Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Departure Lounge

Bristol Airport, North Side Road, Bristol, BS48 3DY

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

Toilet and Changing Facilities

  • There are 4 toilets with adaptations.
  • Toilets with adaptations are located on the first floor and mezzanine within the Departure Lounge.
  • The transfer space within the toilets with adaptations varies between left and right.
  • Step-free male and female standard toilet facilities are located on the first floor and mezzanine within the Departure Lounge.
  • Step-free gender neutral standard toilet facilities are located on the first floor within the departure lounge.
  • Step-free standard toilets which include facilities for ambulant disabled people are located within the toilet with adaptations.
  • Parent and baby changing facilities are located on the first floor and mezzanine within the Departure Lounge.

Departure Lounge (First Floor)

  • There is step-free access throughout.
  • Some flooring is shiny and patterned.
  • There is a medium visual contrast between the walls and floor.
  • Lighting levels are moderate to good.
  • Departures information boards are available.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the area.
  • Dementia friendly signage is provided.
  • There are not audible announcements in this area.
  • There is no (or very little) background noise.
  • For information about World Duty Free please click here.

Departure Lounge (Mezzanine Level)

  • There is step-free access throughout.
  • Some flooring is shiny and patterned.
  • There is a medium visual contrast between the walls and floor.
  • Lighting levels are moderate to good.
  • Departures information boards are available.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the area.
  • Dementia friendly signage is provided.
  • There are not audible announcements in this area.
  • There may be background noise.

Lift

  • The lift is located to the left after you enter the Departure Lounge from the World Duty Free.
  • The floors which are accessible by the lift surveyed are the first floor and mezzanine.
  • The lift does have a recommended turning space (150cm x 150cm) in front of it.
  • The lift door has a low visual contrast.
  • The external lift control buttons have tactile markings, Braille markings and a medium visual contrast.
  • All of the external lift controls are at the recommended height (between 90cm - 120cm).
  • The lift door opening width is 89cm.
  • The internal dimensions of the lift are 104cm x 198cm.
  • The internal lift control buttons have tactile markings and Braille markings.
  • The majority of the internal controls are at the recommended height (between 90cm - 120cm).
  • Internally the lift has: a mirror to aid reversing and an audible announcer.
  • Lighting levels are moderate to good.
  • There are other lifts which vary in size at the same location.

Stairs

  • The floors which are accessible by stairs are the first floor and mezzanine.
  • There are more than 20 steps, which are clearly marked, with handrails on both sides.
  • The handrail is easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • Steps are split with a resting area.
  • The height of the highest step is 17cm.
  • Lighting levels are varied.

Escalator

  • The escalator is located to the left after you enter the Departure Lounge from the World Duty Free.
  • The floors which are accessible by escalator are the mezzanine.
  • The escalator only goes up.
  • The escalator steps are unmarked.
  • The foot (bottom) and head (top) of the escalator are clearly marked.
  • Lighting levels are varied.

Toilet with Adaptations (Right Hand Transfer)

  • This toilet is located to the left after you enter the Departure Lounge from the World Duty Free.
  • This toilet is approximately 94m from the World Duty Free.
  • Access View
    • There is step-free level access into the toilet.
    • There is pictorial signage on or near the door.
    • The door to enter opens outwards and has a medium visual contrast with the surrounding walls.
    • The width of the toilet door opening is 86cm.
    • The door has a locking handle.
    • Internally the door has a medium visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 163cm x 222cm and it has a turning space of at least 150cm x 150cm.
    • There is a lateral transfer space to the right of the seat but it is obstructed.
    • The lateral transfer space is 103cm (from the side of the toilet pan to the wall).
    • There is a wall sensor flush on the wall above the toilet.
    • There is a horizontal grab rail on the non transfer side.
    • The horizontal grab rail has a high visual contrast with the surrounding walls.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast with the surrounding walls.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast with the surrounding walls.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 104cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 76cm from the floor.
    • The wash basin tap type is sensor.
    • The vertical grab rails are on both sides of the wash basin.
    • The vertical grab rails have a high visual contrast with the surrounding walls.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 96cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium visual contrast.
    • The hand dryer is 86cm from the floor.
    • There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
    • There is a full length mirror.
    • There is an unobstructed shelf.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a nappy/incontinence items bin.
    • There is one coat hook.
    • The coat hook is 118cm from the floor.
    • The baby change facility when in use is at a height of 83cm from the floor.
    • There is a medium visual contrast between the walls and floor.
    • Lighting levels are bright.

Parent and Baby Room / Baby Feeding Room

  • There is step-free level access into the room.
  • The door to enter opens inwards and has a medium visual contrast with the surrounding walls.
  • The width of the door opening is 66cm.
  • Internally the door has a medium visual contrast.
  • The baby change facility when in use is at a height of 82cm from the floor.
  • The wash basin tap type is sensor.
  • There are no seats available in this room.
  • There is a toilet in the parent and baby room.
  • The room has a waste bin and a nappy/incontinence items bin.

Related Access Guides