You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Mahony Hall, The Theatre, The Space and a Cafe Bar.
• Visitors requiring a headset for the infra-red sound enhancement system are asked to mention this when booking tickets.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 10:00 - 18:00.
• Tuesday 10:00 - 18:00.
• Wednesday 10:00 - 18:00.
• Thursday 10:00 - 18:00.
• Friday 10:00 - 18:00.
• Saturday 10:00 - 18:00.

Collapse all Expand all

• Comments View
  • These are the standard opening times for Box Office.
  • Please contact the Cafe for specific opening times.
  • On performance days, both also open 2 hours before the performance starts, and close 30 minutes after the start of the performance.
  • The cafe bar also opens during intervals..

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the campus.
• The venue is not situated on a road which has a steep gradient.
• The nearest mainline station is Drumcondra.
• There is a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is not free for all users.

Collapse all Expand all

• Venue Car Park View
  • The car park is opposite the main entrance.
  • The car park type is multi storey.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 350cm x 500cm (11ft 6in x 16ft 5in).
  • The nearest Blue Badge bay is 91m (99yd 1ft) from the main entrance.
  • The furthest Blue Badge bay is 103m (112yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does have a height restriction barrier.
  • The maximum height is 205cm (6ft 9in).
  • There is a designated drop off point.
  • The drop off point is located to the right of the venue as you face it.
  • There is a dropped kerb from the drop off point.
  • There is not tactile paving on the dropped kerb.
• Comments View
  • The details here are for Dublin City University Campus Car Park 1, located opposite the venue.
  • Visitors to the Helix can use this car park.
  • €5 exit passes are also available from the cafe bar/kiosk for convenience. This will help to avoid queues at the pay machine on a busy night.
  • There is an underpass leading from level 0 of the car park to a lift leading up to the entrance.

You are on Lift (Car Park Lift). Skip to the next section.

Lift (Car Park Lift)

• There is a lift for public use.
• The lift is located in the foyer of the car park building.
• The lift is a standard lift.
• The floors which are accessible by this lift are levels 0-1A-2A-3A-4A-5A.
• The weight limit for the lift is 1000kg.
• The lift is approximately 24m (26yd 9in) from the nearest designated bay.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 159cm x 138cm (5ft 3in x 4ft 6in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The lift does not have a hearing enhancement system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The controls for the lift are not within 90cm - 120cm from the floor.
• The internal controls for the lift range from 104-124cm.
• The lighting level in the lift is low to moderate.

You are on Level Change (Underpass Ramp). Skip to the next section.

Level Change (Underpass Ramp)

• There is a ramp/slope to access this area/service.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.

Collapse all Expand all

• Comments View
  • The ramps gradient varies throughout from very slight to steep.

You are on Lift (Underpass Lift). Skip to the next section.

Lift (Underpass Lift)

• There is a lift for public use.
• The lift is located to the right of the venue as you face it.
• The lift is a standard lift.
• The floors which are accessible by this lift are levels 0-G.
• The weight limit for the lift is 630kg.
• The lift is approximately 8m (8yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The lift does not have a hearing enhancement system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lighting level in the lift is moderate to good.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 93cm (3ft 1in).

Collapse all Expand all

• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 93cm (3ft 1in).
• Comments View
  • There is an automatic door to the right which is operated via a push pad.
  • There are also heavy, double doors, 166 cm wide, available at this entrance. These only open towards you.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.

Collapse all Expand all

• Comments View
  • The ramp has a handrail available on the right hand side going up for most of its length.

You are on Reception (Box Office). Skip to the next section.

Reception (Box Office)

• The desk/counter is 17m (18yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The lighting levels are moderate to good.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is infrared.
• Staff are trained to use the system.
• There is a hearing assistance system for shows inside The Theatre and The Mahony Hall.
• This venue does play background music.
• Music is played in the cafe bar area.
• The lighting levels are varied.
• Motorised scooters are welcomed in public parts of the venue.
• Customers cannot charge scooters or wheelchairs at the venue.

You are on Other Floors. Skip to the next section.

Other Floors

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are G-1-2.
  • There are 15+ steps between floors.
  • The lighting level is medium.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located on the left hand side of the foyer as you enter.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1-2.
• The lift is approximately 30m (32yd 2ft) from the main entrance.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 94cm x 141cm (3ft 1in x 4ft 8in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The lift does have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Eating and Drinking (Cafe/Bar). Skip to the next section.

Eating and Drinking (Cafe/Bar)

• The following information is for the café/bar.
• The bar does serve food.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 11m (12yd 1in) from the main entrance.
• The distance between the floor and the lowest table is 44cm (1ft 5in).
• The distance between the floor and the highest table is 70cm (2ft 4in).
• There is ample room for a wheelchair user to manoeuvre.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is light snacks and sandwiches.

