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Urgent Treatment Centre

Colchester General Hospital, Turner Road, Colchester, CO4 5JL

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Access Guide

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Getting To (Urgent Treatment Centre)

Parking (Front Accessible Parking)

  • Car Park View
    • The car park is located on the left side of the front of the hospital grounds.
    • The car park is open air/surface.
    • The car park surface consists of block paving.
    • There are 10 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 232cm (width) x 490cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 129cm.
    • The nearest designated bay is 125m from the main hospital entrance.
    • The most accessible route from the Blue Badge parking has steep ramps or slopes, uneven surfaces and a pedestrian crossing.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is not a designated drop-off point available.

Drop-off Point (A and E and Urgent Treatment Centre)

  • There is a designated drop-off point available.
  • The designated drop-off point is located before the Urgent and Emergency Care Department entrance.
  • There is a dropped kerb without tactile paving from the drop-off point.

Entrance (Urgent and Emergency Care Department Entrance)

  • This entrance is located at the front of the hospital, to the right of the main hospital entrance.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • The width of the opening before the door is 149cm.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 130cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is a push pad or push button to exit at a height of 90cm.

Department / Service (Urgent Treatment Centre)

  • Location and Access View
    • The Urgent Treatment Centre is located to the right of the main hospital building.
    • There is step-free level access into this area.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors and doors permanently held open.
    • Some flooring is shiny and patterned.
    • The walls and floor have a high visual contrast.
    • There is background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • There are 10 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Some seating is fixed.
    • There is not a hearing assistance system.
    • The hoist is mobile.
    • The nearest toilet with adaptations is located in the main hospital building, in the corridor accessible from the door to the left of the reception desk.

Seating Area (Entrance Seating)

  • Location and Access View
    • The seating is immediately to the right through the Urgent and Emergency Care Department entrance.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • The chairs are fixed.
    • There is background noise in this area.
    • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Triage Bays)

  • There are 4 consultation/medical rooms available.
  • The room surveyed was; Triage Bay.
  • The room is located to the left from the Urgent and Emergency Care Department entrance.
  • The most accessible route to the room has step-free level access.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 125cm.
  • The width of the opening is 200cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Lighting levels were even at the time of the survey.

Reception (Urgent Treatment Centre)

  • The reception is located ahead then to the left from the Urgent and Emergency Care Department entrance.
  • The distance from the Urgent and Emergency Care Department entrance is 10m.
  • The most accessible route to reception has doors permanently held open.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is not a lowered section at the desk.
  • The reception has glazed screens.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • The seating is fixed.

Seating Area (UTC Consultation Area Seating)

  • Location and Access View
    • The seating area is located to the right of the reception desk.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • The chairs are fixed.
    • There is background noise in this area.
    • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Consultation Room)

  • There are 6 consultation/medical rooms available.
  • The room surveyed was; Consulting Room 3.
  • The room is located to the right from the reception, in the UTC Consulting Area.
  • The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 120cm.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens inwards.
  • The width of the opening is 89cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is background noise in this room.
  • Lighting levels were even at the time of the survey, with unshaded light sources.