You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • Turn off the M1/A12 and follow the signs for the Royal Victoria Hospital.
    After leaving the large roundabout, turn right and continue along the road for approximately 1 mile.
    The main hospital car park will then be observed on the left.
• By Bus View
  • The 646a Metro bus service runs from Belfast Grand Central Station to the hospital Monday - Friday.
  • The G1 Glider service runs from Belfast City Centre to the Falls Road.
  • If alighting at the Glider bus stop you may have to walk down Grosvenor Road to get into the hospital via the main entrance, if the Falls Road entrance is locked.
  • There is an onsite bus stop.
  • The nearest bus stop is located along the road from the main hospital entrance.
  • The bus stop has a sheltered waiting area with backless bench seating and sufficient space for a wheelchair user to wait.
  • The onsite bus stop is approximately 140 metres from the main hospital entrance.
    The route from the bus stop is level. Some of the route is sheltered.
    There are some access roads to cross all with dropped kerbs and tactile paving.
• By Train View
  • The nearest railway station is Belfast Grand Central Station, located approximately 0.6 miles away on Grosvenor Road.
• Useful Links View
  • Bus and train fares and timetables.
  • To view the web page described above click here (opens in new tab).
  • Bus and train accessibility advice.
  • To view the web page described above click here (opens in new tab).
  • Hospital website with further details on getting to the hospital .
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 028 96 157 777 / 028 90 240 503.
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found in the main foyer of the hospital, adjacent to the main reception area.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request, voice recognition CD on request and audio on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Language interpreters can be provided in the following languages; Albanian, Amharic, Arabic, Bengali, Bulgarian, Chinese - Cantonese, Chinese - Hakka, Chinese - Mandarin, Czech, Estonian, Farsi, French, Hindi, Hungarian, Italian, Japanese, Kurdish Kurmanji, Kurdish Sorani, Latvian, Lithuanian, Malayalam, Moldovan, Pashto, Polish, Portuguese, Punjabi, Romanian, Russian, Slovak, Somali, Spanish, Tagalog, Tetum, Thai, Tigrinya, Turkish, Urdu.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs, motorised wheelchairs and mobility scooter.
• To obtain mobility aids please contact Shopmobility on 028 9080 8090.

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• Useful Links View
  • Patient and Visitor Facilities link (new tab) - click here.
  • Visitors Information link (new tab) - click here.
• Comments View
  • PALS is available via telephone only.

You are on Hospital Parking (Main Entrance - Blue Badge Parking and Drop Off Point). Skip to the next section.

Hospital Parking (Main Entrance - Blue Badge Parking and Drop Off Point)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located directly opposite the main entrance of the new building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 4 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 270cm x 720cm (8ft 10in x 23ft 7in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located directly in front of the new building hospital entrance.
  • There is not a dropped kerb from the drop-off point.
• Paying View
  • There are not parking charges for the hospital car park.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 11m (12yd 1in) from the new building main accessible entrance.

You are on Hospital Parking (Multi Storey Car Park). Skip to the next section.

Hospital Parking (Multi Storey Car Park)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located across the road from the main hospital entrance.
  • The car park type is multi storey.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • There is a push button control at the barrier.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 469cm (7ft 10in x 15ft 5in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park and at the payment machines in the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • Payment machines are located throughout the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 54m (59yd 2in) from the hospital underpass entrance.
• Comments View
  • The car park is part multi storey and part open-air.
  • The height of the pay station controls range from 64cm to 170cm.
  • The best way of accessing the hospital from the car park is via an underpass that goes under the road and allows direct access to the hospital via stairs or lift.
  • Parking charges for visitors are as follows:
  • 0-4hrs - £1.60
  • 4-6hrs - £2.50
  • 6-24hrs - £5.00.

You are on Getting To (General X-Ray). Skip to the next section.

Getting To (General X-Ray)

• General X-Ray is/are located on level 2 of the main building.
• Access to General X-Ray is via the main accessible entrance.
• Enter via the main accessible entrance and proceed straight ahead past reception.
  At the escalators, turn right into the lift lobby.
  Take lift A to level 2.
  Exit the lift and turn left down the corridor.
  Continue along the corridor and the entrance to General X-Ray is on the right.
• There is step free access, via lift, to General X-Ray.
• General X-Ray is approximately 150m from the lift A.
• There are not resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Outside Access (Main Accessible Entrance). Skip to the next section.

Outside Access (Main Accessible Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the main building.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There are bollards outside this entrance.
  • The minimum width between the bollards/wall is 164cm.
  • The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is an intercom.
  • The height of the intercom is 134cm (4ft 5in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 115cm (3ft 9in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 166cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 138cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located on the approach to the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.
  • The width of the ramp is 102cm.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There are bollards outside this entrance.
  • The minimum width between the bollards/wall is 163cm.
  • The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is an intercom.
  • The height of the intercom is 134cm (4ft 5in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 101cm (3ft 4in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) by revolving.
  • The width of the door opening is 161cm.
• Ramp/Slope Details View
  • The ramp/slope is located on the approach to the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.
  • The width of the ramp is 101cm.

