Access Guide
Related Access Guides (Departure Lounge)
- To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
- Departure Lounge link (new tab) - click here.
Getting to Departure Gates 21 to 29
- The most accessible route to the Departure Gates has step-free level access.
- Some flooring is shiny.
- Assistance vehicles are not available.
- There are resting/seating areas along the route.
- Wayfinding signage is available along the route.
- Lighting levels are varied.
- For information on how to book assistance please visit the airport website.
The Lagan Bar
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Location and Access
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- The following information is for the bar.
- The bar is located to the right of Gate 21.
- There is step-free access to the bar.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a bar where drinks can be ordered.
- Menu types include: written wall menus.
- Menus are not clearly written.
- Menus are presented in contrasting colours.
- Takeaway cups are available.
- Adapted cups are not available.
- Drinking straws are available.
- This area does not play background music.
- There is not a hearing assistance system.
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Service Counter(s)
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- The height of the counter is 112cm.
- There is a moveable card machine available for payment.
Toilet and Changing Facilities - Gates 21 to 29
- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the left of Gate 25.
- The toilet with adaptations has a left hand transfer space.
- Step-free standard toilets which include facilities for ambulant disabled people are located between Gates 24 and 25.
- Parent and baby changing facilities are located by Gate 25.
Parent and Baby Room / Baby Feeding Room (Gate 25)
- There is step-free level access into the room.
- The door to enter opens inwards and has a high visual contrast with the surrounding walls.
- The width of the door opening is 86cm.
- Internally the door has a high visual contrast.
- The baby change facility when in use is at a height of 94cm from the floor.
- The wash basin tap type is sensor.
- There are chairs with armrests available in this room.
- There is not a toilet in the parent and baby room.
- The room has a nappy/incontinence items bin.
Toilet with Adaptations - Gates 25 - Left Hand Transfer
- This toilet is located next to Gate 25.
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Access
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- There is step-free level access into the toilet.
- This facility serves Gates 21 to 29.
- There is pictorial signage on or near the door.
- The door to enter opens outwards and has a high visual contrast with the surrounding walls.
- The width of the toilet door opening is 86cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 159cm x 208cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the left of the seat but it is obstructed.
- The lateral transfer space is 92cm (from the side of the toilet pan to the wall).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non transfer side.
- The horizontal grab rail has a medium visual contrast with the surrounding walls.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast with the surrounding walls.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast with the surrounding walls.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 109cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin tap type is lever mixer.
- The vertical grab rails are on both sides of the wash basin.
- The vertical grab rails have a medium visual contrast with the surrounding walls.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 103cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 94cm from the floor.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is a full length mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 122cm from the floor.
- There is a low visual contrast between the walls and floor.
- Lighting levels are moderate to good.
Departure Gates 22, 24, 25
- The departure gate(s) in this area are 21 to 29.
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Departure Gate Details
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- There is clear signage to the departure gates.
- The height of the documentation check desk is very high (111cm+).
- There is a lowered section of the documentation check desk available at 22, 24 and 25.
- There is a clear knee recess beneath the low section of the documentation check desk at 22, 24 and 25 .
- There is step-free access to 22.
- There is step-free access via lift to 24 and 25.
- The gradient of the airbridge ramps may vary as they are height adjustable.
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Boarding
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- There is step free access (via lift) to the aircraft via 24 and 25 from the tarmac.
- There is ramped/sloped access to the aircraft via 22 from airbridge.
- There is stepped access to the aircraft via 25 from the tarmac.
- There is an Ambulift available.
- The accessibility of the individual aircraft varies depending on the provider. Please contact your airline company prior to booking for more information.
- There is step-free access from the departure gates to the aircraft. A member of the special assistance team can provide assistance for passengers with restricted mobility to the aircraft. Entry to the aircraft is either by mobile steps or Ambulift.
Lift
- The lift is located to the rear of gate 25.
- The floors which are accessible by the lift surveyed are 0 and 1.
- The lift does have a recommended turning space (150cm x 150cm) in front of it.
- The lift door has a high visual contrast.
- The external lift control buttons have a low visual contrast, tactile markings and Braille markings.
- All of the external lift controls are at the recommended height (between 90cm - 120cm).
- The lift door opening width is 130cm.
- The internal dimensions of the lift are 156cm x 247cm.
- The internal lift control buttons have Braille markings, tactile markings and a low visual contrast.
- All of the internal lift controls are at the recommended height (between 90cm - 120cm).
- Internally the lift has: a visual floor indicator.
- Lighting levels are moderate to good.
- This lift requires staff assistance for usage.
Stairs
- The floors which are accessible by stairs are 0 and 1.
- There are more than 20 steps, which are clearly marked, with handrails on both sides.
- The handrail is easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- Steps are split with a resting area.
- The height of the highest step is 18cm.
- Lighting levels are varied.
Departure Gate 25 - Ramp to Apron
- The ramp is located beyond gate 25.
- The ramp is used to access the apron and aircraft.
- The slight ramp is over 150cm wide, with no handrails.
Ambulift
- The clear door width of the platform lift used to access the Ambulift is 220cm.
- The dimensions of the platform lift used to access the Ambulift are 220cm x 170cm.
- There are separate entry and exit doors in the lift.
- There is seating available in the Ambulift.
- There are chairs without armrests available in the Ambulift.
- Seats in the vehicle are reconfigured as required by the Special Assistance team members, to allow access to tie-down points for wheelchairs where necessary.
