Access Guide
Overview
-
About
View
- Bournemouth Gateway is a large building with 7 floors.
- The building has 3 lifts.
- The building has 3 staircases.
-
Parking and Public Transport
View
- The building has its own car park, with Blue Badge parking available.
- The building also has on-street standard parking and a public car park nearby.
- View information on Madeira Road Multistorey Car Park (opens new tab).
- The nearest train station is Bournemouth.
- The nearest bus station is Bournemouth Bus Station.
Getting Inside
- The approach to the building is sloped.
- The slope has a slight gradient.
- The most accessible entrance surveyed was the main entrance to the right of the building.
- This entrance gives access to the entrance foyer.
- There is step-free level access at the most accessible entrance.
- There is 1 other entrance.
- There is step-free access via slope at the other entrance.
Getting Around
-
Access
View
- There is step-free access between floors via lift.
- There is step-free level access throughout all areas.
-
Circulation
View
- There are manual doors along circulation routes.
- There is a high colour contrast between the walls and floor along circulation routes.
- There may be background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: chairs with armrests and sofas.
- Lighting levels were even at the time of the survey.
Toilet and Changing Facilities
-
Toilet Facilities
View
- There are 10 toilets with adaptations.
- The toilets with adaptations are located on all floors.
- The transfer space varies between toilets with adaptations.
- Ambulant toilet facilities are located on all floors.
- Shared step-free standard toilet facilities are located on all floors.
-
Changing Places Facilities
View
- Changing Places facilities are located on the ground floor, in room BG-G06.
-
Changing Facilities
View
- Standard changing facilities are located on the ground floor, near the active travel facilities.
-
Washroom and Shower Facilities
View
- Standard shower facilities are located on the ground floor ahead from the active travel entrance, then to the right.
Rooms and Services in the Building
Parking
-
Car Park
View
- The car park is located at the front and to the right of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac and block paving.
- There are 7 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 420cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 4m from the main entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
-
Charges and Restrictions
View
- This car park is for visitors and staff permit holders only.
- Parking is free for Blue Badge holders but not all users.
-
Electric Vehicle Charging Points
View
- There are no electric vehicle charging points designated for Blue Badge holders.
- There are 3 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 230cm (width) x 420cm (depth).
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
-
Drop-off Point
View
- There is not a designated drop-off point available.
-
Public Parking
View
- On-street standard parking is available.
- There is a public car park located on Madeira Road.
- The name of the car park is Madeira Road Multistorey Car Park.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are not available in the car park.
Entrance (Main)
- This entrance is located at the front of the building.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope or ramp at the entrance.
- There is a key fob/card reader at a height of 113cm.
- There is a single automatic door.
- The door opens by sliding.
- The width of the opening is 154cm.
- The door has a low colour contrast.
- There is a second, single automatic door.
- The door opens by sliding.
- The width of the opening is 163cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
- There are security barriers at the entrance.
- The maximum width between them is 87cm.
Reception (Main Entrance)
-
Location
View
- The reception is located on the left on entry.
- The distance from the main entrance is 7m.
-
Route
View
- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
-
Access
View
- There is step-free level access to the reception.
- The height of the reception desk is 121cm.
- There is a lowered section at the desk.
- The height of the lowered section is 77cm.
- The reception has screens which may affect the ability of someone to lip read.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: sofas.
- Furniture available in this area includes: coffee tables.
- There are security barriers with a wider opening which are operated by key card.
Counter (AskBU)
- The counter is located behind the main reception on the ground floor.
- The distance from the main entrance is 10m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the counter.
- The height of the counter is 73cm.
- There is not a lowered section at the counter.
- There is a fixed hearing assistance system which is not clearly signed.
- The hearing assistance system was tested and working at the time of the survey.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
Lift
- The lift surveyed is located directly after reception.
- The distance from the main entrance is 35m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
-
Standard Lift
View
- The ground, first, second, third, fourth and fifth floors can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1275kg.
- The external lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 110cm.
- The internal dimensions of the lift are 137cm (width) x 218cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and an audible announcer.
- The lift has a separate door to exit.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Stairs
- The stairs are located directly ahead after reception.
- The ground, first, second, third, fourth and fifth floors can be accessed by these stairs.
- There are double manual doors to access the stairwell.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Reception (Faculty Programme Support BG-309)
-
Location
View
- The reception is located on the third floor, to the right on exiting the lift.
- The distance from the lift is 10m.
-
Route
View
- The most accessible route to the reception has step-free level access.
- There is a manual door along the most accessible route.
-
Access
View
- There is step-free level access to the reception.
- The height of the reception desk is 115cm.
- There is a lowered section at the desk.
- The height of the lowered section is 75cm.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: sofas.
Changing Places (Ground Floor)
-
Location and Access
View
- The Changing Places facility surveyed is located past the barriers after reception, past the lifts, on the right.
- The Changing Places toilet is in addition to other toilet facilities.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The distance from the main entrance is 30m.
- The most accessible route to the Changing Places facility has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 94cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
- The dimensions of the facility are 375cm (width) x 315cm (depth).
- There is room for a wheelchair user to manoeuvre (180cm x 180cm).
-
Toilet Details
View
- There is lateral transfer space on both sides of the toilet, however the right side is obstructed.
- The lateral transfer space on the left is 250cm (from the side of the toilet pan).
- The lateral transfer space on the right is 88cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the right transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high colour contrast.
- There are dropdown grab rails on both sides of the toilet.
- The dropdown grab rails have a high colour contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 95cm from the floor.
-
Changing Bench and Hoist Details
View
- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 186cm.
- The facility hoist is powered overhead and accesses all areas.
-
Shower Details
View
- There is a fixed shower head and a separate detachable shower head.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 53cm from the floor.
- There are no grab rails for the shower.
- There are no dropdown rails for the shower.
- There is a pull cord emergency alarm for the shower but it was tied up at the time of the survey.
-
Other Facilities
View
- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 109cm from the floor.
- There is not a towel dispenser.
- A wide paper roll dispenser is available.
- The wide paper roll dispenser is 120cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is no mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin, a sanitary bin and a clinical waste bin.
- There is one coat hook.
- The coat hook is 152cm from the floor.
- A privacy screen is not available.
- The walls and floor colour contrast varies between low and high.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Ground Floor - Right Hand Transfer)
-
Location
View
- The toilet surveyed is located beyond the security barriers in the ground floor, on the right.
- The distance from the main entrance is 25m.
-
Route
View
- The most accessible route to the toilet has step-free level access.
- Doors are held open along the most accessible route.
-
Access
View
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 93cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
-
Dimensions and Features
View
- The dimensions of the cubicle are 151cm (width) x 217cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 80cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 122cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 94cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 101cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There is one coat hook.
- The coat hook is 150cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
