You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • Turn off the M1/A12 and follow the signs for the Royal Victoria Hospital.
    After leaving the large roundabout, turn right and continue along the road for approximately 1 mile.
    The main hospital car park will then be observed on the left.
• By Bus View
  • The 646a Metro bus service runs from Belfast Grand Central Station to the hospital Monday - Friday.
  • The G1 Glider service runs from Belfast City Centre to the Falls Road.
  • If alighting at the Glider bus stop you may have to walk down Grosvenor Road to get into the hospital via the main entrance, if the Falls Road entrance is locked.
  • There is an onsite bus stop.
  • The nearest bus stop is located along the road from the main hospital entrance.
  • The bus stop has a sheltered waiting area with backless bench seating and sufficient space for a wheelchair user to wait.
  • The onsite bus stop is approximately 140 metres from the main hospital entrance.
    The route from the bus stop is level. Some of the route is sheltered.
    There are some access roads to cross all with dropped kerbs and tactile paving.
• By Train View
  • The nearest railway station is Belfast Grand Central Station, located approximately 0.6 miles away on Grosvenor Road.
• Useful Links View
  • Bus and train fares and timetables.
  • To view the web page described above click here (opens in new tab).
  • Bus and train accessibility advice.
  • To view the web page described above click here (opens in new tab).
  • Hospital website with further details on getting to the hospital .
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 028 96 157 777 / 028 90 240 503.
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found in the main foyer of the hospital, adjacent to the main reception area.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request, voice recognition CD on request and audio on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Language interpreters can be provided in the following languages; Albanian, Amharic, Arabic, Bengali, Bulgarian, Chinese - Cantonese, Chinese - Hakka, Chinese - Mandarin, Czech, Estonian, Farsi, French, Hindi, Hungarian, Italian, Japanese, Kurdish Kurmanji, Kurdish Sorani, Latvian, Lithuanian, Malayalam, Moldovan, Pashto, Polish, Portuguese, Punjabi, Romanian, Russian, Slovak, Somali, Spanish, Tagalog, Tetum, Thai, Tigrinya, Turkish, Urdu.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs, motorised wheelchairs and mobility scooter.
• To obtain mobility aids please contact Shopmobility on 028 9080 8090.

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• Useful Links View
  • Patient and Visitor Facilities link (new tab) - click here.
  • Visitors Information link (new tab) - click here.
• Comments View
  • PALS is available via telephone only.

You are on Hospital Parking (Main Entrance - Blue Badge Parking and Drop Off Point). Skip to the next section.

Hospital Parking (Main Entrance - Blue Badge Parking and Drop Off Point)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located directly opposite the main entrance of the new building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 4 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 270cm x 720cm (8ft 10in x 23ft 7in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located directly in front of the new building hospital entrance.
  • There is not a dropped kerb from the drop-off point.
• Paying View
  • There are not parking charges for the hospital car park.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 11m (12yd 1in) from the new building main accessible entrance.

You are on Hospital Parking (Multi Storey Car Park). Skip to the next section.

Hospital Parking (Multi Storey Car Park)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located across the road from the main hospital entrance.
  • The car park type is multi storey.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • There is a push button control at the barrier.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 469cm (7ft 10in x 15ft 5in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park and at the payment machines in the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • Payment machines are located throughout the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 54m (59yd 2in) from the hospital underpass entrance.
• Comments View
  • The car park is part multi storey and part open-air.
  • The height of the pay station controls range from 64cm to 170cm.
  • The best way of accessing the hospital from the car park is via an underpass that goes under the road and allows direct access to the hospital via stairs or lift.
  • Parking charges for visitors are as follows:
  • 0-4hrs - £1.60
  • 4-6hrs - £2.50
  • 6-24hrs - £5.00.

You are on Getting To (Audiology and Hearing Aids from the Main Hospital Entrance). Skip to the next section.

Getting To (Audiology and Hearing Aids from the Main Hospital Entrance)

• Audiology and Hearing Aids is/are located on level four of the ENT Building.
• Access to Audiology and Hearing Aids is via the main accessible entrance.
• Enter the hospital via the main accessible entrance.
  Proceed ahead past the main reception and through the double doors ahead.
  Turn left after the escalators and follow the corridor to the end, into the Outpatients building.
  Take the lift to level 3.
  Exit the lift and continue past the Outpatients reception.
  Take the corridor on the left, which is the entrance to the ENT building.
  Go to the end of the corridor and bear left to the ENT lift lobby. The lifts are on the right as you enter.
  Take the lift to level four.
  Exit the lift, turn left and go through the double doors.
  Audiology and Hearing Aids is located on the right.
• There is step free access, via lift, to Audiology and Hearing Aids.
• Audiology and Hearing Aids is approximately 8m from the ENT building lift.
• There is a/are manual, double door(s) which may be difficult to open between the ENT building lift and the department/service.
• There are not resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

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• Comments View
  • There is an alternative entrance on Falls Road.

