Access Guide
Access To
- Common Grounds is located on Level 0 to the right as you enter via the main entrance of Boldon House.
- View information on Boldon House (opens new tab) .
- View information on opening times.
- The most accessible route has doors permanently held open and step-free level access.
- There is written text signage on or near the entrance.
- There is step-free level access to enter the café .
- There are double manual doors which are permanently held open.
- The width of the opening is 122cm.
- The doors have a high visual contrast.
Eating and Drinking (Common Grounds)
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Service
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- This area has a counter where food and drink can be ordered and designated seating.
- Full table service is not available.
- Menus are wall-mounted.
- The following dietary requirements can be catered for: lactose free, dairy free, nut allergy, vegan, vegetarian and gluten free.
- The following are available: drinking straws, takeaway cutlery and takeaway cups.
- There is a portable hearing assistance system which is not clearly signed.
- The hearing assistance system could not be tested at the time of the survey.
- Portable IR hearing assistance headphones are available from the Boldon House main reception for use in the flexible space and Common Grounds café.
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Order and Payment
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- The service counter was surveyed.
- The counter is located to the left as you enter.
- There is step-free level access to the counter.
- The height of the counter is 91cm.
- There is a lowered section at the counter.
- The height of the lowered section is 85cm.
- The counter has a television and patterned/distracting backgrounds.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: high stools, armchairs, sofas, chairs without armrests and chairs with armrests.
- Furniture available in this area includes: tables, coffee tables and high tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the left as you enter the café .
- All toilets with adaptations have a left hand transfer space.
- The gender inclusive step-free toilet facilities are located on the left as you enter the café .
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located in the toilet facilities off the Boldon House main reception foyer.
Toilet with Adaptations (Common Grounds - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located on Level 0 in the Common Grounds café to the right as you enter the café.
- The distance from the café entrance is 5m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial, written text and tactile signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 85cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 165cm (width) x 236cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 85cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 104cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a medium visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 94cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 102cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There is one coat hook.
- The coat hook is 142cm from the floor.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
