Access Guide
Introduction
- Services / facilities within the building include waiting area and booking counters. At the counter a fixed fare will be quoted to your destination and payment can be made by cash or card. Bookings can also be made and paid for online.
- The service is located outside the Arrivals exit, to the left after you exit the terminal.
Opening Times
- The venue is open 24hrs and Reception is staffed 24 hours per day.
Outside Access (Main Entrance)
- This information is for the entrance located to the left after you exit the terminal.
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 88cm (2ft 10in).
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Second set of doors
View
- There is not a second set of doors.
Reception
- The desk/counter is 10m (32ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The desk/counter is staffed.
- The lighting levels are good.
- There is not a hearing assistance system.
- The hearing system is not available only on request.
- There is not a touch screen.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the desk/counter.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- The lighting levels are good.
- Motorised scooters are allowed in public parts of the venue.
- The type of flooring in walkways and corridors is vinyl/laminate.
Toilet with Adaptations
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Location and Access
View
- Accessible toilet facilities are not available.
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Baby Change Facilities
View
- There are accessible toilets and a changing places facility in the main terminal building, 80m from the Zoom Cars office.
Standard Toilet(s)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are not available.
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Comments
View
- The nearest standard toilet is located opposite the Arrivals entrance.
Additional Info
- Staff do receive disability awareness / equality training.
- A member of staff trained in BSL skills is not normally on duty.