Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Duty Free

Belfast International Airport, Airport Road, Belfast, BT29 4AB

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Related Access Guides (Security)

Aelia Duty Free - Entrance

  • This entrance is located on the right as you exit Security.
  • There is step-free level access at the entrance.
  • The entrance area is clearly signed.
  • There are no help points available.
  • There is an opening without doors.
  • There is step-free level access as you enter the entrance.

Aelia Duty Free

  • World Duty Free is located on the right as you exit Security.
  • The most accessible route from Security to World Duty Free has step-free level access.
  • There is not a short cut available for those with mobility issues to bypass the World Duty Free.
  • Some flooring is shiny and patterned.
  • The main aisle width is over 180cm.
  • The majority of aisle widths are 150cm+.
  • There is clear signage to the departure lounge.
  • There may be background noise.
  • Lighting levels are varied.
  • The checkouts are located on the right before you enter the Departure Lounge.
  • There is step-free level access to the checkouts.
  • There is a clear accessible route to the checkouts.
  • The height of the checkout is 91cm.
  • The lowered section of the checkout is at a height of 78cm.
  • There is a clear knee recess beneath the lowered section.
  • There are televisions which may affect the ability of someone to lip read.
  • There is not a hearing assistance system.
  • Self-service checkouts are also available.

Checkouts (Self-service)

  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are self service checkout(s).

White Star Café Co

  • Location and Access View
    • The following information is for the café.
    • The café is located on the right as you exit Duty Free.
    • There is step-free access to the café.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: menu boards.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 106cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 72cm.
    • The surface height of the highest table is 110cm.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • In this area there are high tables, bench seats and high stools.
    • The type of flooring in this area is laminate.
    • The lighting levels are good.

Related Access Guides (Departure Lounge)