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Departure Gates - 28 and 29

Belfast International Airport, Airport Road, Belfast, BT29 4AB

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Access Guide

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Related Access Guides (Departure Lounge)

Getting to Departure Gates 21 to 29

The Lagan Bar

  • Location and Access View
    • The following information is for the bar.
    • The bar is located to the right of Gate 21.
    • There is step-free access to the bar.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a bar where drinks can be ordered.
    • Menu types include: written wall menus.
    • Menus are not clearly written.
    • Menus are presented in contrasting colours.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 112cm.
    • There is a moveable card machine available for payment.

Toilet and Changing Facilities - Gates 21 to 29

  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located on the left of Gate 25.
  • The toilet with adaptations has a left hand transfer space.
  • Step-free standard toilets which include facilities for ambulant disabled people are located between Gates 24 and 25.
  • Parent and baby changing facilities are located by Gate 25.

Toilet with Adaptations - Gates 25 - Left Hand Transfer

  • This toilet is located next to Gate 25.
  • Access View
    • There is step-free level access into the toilet.
    • This facility serves Gates 21 to 29.
    • There is pictorial signage on or near the door.
    • The door to enter opens outwards and has a high visual contrast with the surrounding walls.
    • The width of the toilet door opening is 86cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 159cm x 208cm and it has a turning space of at least 150cm x 150cm.
    • There is a lateral transfer space to the left of the seat but it is obstructed.
    • The lateral transfer space is 92cm (from the side of the toilet pan to the wall).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non transfer side.
    • The horizontal grab rail has a medium visual contrast with the surrounding walls.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium visual contrast with the surrounding walls.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a medium visual contrast with the surrounding walls.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 109cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • The wash basin tap type is lever mixer.
    • The vertical grab rails are on both sides of the wash basin.
    • The vertical grab rails have a medium visual contrast with the surrounding walls.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 103cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium visual contrast.
    • The hand dryer is 94cm from the floor.
    • There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
    • There is a full length mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 122cm from the floor.
    • There is a low visual contrast between the walls and floor.
    • Lighting levels are moderate to good.

Parent and Baby Room / Baby Feeding Room (Gate 25)

  • There is step-free level access into the room.
  • The door to enter opens inwards and has a high visual contrast with the surrounding walls.
  • The width of the door opening is 86cm.
  • Internally the door has a high visual contrast.
  • The baby change facility when in use is at a height of 94cm from the floor.
  • The wash basin tap type is sensor.
  • There are chairs with armrests available in this room.
  • There is not a toilet in the parent and baby room.
  • The room has a nappy/incontinence items bin.

Departure Gates (Departure Gates 28, 29)

  • The departure gate(s) in this area are 28 and 29.
  • Departure Gate Details View
    • There is clear signage to the departure gates.
    • The height of the documentation check desk is very high (111cm+).
    • There is a lowered section of the documentation check desk available at 28 and 29.
    • There is a clear knee recess beneath the low section of the documentation check desk at 28 and 29 .
    • There is step-free access to 28 and 29.
  • Boarding View
    • There is step free access (via lift) to the aircraft via 28 and 29 from the tarmac.
    • There is ramped/sloped access to the aircraft via 28 and 29 from the tarmac.
    • There is an Ambulift available.
    • The accessibility of the individual aircraft varies depending on the provider. Please contact your airline company prior to booking for more information.
    • There is step-free access from the departure gates to the aircraft. A member of the special assistance team can provide assistance for passengers with restricted mobility to the aircraft. Entry to the aircraft is either by mobile steps or Ambulift.

Lift

  • The lift is located on the route to gates 28 and 29.
  • The floors which are accessible by the lift surveyed are 0 and 1.
  • The lift does not have a recommended turning space (150cm x 150cm) in front of it.
  • The lift door has a high visual contrast.
  • The external lift control buttons have a high visual contrast.
  • All of the external lift controls are at the recommended height (between 90cm - 120cm).
  • The lift door opening width is 89cm.
  • The internal dimensions of the lift are 107cm x 143cm.
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • The majority of the internal controls are at the recommended height (between 90cm - 120cm).
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
  • Lighting levels are moderate to good.
  • This lift requires staff assistance for usage.

Stairs

  • The floors which are accessible by stairs are the ground floor and level 1.
  • There are more than 20 steps, which are clearly marked, with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • Steps are split with a resting area.
  • The height of the highest step is 18cm.
  • Lighting levels are moderate to good.

Getting to Tarmac - Departure Gates 28 and 29

Ramp / Slope

  • The ramp is located at the end of gates 28 and 29.
  • The ramp is used to access the tarmac.
  • The slight ramp is over 150cm wide, with handrails on both sides.
  • Lighting levels are varied.
  • There are slight ramps along the corridors from Departure Gates 28 and 29, on the way to boarding the plane.

Ambulift

  • The clear door width of the platform lift used to access the Ambulift is 220cm.
  • The dimensions of the platform lift used to access the Ambulift are 220cm x 170cm.
  • There are separate entry and exit doors in the lift.
  • There is seating available in the Ambulift.
  • There are chairs without armrests available in the Ambulift.
  • Seats in the vehicle are reconfigured as required by the Special Assistance team members, to allow access to tie-down points for wheelchairs where necessary.