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Health and Wellbeing Centre

TheHub, Coventry University, Jordan Well, Coventry, CV1 5QT

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Access Guide

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Introduction

Opening Times

  • Monday 08:30 - 17:00.
  • Tuesday 08:30 - 17:00.
  • Wednesday 08:30 - 17:00.
  • Thursday 08:30 - 17:00.
  • Friday 08:30 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Getting Here

  • By Road View
    • Coventry lies at the heart of a motorway network. Once you get to the city centre there are signposts to the University from all the relevant ring road junctions.
      From London: follow the M1, leaving it at Junction 17 onto the M45. At the end of the M45, continue along the A45 and follow the signs for the city centre.
      From East Anglia and eastern England: Take the A14 until it meets the M1/M6 interchange. Then take the M6 to Junction 2 and follow signs for the city centre.
      From southern England: take the A34 to the M40. Leave the M40 at Junction 15, then take the A46 and follow signs for the city centre.
      From the southwest: take the M5, then the M42, leaving the M42 at Junction 6. Follow the A45 to Coventry. From South Wales: follow the M4 to the M5, then as above.
      From western Scotland and the Northwest: leave the M6 at Junction 3 and follow the signs for Coventry city centre.
      From the North: take the M1 to Junction 21, then to the end of the M69, following signs for Coventry city centre.
    • There are three Blue Badge bays allocated for parking on University Square. There are also numerous car parks located nearby including the Multi-Storey Staff Car Park on Gosford Street.
      There are also the Gosford Street, Grove Street and Lower Ford Public Car Parks Located nearby.
  • By Bus View
    • Pool Meadow bus and coach station is located five minutes' walk from the University's main reception in the Alan Berry building.
      For details of local bus/coach/train times and destinations please contact the bus station enquiry line on: +44 (0) 24 7655 9559.
      National Express offers connections between Coventry and other major cities around the UK. If you travel from Birmingham Airport you can take line number 900 bus to Pool Meadow station.
      Additional buses to reach University Square can be found at the Grove Street Bus Station (Stop CU5 on Cox Street) 4, 8, 8a, 8s, 9, 9a, 9s, 10, 10a, 11, 11U, 12X, 13, 13A, 16, 23, 23A, 41, 74, 74A, 74B, 74S, 85S, 86, 539, 580, 585, 585A, 585B, 585S, 735, X6, X30, X31
  • By Train View
    • University Square is approximately 0.8 Miles from Coventry Train Station and should take approximately 16 minutes to reach by foot.
      Coventry is on the main intercity route. Trains from London (Euston) leave every 30 minutes throughout most of the day with journey times of 1 hour to 80 minutes. It takes approximately 20 minutes to reach Coventry from Birmingham International Station.
      There are also daily services from Scotland and the Northwest, from Bristol, the Southwest and South Wales. In addition there are frequent services from Oxford, Southampton and Bournemouth, as well as Nuneaton, Rugby, Birmingham New Street and Birmingham International (for Birmingham International Airport and the National Exhibition Centre). Check the National Rail Enquiries website for more information.
  • Useful Links View
  • AccessAble Related Links View

Useful Information

Building Parking

  • The building does not have its own dedicated parking.
  • Site/Campus Car Parks View
    • There is a site/campus car park for staff, students and visitors within approximately 200m.
    • There is a/are Blue Badge parking bay(s) available within the car park.
    • The car park is located between TheHub and the James Starley Building.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking View
    • Clearly signed and/or marked on street Blue Badge parking bays are available.
    • The dimensions of the marked Blue Badge bays are 233cm x 644cm (7ft 8in x 21ft 2in).
    • The on street Blue Badge parking bay(s) is/are located on along Priory Street and off Cope Street.
    • Clearly signed and/or standard marked parking bays are not available.
    • Limited parking is available for Blue Badge holders within 10 metres of the entrance. There are additional Blue Badge parking bays, which are signed but not marked, at the bottom of Priory Street, opposite the Cathedral (shown in photographs 4 - 6).
  • Drop Off Point View
    • There is not a designated drop off point.

