Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Cancer Information Centre (John Le Vay)

Ipswich Hospital, Heath Road, Ipswich, IP4 5PD

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Parking (North Zone - Entrance Accessible Parking and Drop Off Point)

  • Car Park View
    • The car park is located in front of the North Zone - Entrance 15.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 9 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 293cm (width) x 410cm (depth).
    • There are no hatched/marked zones.
    • The nearest designated bay is 10m from the North Zone - Entrance 15.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located to the left as you enter via the North Zone - Entrance 15.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located to the left of the North Zone - Entrance 15.

Getting To (The Cancer Information Centre - John Le Vay)

  • The Cancer Information Centre (John Le Vay) is/are located inside the Woolverstone Wing on the ground floor.
  • Access to the Cancer Information Centre (John Le Vay) is via the North entrance.
  • Enter via the North entrance and cross the main hospital corridor through the dark green coloured entrance. Continue along the ramp and through the Woolverstone Wing entrance and the Cancer Information Centre (John Le Vay) is located on the left.
  • There is ramped/sloped access to the Cancer Information Centre (John Le Vay).
  • The Cancer Information Centre (John Le Vay) is approximately 23m from the North entrance.
  • There is a/are manual, heavy, double door(s) between the North entrance and the department/service.
  • Wayfinding signage is provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Entrance (North Zone - Entrance 15)

  • This entrance is located on the right side of the front of the hospital building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with handrails on both sides.
  • The height of the hand sanitiser is 134cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 137cm.
  • The doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 116cm.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 136cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.
  • This entrance brings you into the ground floor of the North Zone.

Opening Times

  • Monday 09:00 - 16:00.
  • Tuesday 09:00 - 16:00.
  • Wednesday 09:00 - 16:00.
  • Thursday 09:00 - 16:00.
  • Friday 09:00 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Entrance (Cancer Information Centre - John Le Vay)

  • Entrance Details View
    • This information is for the entrance located to the left on entering the Woolverstone Wing entrance.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is no hand sanitiser at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 157cm.

Reception

  • Reception View
    • The reception point is located ahead on entering the Cancer Information Centre.
    • The reception point is approximately 5m (5yd 1ft) from the Cancer Information Centre (John Le Vay) entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is low (76cm or lower) .
    • There is sufficient space to write or sign documents on the counter.
    • There is not a clear knee recess beneath the low section of the desk.
    • The counter is staffed.
    • There is a hearing assistance system.
    • The type of system is a portable loop.
    • The hearing assistance system is not signed.
    • Staff are trained to use the system.

Inside Access

  • There is level access once inside.
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Wayfinding signage is not available.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are medium.

Waiting Room / Area (Information Area)

  • There is a waiting room / area.
  • The waiting room / area is approximately 2m from the Cancer Information Centre (John Le Vay) entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • Some tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Consultation / Treatment Room (Private Room)

  • There is / are 3 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Room 2.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 76cm (2ft 6in).
  • The type of flooring is carpet.
  • There is not room for a wheelchair user to manoeuvre.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • All chairs have armrests available.
  • Some tables are permanently fixed.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Related Access Guides (Ipswich Hospital)