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General Office and Travel Centre

Colchester General Hospital, Turner Road, Colchester, Essex, CO4 5JL

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Access Guide

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Parking (Front Accessible Parking)

  • Car Park View
    • The car park is located on the left side of the front of the hospital grounds.
    • The car park is open air/surface.
    • The car park surface consists of block paving.
    • There are 10 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 232cm (width) x 490cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 129cm.
    • The nearest designated bay is 125m from the main hospital entrance.
    • The most accessible route from the Blue Badge parking has steep ramps or slopes, uneven surfaces and a pedestrian crossing.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is not a designated drop-off point available.

Getting To (General Office and Travel Centre)

  • The General Office and Travel Centre is/are located on the ground floor of the main hospital building, opposite the main hospital reception.
  • Access to the General Office and Travel Centre is via the main hospital entrance.
  • Enter via the main hospital entrance and go straight ahead past the shops on the left until you go through an entrance into the main hospital reception and waiting area. The General Office and Travel Centre is located on your right.
  • There is step free access to the General Office and Travel Centre.
  • The General Office and Travel Centre is approximately 27m from the Main Hospital Entrance.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Entrance (Main Hospital Entrance)

  • This entrance is located at the front of the hospital building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • The height of the hand sanitiser is 118cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 178cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 165cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a medium visual contrast.
  • There is step-free level access as you enter.
  • This entrance brings you into the ground floor of the Main Block.

Opening Times (General Office and Travel Centre)

  • Monday 08:30 - 16:30.
  • Tuesday 08:30 - 16:30.
  • Wednesday 08:30 - 16:30.
  • Thursday 08:30 - 16:30.
  • Friday 08:30 - 16:30.
  • Saturday Closed.
  • Sunday Closed.

Counter (General Office and Travel Centre)

  • The General Office and Travel Centre is located on the ground floor of the main hospital building.
  • The counter is approximately 27m (29yd 1ft) from the main hospital entrance.
  • Clear signage for the counter is not visible from the entrance.
  • There is step free access to the counter.
  • The lighting levels at the counter are moderate to good.
  • The height of the counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a hearing assistance system.
  • Comments View
    • There are 2 counter windows set at the same height for the General Office and Travel Centre.
    • Each window has a bell set at 125cm from the floor level.

Waiting Room / Area (General Office and Travel Centre)

  • There is a waiting room / area.
  • The waiting room / area is approximately 3m from the General Office and Travel Centre counter.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • There is ample room for a wheelchair user to manoeuvre.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.
  • Comments View
    • This seating is also used by people waiting in the main reception.

Related Access Guides (General Office and Travel Centre)