Access Guide
Related Access Guides (Check-in Hall)
- To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
- Check-in Hall link (new tab) - click here.
Getting Help and Assistance
- To book and obtain special assistance and for information please click here (new tab).
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- There is not a member of staff trained in Irish Sign Language.
- The alternative formats documents can be provided in include; Braille.
- There is an assistance dog toilet or toileting area at the venue/nearby.
- The assistance dog toilet or toileting area is located landside or airside as directed by the Special Assistance Team.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- The mobility aids available include mobile hoists, ceiling track hoists, wheelchairs, shower chairs and hoist slings.
- To obtain mobility aids please contact the Special Assistance team in the Check-in Hall.
- There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- The place of safety is located in the International Departures corridor.
- For information about the Belfast International Airport Special Assistance Services please click here (opens in new tab).
Access To (Security)
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Stairs
View
- Stairs can be used to access other floors.
- The stairs are for public use.
- The stairs are located to the left of the Check-in Hall.
- Signs indicating the location of the stairs are clearly visible from the entrance.
- There are automatic, double to enter and exit the stairwell on the ground floor.
- The floors which are accessible by stairs are G and 1.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are provided on landings.
- The lighting levels at the steps are good.
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Escalator(s)
View
- Escalators can be used to access other floors.
- The escalator(s) is/are located to the left of the Check-in Hall.
- Signs indicating the location of the escalator(s) are clearly visible from the entrance.
- The escalators go both up and down.
- The floors which are accessible by escalator(s) are G and 1.
- The escalator(s) steps are clearly marked.
- The foot and head of the escalator(s) are clearly marked.
- The lighting levels at the escalator(s) are good.
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Lift
View
- There is a lift for public use.
- The lift is located to the left of the Check-in Hall.
- Signs indicating the location of the lift are clearly visible from the entrance.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are G and 1.
- There are automatic, double doors to access the lift lobby on the ground floor.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is good.
- The colour contrast between the external lift control plate and the wall is good.
- The clear door width of the lift is 140cm (4ft 7in).
- The dimensions of the lift are 148cm x 276cm (4ft 10in x 9ft 1in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
- There is a/are similar lift(s) available.
Security
- The gate opening width is 91cm.
- The scanners are fixed.
- The height of the fixed scanner is 102cm.
- The accessible gate opening width is 108cm.
- The scanners are handheld.
- The minimum width of the queuing lane is 110cm.
- There is a separate wheelchair accessible lane.
- The separate wheelchair accessible lane is located to the right of the standard lane.
- Wheelchair users can use the PRM lane which will guide them to an accessible gate opening.
- The width of the security barriers is 150cm.
- There is a member of staff available for help and assistance.
- Some flooring is shiny.
- Lighting levels are varied.
Toilet with Adaptations (Male - Left Hand Transfer)
- This toilet is located on the right as you exit Security.
- There is step-free level access into the toilet.
- There is pictorial signage on or near the door.
- The door to enter opens outwards and has a high visual contrast with the surrounding walls.
- The width of the toilet door opening is 84cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
- The dimensions of the cubicle are 235cm x 233cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the left of the seat but it is obstructed.
- The lateral transfer space is 166cm (from the side of the toilet pan to the wall).
- There is a push button flush on the wall above the toilet.
- There is a horizontal grab rail on the non transfer side.
- The horizontal grab rail has a medium visual contrast with the surrounding walls.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast with the surrounding walls.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast with the surrounding walls.
- The toilet seat is 44cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 99cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin tap type is lever mixer.
- The vertical grab rails are on both sides of the wash basin.
- The vertical grab rails have a medium visual contrast with the surrounding walls.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 95cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 89cm from the floor.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is a full length mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- There is a high visual contrast between the walls and floor.
- Lighting levels are moderate to good.
Toilet with Adaptations (Female - Right Hand Transfer)
- This toilet is located on the left as you exit Security.
- There is step-free level access into the toilet.
- There is pictorial signage on or near the door.
- The door to enter opens outwards and has a high visual contrast with the surrounding walls.
- The width of the toilet door opening is 83cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
- The dimensions of the cubicle are 196cm x 235cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The lateral transfer space is 128cm (from the side of the toilet pan to the wall).
- There is a push button flush on the wall above the toilet.
- There is a horizontal grab rail on the non transfer side.
- The horizontal grab rail has a medium visual contrast with the surrounding walls.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast with the surrounding walls.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast with the surrounding walls.
- The toilet seat is 45cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin tap type is lever mixer.
- The vertical grab rails are on both sides of the wash basin.
- The vertical grab rails have a medium visual contrast with the surrounding walls.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 100cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 89cm from the floor.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is a full length mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- There is a high visual contrast between the walls and floor.
- Lighting levels are moderate to good.
Related Access Guides (Duty Free and Departure Lounge)
- To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
- Duty Free link (new tab) - click here.
- Departure Lounge link (new tab) - click here.