You are on Lift (Lift A - Dual). Skip to the next section.

Lift (Lift A - Dual)

• There is a lift for public use.
• The lift is located on the right opposite the escalator, after passing reception.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 57m (62yd 1ft) from the main accessible entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are level 0, level 1, level 2, level 3, level 4, level 5, level 6 and level 7.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are not within 90cm - 110cm from the floor.
• The external controls are between 110cm and 121cm from the floor.
• The visual contrast between the external lift controls and the control plate is high.
• The visual contrast between the external lift control plate and the wall is medium.
• The clear door width is 132cm (4ft 4in).
• The dimensions of the lift are 144cm x 284cm (4ft 9in x 9ft 4in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are not within 90cm - 120cm from the floor.
• The internal controls are between 101cm and 127cm from the floor.
• There is not a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

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• Comments View
  • There is a similar lift next to this one.

You are on Lift (Lift A - Single). Skip to the next section.

Lift (Lift A - Single)

• There is a lift for public use.
• The lift is located on the right, opposite the escalator after passing reception.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 57m (62yd 1ft) from the main accessible entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are level 1, level 2, level 3, level 4, level 5, level 6 and level 7.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The visual contrast between the external lift controls and the control plate is medium.
• The visual contrast between the external lift control plate and the wall is high.
• The clear door width is 130cm (4ft 3in).
• The dimensions of the lift are 157cm x 268cm (5ft 2in x 8ft 10in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Other Floors (Escalator from Level 1). Skip to the next section.

Other Floors (Escalator from Level 1)

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• Escalators View
  • Escalators can be used to access other floors.
  • Signs indicating the location of the escalators are not clearly visible from the entrance.
  • The floors which are accessible by escalator are level 1 and level 2.
  • The escalators steps are not clearly marked.
  • The foot and head of the escalators are not clearly marked.
  • The lighting levels are varied.

You are on Other Floors (Stair A). Skip to the next section.

Other Floors (Stair A)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are level 1, level 2, level 3, level 4, level 5, level 6 and level 7.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are moderate to good.

You are on Opening Times (General X-Ray). Skip to the next section.

Opening Times (General X-Ray)

• This service is open 24 hours.

You are on Department / Service (General X-Ray). Skip to the next section.

Department / Service (General X-Ray)

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• Department / Service Access View
  • General X-Ray is located on level 2 of the main building.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 175cm.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 108cm (3ft 7in).
  • There is not a door release button when exiting.
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in the department/service which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The department/service does not play background music.
  • The lighting levels are good.
• Department / Service Facilities View
  • This department/service has; a main reception, a waiting room/area, sub waiting areas, consultation rooms, accessible toilet facilities for everyone and standard toilet facilities.
  • There are 8 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is available on the department/service.
  • There are accessible toilet facilities within the department/service.
  • There are standard toilet facilities within this department/service.

You are on Opening Times (General X-Ray Reception). Skip to the next section.

Opening Times (General X-Ray Reception)

• Monday 08:30 - 20:00.
• Tuesday 08:30 - 20:00.
• Wednesday 08:30 - 20:00.
• Thursday 08:30 - 20:00.
• Friday 08:30 - 20:00.
• Saturday 08:30 - 20:00.
• Sunday 08:30 - 20:00.

You are on Reception (General X-Ray). Skip to the next section.

Reception (General X-Ray)

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• Reception View
  • The reception point is located straight ahead as you enter the department.
  • The reception point is approximately 12m (13yd 4in) from the General X-Ray entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are not trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 11/01/2023.
  • The hearing assistance system was not working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Imaging Room (General X-Ray Room). Skip to the next section.

Imaging Room (General X-Ray Room)

• This section describes the General X-Ray Room(s), located to the rear of the department, on the right.
• There is / are 6 general x-ray Room(s) available.
• The name / number of the room surveyed was; 8.
• This room is accessed via a changing room.

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• Changing Room View
  • There is step free access into the changing room.
  • The changing room is approximately 20m from the reception.
  • The changing room is approximately 20m from the main waiting area.
  • The door opens inwards.
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • A member of staff is available to assist with opening the door if required.
  • The width of the door is 86cm (2ft 10in).
  • The door is locked by a locking handle.
  • The dimensions of the changing room are 178cm x 225cm.
  • There is sufficient space for a wheelchair user to manoeuvre within the changing room.
  • The type of flooring is vinyl/laminate.
  • There is an emergency alarm in the changing room.
  • There is a chair/stool in the changing room.
  • The height of the chair from the floor is 48cm.
  • There is a/are wall mounted rail(s) in the changing room.
  • There is not a/are not dropdown rail(s) in the changing room.
  • There is a/are mirror(s) in the changing room.
  • There is a tall mirror, with suitable specifications, for ease of use.
  • There is a/are coat hook(s) available.
  • There are coat hooks at 126cm and 133cm from the floor.
  • There is not a locker within the changing room.
  • There is not a changing bench.
  • There is not a red flashing fire alarm beacon.
  • The lighting levels in the changing room are good.
• Imaging Room View
  • There is step free access into the imaging room.
  • The door opens inwards.
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • A member of staff is available to assist with opening the door if required.
  • The width of the door is 83cm.
  • There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
  • The type of flooring is vinyl/laminate.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A mobile hoist is available.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the imaging room.
  • The lighting levels in the imaging room are moderate to good.