Site/Campus Car Park

  • Car Park View
    • The car park is located between TheHub and the James Starley Building.
    • The nearest building(s) to this car park is/are TheHub.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 3 designated Blue Badge parking bay(s) within this car park.
    • The dimensions of the designated parking bay(s) are 286cm x 600cm (9ft 5in x 19ft 8in).
    • The dimensions of the designated bays do not vary in size.
  • Charges and Restrictions View
    • This car park can be used by Blue Badge holders.
    • There are no parking charges that apply on the day.
    • Signs are provided to give information on parking charges/restrictions.
    • Signs are clearly presented.
  • Drop Off Point View
    • There is not a designated drop off point in this car park.

Outside Access (Jordan Well Entrance)

  • Entrance View
    • This information is for the entrance located off Jordan Well.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 127cm (4ft 2in).
    • A key card is required for access at this entrance.
    • The height of the card reader/lock is 120cm (3ft 11in).
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is / are single.
    • The width of the door opening is 105cm (3ft 5in).
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is / are push pad activated when exiting.
    • The door(s) is / are single.
    • The width of the door opening is 105cm (3ft 5in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2 and 3.
    • The stairs are located to your left on entrance.
    • The stairs are approximately 3m from the Jordan Well entrance.
    • There are 15+ steps between floors.
    • The lighting levels are good.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located to your left on entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2 and 3.
  • Wall mounted information boards are provided at lift landings.
  • The weight limit for the lift is 630 kg.
  • The lift is approximately 9m (9yd 2ft) from the Jordan Well entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 95cm x 130cm (3ft 1in x 4ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing enhancement system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is good.

Entrance (Health and Wellbeing / Medical Centre)

  • Entrance View
    • This information is for the entrance located to your left on exiting the lift on the second floor.
    • There is step free access at this entrance.
    • A key card is required for access at this entrance.
    • The height of the card reader/lock is 117cm (3ft 10in).
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is / are single.
    • The width of the door opening is 106cm (3ft 6in).

Reception (Health and Wellbeing)

  • Health and Wellbeing Reception is located at the rear of the area, to the left as you enter.
  • The desk is 10m (10yd 2ft) from the Health and Wellbeing / Medical Centre entrance.
  • Clear signage for the reception area is visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are good.
  • The reception desk/counter is high (110cm+).
  • There is a low section of the counter (76cm or below) available.
  • There is a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is a bell to attract attention.
  • The bell is at a suitable height for a wheelchair user.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 06/08/2024.
  • The hearing assistance system was working at the time of testing.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • A portable loop is located within the Health and Wellbeing Centre office 2.08.
  • This venue does not play background music.
  • The lighting levels are good.

Toilet with Adaptations (Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to your left on entrance between the Medical Centre and the Health and Wellbeing Centre areas.
    • This accessible toilet is approximately 9m (9yd 2ft) from the Health and Wellbeing / Medical Centre entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The visual contrast between the external door and wall is high.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 86cm (2ft 10in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 83cm (2ft 9in).
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The visual contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and nappy/incontinence items bin disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 120cm and 170cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat visual contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The visual contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The visual contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 91cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 106cm (3ft 6in).
    • The visual contrast between the hand dryer and the wall is high.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female toilet is located in the main corridor, to your left as you enter.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 4m from the Health and Wellbeing / Medical Centre entrance.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There are horizontal wall mounted rails available on both sides of the toilet.
    • The height of the wash basin(s) is 82cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.
  • Toilet Facilities 2 View
    • The male toilet is located in the left corridor, towards the rear left of the area.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 10m from the Health and Wellbeing / Medical Centre entrance.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There are horizontal wall mounted rails available on both sides of the toilet.
    • The height of the wash basin(s) is 82cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.