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Getting To and Around at Ipswich Hospital

Heath Road, Ipswich, IP4 5PD

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Access Guide

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Overview (Ipswich Hospital)

  • About View
    • This is an acute hospital with multiple services available.
    • Services available in the venue include: Costa Coffee, WHSmith, Stock Shop, a Pharmacy and an Amazon Hub.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a very easy slope at the most accessible entrance.
    • There is step-free level access throughout the majority of areas, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes: There is a steep ramp along the link corridor from the Central Zone to the North Zone.
    • There is a steep ramp along the link corridor from the Central Zone to the Maternity Zone.
    • There is a steep ramp along the North Zone corridor.
    • There is a steep ramp to access the North Zone lift 1 and stairs.
    • The following areas have stepped access: There are steps along the link corridor from the Central Zone to the Maternity Zone, but these can be bypassed via the steep ramp.
    • Access throughout may include doors permanently held open and narrow walkways.
    • The ground, first, second, third, fourth, fifth, sixth, seventh, eighth and ninth floor can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a fixed hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • British Sign Language can be provided virtually.
    • Documents are available in the following formats: Braille (on request) and large print (on request).
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: phone charging points, Wi-Fi and TV pre-pay machines for patients.

Getting Around (Ipswich Hospital)

  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: There is a steep ramp along the link corridor from the Central Zone to the North Zone.
  • There is a steep ramp along the link corridor from the Central Zone to the Maternity Zone.
  • There is a steep ramp along the North Zone corridor.
  • There is a steep ramp to access the North Zone lift 1 and stairs.
  • The following areas have stepped access: There are steps along the link corridor from the Central Zone to the Maternity Zone, but these can be bypassed via the steep ramp.
  • Access throughout may include doors permanently held open.
  • Some flooring is shiny and patterned.
  • There is a high visual contrast between the walls and floor in the majority of walkways.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs without armrests.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Lift (South Zone Lift)

  • The lift surveyed is located ahead and right as you exit the South Zone - main entrance lobby.
  • The distance from the Central Zone - Entrance 5 is 275m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The ground and first floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 129cm.
  • The internal dimensions of the lift are 150cm (width) x 263cm (depth).
  • The internal lift control buttons have tactile markings and a medium visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Lift (South Zone Link Corridor Lifts)

  • The lift surveyed is located along the link corridor from the South Zone to the Central Zone.
  • The distance from the Central Zone - Entrance 5 is 175m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The ground and first floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 128cm.
  • The internal dimensions of the lift are 148cm (width) x 264cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There are other lifts available at this location which are of a similar size.

Lift (Maternity Zone Lifts)

  • The lift surveyed is located ahead as you enter the hospital via Maternity Zone - Entrance 7.
  • The distance from the Maternity Zone - Entrance 7 is 30m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The ground, first, second, third, fourth, fifth, sixth, seventh, eighth and ninth floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 116cm.
  • The internal dimensions of the lift are 151cm (width) x 232cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There are other lifts available at this location which vary in size.

Lift (North Zone Lift 1)

  • The lift surveyed is located ahead as you enter the hospital via the North Zone - Entrance 15 and up the ramp.
  • The distance from the North Zone - Entrance 15 is 15m.
  • The most accessible route to the lift has a steep ramp or slope and doors permanently held open.
  • The ground and first floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 127cm.
  • The internal dimensions of the lift are 150cm (width) x 263cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Lift (North Zone Lift 2)

  • The lift surveyed is located at the very end of the North Zone corridor.
  • The distance from the North Zone - Entrance 16 is 12m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The ground and first floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a medium visual contrast.
  • None of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 155cm (width) x 252cm (depth).
  • The internal lift control buttons have a medium visual contrast.
  • None of the internal lift controls are at a suitable height for a wheelchair user.
  • Lighting levels were even at the time of the survey.

Stairs (South Zone Stairs 1)

  • The stairs surveyed are located along the corridor to the right as you exit the South Zone - South Zone - main entrance lobby.
  • There are double automatic doors to access the stairwell.
  • The ground and first floor can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Stairs (South Zone Stairs 2)

  • The stairs surveyed are located along the South Zone corridor.
  • There are double manual doors to access the stairwell.
  • The ground and first floor can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Stairs (South Zone Stairs 3)

  • The stairs surveyed are located halfway along the South Zone corridor.
  • There are double manual doors to access the stairwell.
  • The ground and first floor can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Stairs (South Zone Stairs 4)

  • The stairs surveyed are located towards the end of the South Zone corridor.
  • There are double manual doors to access the stairwell.
  • The ground and first floor can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Stairs (South Zone Link Corridor Stairs)

  • The stairs surveyed are located along the link corridor from the South Zone to the Central Zone.
  • There are double manual doors to access the stairwell.
  • The ground and first floor can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Stairs (Maternity Zone Stairs)

  • The stairs surveyed are located ahead as you enter the hospital via the Maternity Zone - Entrance 8.
  • There are permanently held open doors to access the stairwell.
  • The ground, first, second, third, fourth, fifth, sixth, seventh, eighth and ninth floor can be accessed by these stairs.
  • There are 18 steps between floors.
  • The steps have some clear markings and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 19cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Stairs (North Zone Stairs 1)

  • The stairs surveyed are located ahead as you enter the hospital via the North Zone - Entrance 15 and up the ramp.
  • There are double manual doors to access the stairwell.
  • The ground and first floor can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps have low visual contrast markings and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Stairs (North Zone Stairs 2)

  • The stairs surveyed are located at the end of the North Zone corridor.
  • The ground and first floor can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have a handrail on the left going up.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.