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The Regional Allergy and Immunology Unit

Royal Victoria Hospital, 274 Grosvenor Road, Belfast, BT12 6BA

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Access Guide

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Getting To The Hospital

  • By Road View
    • Turn off the M1/A12 and follow the signs for the Royal Victoria Hospital.
      After leaving the large roundabout, turn right and continue along the road for approximately 1 mile.
      The main hospital car park will then be observed on the left.
  • By Bus View
    • The 646a Metro bus service runs from Belfast Grand Central Station to the hospital Monday - Friday.
    • The G1 Glider service runs from Belfast City Centre to the Falls Road.
    • If alighting at the Glider bus stop you may have to walk down Grosvenor Road to get into the hospital via the main entrance, if the Falls Road entrance is locked.
    • There is an onsite bus stop.
    • The nearest bus stop is located along the road from the main hospital entrance.
    • The bus stop has a sheltered waiting area with backless bench seating and sufficient space for a wheelchair user to wait.
    • The onsite bus stop is approximately 140 metres from the main hospital entrance.
      The route from the bus stop is level. Some of the route is sheltered.
      There are some access roads to cross all with dropped kerbs and tactile paving.
  • By Train View
    • The nearest railway station is Belfast Grand Central Station, located approximately 0.6 miles away on Grosvenor Road.
  • Useful Links View

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 028 96 157 777 / 028 90 240 503.
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found in the main foyer of the hospital, adjacent to the main reception area.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request, voice recognition CD on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Language interpreters can be provided in the following languages; Albanian, Amharic, Arabic, Bengali, Bulgarian, Chinese - Cantonese, Chinese - Hakka, Chinese - Mandarin, Czech, Estonian, Farsi, French, Hindi, Hungarian, Italian, Japanese, Kurdish Kurmanji, Kurdish Sorani, Latvian, Lithuanian, Malayalam, Moldovan, Pashto, Polish, Portuguese, Punjabi, Romanian, Russian, Slovak, Somali, Spanish, Tagalog, Tetum, Thai, Tigrinya, Turkish, Urdu.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, motorised wheelchairs and mobility scooter.
  • To obtain mobility aids please contact Shopmobility on 028 9080 8090.

Parking (Elliott Dynes Building)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for Blue Badge holders.
    • The car park is located to the front of the Elliott Dynes building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 5 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 242cm x 550cm (7ft 11in x 18ft 1in).
    • The nearest Blue Badge bay is 10m (10yd 2ft) from the Elliott Dynes main entrance.
    • The furthest Blue Badge bay is 30m (32yd 2ft) from the Elliott Dynes main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.

Getting To (The Regional Allergy and Immunology Unit)

  • The Regional Allergy and Immunology Unit is/are located on the first floor of the Elliott Dynes building.
  • Access to the Regional Allergy and Immunology Unit is via the Elliott Dynes main entrance.
  • Enter via the Elliott Dynes main entrance and turn right.
    Continue straight ahead along the corridor to the lift lobby.
    Take lift A to the first floor.
    The doors into the department will be on your left as you exit the lift.
  • There is step free access, via lift, to the Regional Allergy and Immunology Unit.
  • The Regional Allergy and Immunology Unit is approximately 3m from the lift.
  • There are resting areas along the route.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Elliott Dynes - Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is an intercom.
    • The height of the intercom is 156cm (5ft 1in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 155cm (5ft 1in).
    • There is a door release button when exiting.
    • The height of the door release button is 136cm (4ft 6in).
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 139cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 140cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance doors.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.

Lift (Elliott Dynes Building)

  • There is a lift for public use.
  • The lift is located to the right as you enter the main building.
  • Signs indicating the location of this lift are not clearly visible from the entrance.
  • The lift is approximately 16m (17yd 1ft) from the Elliott Dynes Building main entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are ground floor and first floor.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The visual contrast between the external lift controls and the control plate is low.
  • The visual contrast between the external lift control plate and the wall is low.
  • The clear door width is 121cm (3ft 12in).
  • The dimensions of the lift are 151cm x 250cm (4ft 11in x 8ft 2in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing assistance system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Other Floors (Elliott Dynes Building)

  • Stairs View
    • Signs indicating the location of the stairs are not clearly visible from the entrance.
    • The floors which are accessible by stairs are ground floor and first floor.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are not provided on landings.
    • The lighting levels are moderate to good.

Opening Times (The Regional Allergy and Immunology Unit)

  • Monday 08:00 - 16:30.
  • Tuesday 08:00 - 16:30.
  • Wednesday 08:00 - 16:30.
  • Thursday 08:00 - 16:30.
  • Friday Closed.
  • Saturday Closed.
  • Sunday Closed.

Department / Service (The Regional Allergy and Immunology Unit)

  • Department / Service Access View
    • The Regional Allergy and Immunology Unit is located on the first floor of the Elliott Dynes building.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 87cm.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 128cm (4ft 2in).
    • There is not a door release button when exiting.
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are moderate to good.
  • Department / Service Facilities View
    • This department/service has; a main reception, a waiting room/area, treatment rooms and standard toilet facilities.
    • There are 2 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is available on the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located level 1 of the Children's Hospital.
    • There are standard toilet facilities within this department/service.

Reception

  • Reception View
    • The reception point is located along the main corridor of the department.
    • The reception point is approximately 25m (27yd 1ft) from the department entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is not sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There is a mixture of seating with and without armrests.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are moderate to good.

Consultation / Treatment Room (Treatment Room)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Treatment Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are easy to open.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • All chairs are permanently fixed.
  • The chair(s) is/are height adjustable.
  • All chairs have armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.

Room / Area (Allergy Bay)

  • There is / are 3 room(s) / area(s) available.
  • The name / number of the room / area surveyed was; Allergy Bay.
  • The room / area is approximately 45m from the department entrance.
  • There is level access to the room / area.
  • There is not a/are not door(s) into the room / area.
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are some chairs with armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room / area.
  • Lighting levels are moderate to good.

Standard Toilet(s) (Patient Toilets)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located to the rear of the department.
    • There is step-free access into the toilet(s).
    • There is written text signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • The colour contrast between the internal toilet door(s) and wall(s) is high.
    • The colour contrast between the walls and floor is high.
    • Toilet seats do not have a high visual contrast.
    • An ambulant toilet cubicle is available.
    • There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
    • The visual contrast of the dropdown rail(s) in the ambulant cubicle(s) is medium.
    • There are additional ambulant cubicles with differing rail configurations.
    • The height of the wash basin(s) is 83cm.
    • The wash basin(s) tap type is lever.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located above the basin.
    • Lighting levels are moderate to good.

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