Collapse all Expand all

• Comments View
  • The cafe bar is located in the ground floor foyer, to the left as you enter.
  • There is also a bar on the 2nd floor, which is open during performances.

You are on Theatre (Mahony Hall). Skip to the next section.

Theatre (Mahony Hall)

• There are designated spaces for wheelchair users.
• Designated seating is located the stalls and on the balcony.
• Wheelchairs are left with you.
• A companion may sit with you.
• Companions sit beside you.
• It is 20m (21yd 2ft) from the designated seating area to the nearest accessible toilet.
• This venue does not provide audio described performances.
• There is a hearing assistance system.
• The hearing system is infrared.
• Staff are trained to use the hearing system.
• A deposit is not required for the sound enhancement system.
• There is a wheelchair to borrow.
• To borrow a wheelchair, contact the Duty Manager.
• Assistance dogs are allowed in the auditorium.

Collapse all Expand all

• Comments View
  • Concessions are available on select shows.
  • A companion must purchase a ticket.
  • There are 6 designated spaces on the ground floor, 3 on each side of the stalls area, and a further 2 on the balcany on the 2nd floor, 1 on each side.
  • Seats are removed to create the spaces in the stalls.
  • This theatre also has an area to store wheelchairs for patrons who would prefer to transfer to an auditorium seat.

You are on Theatre (The Space). Skip to the next section.

Theatre (The Space)

• There are designated spaces for wheelchair users.
• Designated seating is located the corner to the left as you enter.
• Wheelchairs are left with you.
• A companion may sit with you.
• Companions sit beside you.
• It is 20m (21yd 2ft) from the designated seating area to the nearest accessible toilet.
• This venue does not provide audio described performances.
• There is a hearing assistance system.
• The hearing system is infrared.
• Staff are trained to use the hearing system.
• A deposit is not required for the sound enhancement system.
• There is a wheelchair to borrow.
• To borrow a wheelchair, contact the Duty Manager.
• Assistance dogs are allowed in the auditorium.

Collapse all Expand all

• Comments View
  • Concessions are available on select shows.
  • A companion must purchase a ticket.
  • There is space for 2 wheelchair users in the gap in the seating shown in the photograph.
  • This number may vary depending on the type of seating used and the size of the set for the performance.

You are on Theatre (The Theatre). Skip to the next section.

Theatre (The Theatre)

• There are designated spaces for wheelchair users.
• Designated seating is located the back rows.
• Wheelchairs are left with the patron.
• A companion may sit with you.
• Companions sit beside you.
• It is 25m (27yd) from the designated seating area to the nearest accessible toilet.
• This venue does not provide audio described performances.
• There is a hearing assistance system.
• The hearing system is infrared.
• Staff are trained to use the hearing system.
• A deposit is not required for the sound enhancement system.
• There is a wheelchair to borrow.
• To borrow a wheelchair,content the Duty Manager.
• Assistance dogs are allowed in the auditorium.

Collapse all Expand all

• Comments View
  • Concessions are available on select shows.
  • A companion must purchase a ticket.
  • There are 4 designated spaces on the ground floor, 2 on each side, and a further 2 on the 1st floor, 1 on each side.
  • Seats are removed to create spaces on both levels.

You are on Toilet with Adaptations (left hand transfer\). Skip to the next section.

Toilet with Adaptations (left hand transfer\)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • There is tactile and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 33m (36yd 3in) from the main entrance.
  • This accessible toilet is located in the far corner of the foyer from the entrance.
  • There are similar adapted toilets on all floors, in the same location, which were closed at the time of survey.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 79cm (2ft 7in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 163cm x 254cm (5ft 4in x 8ft 4in).
  • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 96cm (3ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency pull cord alarm in the cubicle.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are female sanitary and waste paper pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer can be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 97cm.
• Colour Contrast and Lighting View
  • There is a high visual contrast between the internal door and wall.
  • There is a high colour contrast between the external door and wall.
  • There is a low colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a low colour contrast between the dropdown rail(s) and wall.
  • The toilet seat colour contrast is poor.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are moderate to good.
• Comments View
  • Baby Change Facilities
  • Baby change facilities are located within the venue.
  • The baby change facilities are located in the ground floor adapted toilet.
  • The height of the baby change table once extended is 100cm (3ft 3in).
  • Inside the venue, there is level access to the baby change facility.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located in the far corner of the foyer from the entrance.
  • The female and male toilets are 31m (34yd) from the main entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are medium.
• Comments View
  • There are standard toilets available in the same location on all floors.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A member of staff trained in BSL skills is not generally on duty.
• This service can be requested.
• Takeaway cutlery is not available.
• Drinking straws are available on request.

Collapse all Expand all

• Comments View
  • Photograph 1 shows the shop counter, located just inside the main entrance, which sells sweets and snacks on performance days.
  • Photograph 2 shows the bar located on the 2nd floor.