You are on Room / Area (CT Cannulation Area). Skip to the next section.

Room / Area (CT Cannulation Area)

• There is / are 2 room(s) / area(s) available.
• The room / area is approximately 50m from the department entrance.
• There is level access to the room / area.
• There is not a/are not door(s) into the room / area.
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• Some chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

You are on Standard Changing Cubicle / Room (CT Scanning Room). Skip to the next section.

Standard Changing Cubicle / Room (CT Scanning Room)

• The changing cubicle/room is located to the left of the CT Scanning Room.
• The changing cubicle/room is 5m from the sub waiting room/area.
• There is step-free access to the changing cubicle/room.
• The door(s) open(s) towards you (pull).
• The door(s) for the room is/are not push pad activated.
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 87cm.
• The type of flooring in the room is vinyl/laminate.
• There is sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
• There is flip down/tip up seat.
• There is a/are coat hook(s) available.
• There are coat hooks at 106cm and 147cm from the floor.
• There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
• The lighting levels are good.
• There are wall mounted rails available in the seating area of this cubicle.
  The rails have poor contrast with the walls.

You are on Imaging Room (CT Scanning Room). Skip to the next section.

Imaging Room (CT Scanning Room)

• This section describes the CT scanning Room(s), located to the far left of the department.
• There is / are 2 CT scanning Room(s) available.
• The name / number of the room surveyed was; 2.
• This room is not accessed via a changing room.

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• Imaging Room View
  • There is step free access into the imaging room.
  • The imaging room is approximately 50m from the reception.
  • The imaging room is approximately 45m from the main waiting area.
  • The door opens inwards.
  • The door is push pad activated.
  • The door(s) is/are double width.
  • A member of staff is available to assist with opening the door if required.
  • The width of the door is 156cm.
  • There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
  • The type of flooring is vinyl/laminate.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A mobile hoist is available.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the imaging room.
  • The lighting levels in the imaging room are good.

You are on Toilet with Adaptations (Waiting Room - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Waiting Room - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the left of the reception desk.
  • This accessible toilet is approximately 20m from the department entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 148cm x 221cm (4ft 10in x 7ft 3in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm.
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The visual contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with lid) disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 111cm and 153cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 94cm (3ft 1in).
  • The contrast between the toilet roll holder and the wall is medium.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 130cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 93cm (3ft 1in).
  • The contrast between the towel dispenser and the wall is medium.
  • There is not a hand dryer.

You are on Toilet with Adaptations (Waiting Room - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Waiting Room - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the left of the reception desk.
  • This accessible toilet is approximately 20m from the department entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 148cm x 221cm (4ft 10in x 7ft 3in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The visual contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with lid) and clinical waste disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 111cm and 153cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 94cm (3ft 1in).
  • The contrast between the toilet roll holder and the wall is medium.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 98cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 108cm (3ft 7in).
  • The contrast between the towel dispenser and the wall is medium.
  • There is not a hand dryer.

You are on Standard Toilet(s) (Waiting Area). Skip to the next section.

Standard Toilet(s) (Waiting Area)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located to the left of the reception area.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 20m from the department entrance.
  • There is pictorial signage on or near the toilet door.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • The colour contrast between the internal toilet door(s) and wall(s) is high.
  • The colour contrast between the walls and floor is high.
  • Toilet seats do not have a high visual contrast.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
  • The visual contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is high.
  • There is a/are vertical wall mounted rail(s) on the left as you face the toilet.
  • The visual contrast of the vertical wall mounted grab rails in the ambulant cubicle(s) is high.
  • There are additional ambulant cubicles with differing rail configurations.
  • The height of the wash basin(s) is 86cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above the basin.
  • Lighting levels are good.
  • Photograph 5 shows the other ambulant toilet with wall mounted rails on the opposite side.

You are on Location of Toilet/Changing Facilities (New Building). Skip to the next section.

Location of Toilet/Changing Facilities (New Building)

• Accessible toilet facilities are located on level 1 of the new building, across the foyer from the reception desk, on level 2 of the new building, in the Spoons restaurant near the escalator, on level 2 of the Outpatients building, in the Coffee Doc Café, on level 7 of the Outpatients building, on level 9 of the Critical Care building and on the Old Victorian corridor.
• Female and male standard toilet facilities are located on level 1 of the new building, across the foyer from the reception desk, on level 2 of the Outpatients building in the Coffee Doc Café, on level 7 of the Outpatients building and on the ground floor of the ENT building.
• Shared standard toilet facilities are located on level 2 of the new building, in the Spoons restaurant near the escalator.
• Shared standard toilet facilities are located on level 9 of the Critical Care building.
• Parent and baby changing facilities are located on level 1, across the foyer from the reception desk.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• New Building - Building Guide link (new tab) - click here.
• Hospital Parking Guide link (new tab) - click here.