You are on Outside Access (Main Accessible Entrance). Skip to the next section.

Outside Access (Main Accessible Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the main building.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There are bollards outside this entrance.
  • The minimum width between the bollards/wall is 164cm.
  • The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is an intercom.
  • The height of the intercom is 134cm (4ft 5in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 115cm (3ft 9in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 166cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 138cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located on the approach to the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.
  • The width of the ramp is 102cm.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There are bollards outside this entrance.
  • The minimum width between the bollards/wall is 163cm.
  • The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is an intercom.
  • The height of the intercom is 134cm (4ft 5in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 101cm (3ft 4in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) by revolving.
  • The width of the door opening is 161cm.
• Ramp/Slope Details View
  • The ramp/slope is located on the approach to the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.
  • The width of the ramp is 101cm.

You are on Entrance (Level 1 - to Outpatients Building from New Building). Skip to the next section.

Entrance (Level 1 - to Outpatients Building from New Building)

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• Entrance Details View
  • This information is for the entrance located at the end of the level 1 corridor in the new building.
  • The entrance area/door is not clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) both ways.
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 172cm.

You are on Lift (Outpatients Building). Skip to the next section.

Lift (Outpatients Building)

• There is a lift for public use.
• The lift is located ahead as you enter Outpatients from the new building.
• The lift is approximately 5m (5yd 1ft) from the level 1 Outpatients Building entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are level 1, level 2, level 3, level 4, level 5, level 6, level 7, level 8 and level 9.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The visual contrast between the external lift controls and the control plate is high.
• The visual contrast between the external lift control plate and the wall is high.
• The clear door width is 143cm (4ft 8in).
• The dimensions of the lift are 159cm x 279cm (5ft 3in x 9ft 2in).
• There are separate entry and exit doors in the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

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• Comments View
  • There is an identical lift to the right of the one surveyed.

You are on Other Floors (Outpatients Building). Skip to the next section.

Other Floors (Outpatients Building)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are level 1, level 2, level 3, level 5, level 6, level 7, level 8 and level 9.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are good.

You are on Entrance (From The Outpatients Building). Skip to the next section.

Entrance (From The Outpatients Building)

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• Entrance Details View
  • This information is for the entrance located next to the Outpatients reception desk and the external entrance on Falls Road.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 111cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 120cm.

You are on Lift (ENT Building). Skip to the next section.

Lift (ENT Building)

• There is a lift for public use.
• The lift is located at the far end of the ground floor corridor.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 80m (87yd 1ft) from the ENT Building entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are ground level, level 1, level 2, level 3, level 4 and level 5.
• There are manual, single doors which may be difficult to open to access the lift lobby on all floors.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do not contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The visual contrast between the external lift controls and the control plate is high.
• The visual contrast between the external lift control plate and the wall is high.
• The clear door width is 122cm (4ft).
• The dimensions of the lift are 135cm x 218cm (4ft 5in x 7ft 2in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

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• Comments View
  • There are 2 similar lifts in this area.

You are on Other Floors (ENT Building). Skip to the next section.

Other Floors (ENT Building)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are ground level, level 1, level 2, level 3, level 4 and level 5.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are good.
• Comments View
  • The lower ground floor and level 6 are not accessible to the public.

You are on Outside Access (Falls Road Entrance - Level 3). Skip to the next section.

Outside Access (Falls Road Entrance - Level 3)

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• Entrance Details View
  • This information is for the entrance located on the Falls Road.
  • The entrance area/door is not clearly signed.
  • There is step free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 90cm (2ft 11in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 130cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 129cm.
• Comments View
  • There is no drop off or car park near this entrance.

You are on Opening Times (Adult and Children's Audiology). Skip to the next section.

Opening Times (Adult and Children's Audiology)

• Monday 08:30 - 17:00.
• Tuesday 08:30 - 17:00.
• Wednesday 08:30 - 17:00.
• Thursday 08:30 - 17:00.
• Friday 08:30 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Department / Service (Audiology and Hearing Aids). Skip to the next section.

