter the cafe.
    • There is step-free level access to the counter.
    • The height of the counter is 86cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs without armrests, sofas and high stools.
    • Furniture available in this area includes: tables, coffee tables and high tables.
    • Some tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.

Toilet with Adaptations (Floor G - Core A - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on floor G in Core A.
    • The distance from the Block BC accessible entrance is 36m.
    • The most accessible route to the toilet has step-free level access, uneven surfaces and doors permanently held open.
    • There is step-free level access into the facility.
    • There is Braille, tactile, pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door requires effort to open.
    • The width of the door opening is 92cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 152cm (width) x 227cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 85cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 96cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 95cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 102cm from the floor.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a waste bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Parent and Baby Room / Feeding Room (Floor G - Core D)

  • The room surveyed is located in the Junction Food Hall on floor G in Core D.
  • The distance from the Block BC accessible entrance is 129m.
  • The most accessible route to the room has step-free level access, uneven surfaces and manual doors.
  • There is step-free level access into the room.
  • There is Braille, tactile, pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The door requires effort to open.
  • The width of the door opening is 88cm.
  • Internally the door has a high visual contrast.
  • The height of the baby change facility when in use is 83cm.
  • There is a wash basin, an emergency alarm and a mirror in the room.
  • The wash basin has a lever mixer tap.
  • The room has a waste bin and a nappy/incontinence items bin.
  • Seating available in the room includes: chairs without armrests.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

Stairs (Block BC Accessible Entrance)

  • The stairs surveyed are located on the left as you enter the accessible entrance of Block BC.
  • Floors G and 1 can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Stairs (Block BC - Lower Ground to Ground)

  • The stairs surveyed are located to the left after entering Block BC.
  • Floors LG and G can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Stairs (Core A)

  • The stairs surveyed are located in Core A of Block BC.
  • There is a single manual door to access the stairwell.
  • Levels 0 to 9 can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Lift (Core A)

  • The lift surveyed is located along to the left after entering through the Block BC accessible entrance.
  • The distance from the entrance is 42m.
  • The most accessible route to the lift has step-free level access.
  • Floors B, LG, G and levels 1-10 are accessed by this lift.
  • The lift door has a low visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a low visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 100cm.
  • The internal dimensions of the lift are 146cm (width) x 270cm (depth).
  • The internal lift control buttons have tactile markings and a low visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a separate door to exit, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.
  • There are identical banks of lifts in Cores B, C and D.
  • There are security barriers at the entrance to the lift lobbies.
  • The card readers are at a height of 104cm and the width of the wider barrier is 90cm.

Area (Level 3 Large Atrium)

  • The large atrium is located to the left as you exit the Core A lifts on level 3.
  • There is step-free level access into this area.
  • There is step-free level access throughout the area.
  • Access throughout the area may include uneven surfaces.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • Furniture available in this area includes: high tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels vary due to the size of the space.

Area (Level 3 Small Atrium)

  • The atrium is to the left after you exit the Core A lift on level 3.
  • There is written text signage on or near the door.
  • There is step-free level access into this area.
  • The width of the opening is 160cm.
  • There is step-free level access throughout the area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Some of the walls have a reflective finish.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Wayfinding signage is not provided.
  • Lighting levels vary due to the size of the space.

Changing Places (Level 3 - Core A - Transfer Both Sides)

  • Location and Access View
    • The Changing Places facility surveyed is located on level 3, along the corridor after exiting the Core A lifts.
    • The Changing Places toilet is in addition to other toilet facilities.
    • The distance from the Core A lift lobby is 20m.
    • The most accessible route to the Changing Places facility has step-free level access and doors permanently held open.
    • There is step-free level access into the facility.
    • There is Braille, tactile, pictorial and written text signage on or near the door.
    • A RADAR key is required for access to this facility.
    • The door opens inwards and has a high visual contrast.
    • The door requires effort to open.
    • The width of the door opening is 92cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
    • The dimensions of the facility are 401cm (width) x 300cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • There is lateral transfer space on both sides of the toilet.
    • The transfer space on the right as you face the toilet is 93cm.
    • The transfer space on the left as you face the toilet is 172cm.
    • There is an elbow pad flush for the toilet.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a low visual contrast.
    • The toilet seat is 51cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 79cm from the floor.
  • Changing Bench and Hoist Details View
    • The changing bench is wall mounted and height adjustable.
    • The length of the changing bench is 180cm.
    • The facility hoist is powered overhead and accesses all areas.
  • Shower Details View
    • There is a detachable shower head.
    • The shower controls are lever mixer.
    • There is a flip-down shower seat.
    • The shower seat is 47cm from the floor.
    • There are dropdown rails and a grab rail for the shower.
    • The shower grab rail has a high visual contrast.
    • The shower dropdown rails have a high visual contrast.
    • There is a pull cord emergency alarm for the shower within 10cm from the floor.
  • Other Facilities View
    • There is a height adjustable wash basin.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 99cm from the floor.
    • There is not a towel dispenser.
    • A wide paper roll dispenser is available.
    • The height of the wide paper roll dispenser is 103cm.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is an unobstructed shelf.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The facility has a nappy/incontinence items bin.
    • There are no coat hooks.
    • A privacy screen is available.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.