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Gainsborough Clinic Outpatients Department

Colchester General Hospital, Turner Road, Colchester, Essex, CO4 5JL

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Access Guide

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Parking (Gainsborough Wing Accessible Parking 1)

  • Car Park View
    • The car park is located on the right side of the front of the hospital grounds.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 244cm (width) x 477cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 117cm.
    • The nearest designated bay is 30m from the Gainsborough Wing entrance.
    • The most accessible route from the Blue Badge parking has steep ramps or slopes, uneven surfaces and a pedestrian crossing.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is not a designated drop-off point available.

Getting To (Gainsborough Clinic Outpatients Department)

  • The Gainsborough Clinic Outpatients Department is/are located on the ground floor of the Gainsborough Wing.
  • Access to the Gainsborough Clinic Outpatients Department is via the Gainsborough Wing entrance.
  • Enter through the Gainsborough Wing entrance and immediately turn right. Follow this corridor down and go through the set of double doors. Keep going through the corridor and the Gainsborough Clinic Outpatients Department will be to the right just past the touchscreens.
  • There is step free access to the Gainsborough Clinic Outpatients Department.
  • The Gainsborough Clinic Outpatients Department is approximately 24m from the Gainsborough Wing entrance.
  • There is a/are manual, heavy, double door(s) between the Gainsborough Wing entrance and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Entrance (Gainsborough Wing Entrance)

  • This entrance is located on the right side of the front of the hospital building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is an intercom at a height of 141cm.
  • The height of the hand sanitiser is 131cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 152cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 143cm.
  • There is a second set of double automatic doors.
  • The second set of doors are permanently held open.
  • The width of the opening is 150cm.
  • The second set of doors have a high visual contrast.
  • There is step-free level access as you enter.
  • This entrance brings you into the ground floor of the Gainsborough Wing.

Entrance (Gainsborough Clinic Outpatients Department Entrance)

  • Entrance Details View
    • This information is for the entrance located on the ground floor of the Gainsborough Wing.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 138cm (4ft 6in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 134cm.

Opening Times (Gainsborough Clinic Outpatients Department)

  • Monday 08:00 - 18:00.
  • Tuesday 08:00 - 18:00.
  • Wednesday 08:00 - 18:00.
  • Thursday 08:00 - 18:00.
  • Friday 08:00 - 18:00.
  • Saturday Closed.
  • Sunday Closed.

Reception (Gainsborough Clinic Outpatients Department)

  • Reception View
    • The reception point is located to the right as you enter the Gainsborough Clinic Outpatients Department entrance.
    • The reception point is approximately 2m (2yd 7in) from the Gainsborough Clinic Outpatients Department entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm) .
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is a hearing assistance system.
    • The type of system is a fixed loop.
    • The hearing assistance system is not signed.
    • Staff are trained to use the hearing system.
    • There is a touch screen.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There are seats with armrests on both sides.
    • The waiting room / area does not have background music playing.
    • There is a flashing fire alarm beacon within the waiting room / area.
    • There is a television.
    • Subtitles are available.
    • Vending machines are not available.
    • A water dispenser is available.
    • There is a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are bright.

Inside Access (Gainsborough Clinic Outpatients Department)

  • There is level access once inside.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Wayfinding signage is not available.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are bright.

Waiting Room / Area (Gainsborough Clinic Outpatients Department)

  • There is a waiting room / area.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are bright.
  • Comments View
    • This waiting area is located along the main treatment corridor.

Consultation / Treatment Room (Examination & Consulting Room)

  • There is / are 16 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; 1.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are light.
  • The width of the door opening is 88cm (2ft 11in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is available.
  • The hoist is electric.
  • A sling is available.
  • The sling is attached by hook and loop.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are some chairs with armrests available.
  • All tables are permanently fixed.
  • The room does not have background music playing.
  • There is a flashing fire alarm beacon within the room.
  • Lighting levels are bright.

Consultation / Treatment Room (The Takoda Suite)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; The Takoda Suite.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are light.
  • The width of the door opening is 88cm (2ft 11in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is available.
  • The hoist is electric.
  • A sling is available.
  • The sling is attached by hook and loop.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • All chairs have armrests available.
  • Some tables are permanently fixed.
  • The room does not have background music playing.
  • There is a flashing fire alarm beacon within the room.
  • Lighting levels are bright.

Consultation / Treatment Room (The Laurel Room)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; The Laurel Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are light.
  • The width of the door opening is 88cm (2ft 11in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • A hoist is available.
  • The hoist is electric.
  • A sling is available.
  • The sling is attached by hook and loop.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is/are adjustable.
  • All chairs have armrests available.
  • Some tables are permanently fixed.
  • The room does have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are bright.

Consultation / Treatment Room (Consultation Room)

  • There is / are 16 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; 14.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are light.
  • The width of the door opening is 88cm (2ft 11in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is available.
  • The hoist is electric.
  • A sling is available.
  • The sling is attached by hook and loop.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are some chairs with armrests available.
  • Some tables are permanently fixed.
  • The room does not have background music playing.
  • There is a flashing fire alarm beacon within the room.
  • Lighting levels are bright.

Toilet with Adaptations

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is written text and pictorial signage on or near the toilet door.
    • This accessible toilet is located to the far right of the treatment corridor.
    • This accessible toilet is approximately 19m (20yd 2ft) from the Gainsborough Clinic Outpatients Department entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The door is light.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The dimensions of the accessible toilet are 145cm x 272cm (4ft 9in x 8ft 11in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 85cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary, general domestic waste and clinical waste disposal units.
    • There is a flashing fire alarm beacon within the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is a shelf within the accessible toilet.
    • The shelf is higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 121cm (3ft 12in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 121cm.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a high visual contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are bright.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located along the main corridor.
    • The shared toilet(s) is/are approximately 8m (8yd 2ft) from the Gainsborough Clinic Outpatients Department entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • An ambulant toilet with wall mounted grab rails is available.
    • Lighting levels are bright.

Related Access Guides (Colchester General Hospital)