Department / Service (Audiology and Hearing Aids)

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• Department / Service Access View
  • Audiology and Hearing Aids is located on level four of the ENT building.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 122cm.
  • There is an intercom.
  • The height of the intercom is 135cm (4ft 5in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 133cm (4ft 4in).
  • There is a door release button when exiting.
  • The height of the door release button is 98cm (3ft 3in).
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is carpet and vinyl/laminate.
  • The department/service does not play background music.
  • The lighting levels are varied.
• Department / Service Facilities View
  • This department/service has; sub receptions, sub waiting areas, consultation rooms, treatment rooms and standard toilet facilities.
  • There are 15 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is not available on the department/service.
  • There are not accessible toilet facilities within the department/service.
  • Accessible toilet facilities are located on level 7C of the Outpatients building via the Audiology department rear door.
  • There are standard toilet facilities within this department/service.
• Comments View
  • Female standard toilets are available in the department.
  • Male standard toilets are available on level 7C of the Outpatients building.

You are on Reception (Adult Audiology Reception). Skip to the next section.

Reception (Adult Audiology Reception)

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• Reception View
  • The reception point is located on the main Adult Audiology corridor.
  • The reception point is approximately 20m (21yd 2ft) from the Audiology entrance.
  • Clear signage for the reception area/desk is visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.

You are on Waiting Room / Area (Adult Audiology). Skip to the next section.

Waiting Room / Area (Adult Audiology)

• There is a waiting room / area.
• The waiting room / area is approximately 20m from the Audiology entrance.
• There is level access into the waiting room / area.
• There is a/are door(s) into the waiting room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are permanently held open.
• The width of the door opening is 79cm (2ft 7in).
• The type of flooring is carpet.
• There is not a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• All chairs have armrests.
• There is not ample room for a wheelchair user to manoeuvre.
• The manoeuvring space is obstructed by furniture.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Reception (Children's Audiology Reception). Skip to the next section.

Reception (Children's Audiology Reception)

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• Reception View
  • The reception point is located past the Adult Audiology reception.
  • The reception point is approximately 40m (43yd 2ft) from the Audiology entrance.
  • Clear signage for the reception area/desk is not visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • The seats do not have armrests.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Consultation / Treatment Room (Children's Test Room 2). Skip to the next section.

Consultation / Treatment Room (Children's Test Room 2)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Children's Test Room 2.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is carpet.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Audiology Test Room 4). Skip to the next section.

Consultation / Treatment Room (Audiology Test Room 4)

• There is / are 4 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Audiology Test Room 4.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) may be difficult to open.
• The width of the door opening is 84cm (2ft 9in).
• The type of flooring is carpet.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Standard Toilet(s) (Women and Children). Skip to the next section.

Standard Toilet(s) (Women and Children)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female toilet is located at the rear of the Children's Audiology Corridor.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 30m from the Audiology and Hearing Aid entrance.
  • There is written text signage on or near the toilet door.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • The colour contrast between the internal toilet door(s) and wall(s) is high.
  • The colour contrast between the walls and floor is high.
  • Toilet seats do not have a high visual contrast.
  • An ambulant toilet cubicle is available.
  • There are horizontal wall mounted rails available on both sides of the toilet.
  • The visual contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is medium.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • The height of the wash basin(s) is 86cm.
  • The wash basin(s) tap type is lever.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above and to the right of the wash basins.
  • Lighting levels are good.
  • The fixed rails in the ambulant cubicle are diagonal.
• Baby Changing Facilities View
  • Baby change facilities are available in the female toilets.
  • There is a flip down baby change table available.
  • The height of the baby change table is 88cm.

You are on Location of Toilet/Changing Facilities (New Building). Skip to the next section.

Location of Toilet/Changing Facilities (New Building)

• Accessible toilet facilities are located on level 1 of the new building, across the foyer from the reception desk, on level 2 of the new building, in the Spoons restaurant near the escalator, on level 2 of the Outpatients building, in the Coffee Doc Café, on level 7 of the Outpatients building, on level 9 of the Critical Care building and on the Old Victorian corridor.
• Female and male standard toilet facilities are located on level 1 of the new building, across the foyer from the reception desk, on level 2 of the Outpatients building in the Coffee Doc Café, on level 7 of the Outpatients building and on the ground floor of the ENT building.
• Shared standard toilet facilities are located on level 2 of the new building, in the Spoons restaurant near the escalator.
• Shared standard toilet facilities are located on level 9 of the Critical Care building.
• Parent and baby changing facilities are located on level 1, across the foyer from the reception desk.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• New Building - Building Guide link (new tab) - click here.
• Hospital Parking Guide link (new tab) - click here.
• Outpatients - Building Guide link (new tab) - click here.
• ENT Building Guide link (new tab) - click here.