Access Guide
Overview (Ipswich Hospital)
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About
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- This is an acute hospital with multiple services available.
- Services available in the venue include: Costa Coffee, WHSmith, Stock Shop, a Pharmacy and an Amazon Hub.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest train station is Derby Road train station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a very easy slope at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: There is a steep ramp along the link corridor from the Central Zone to the North Zone.
- There is a steep ramp along the link corridor from the Central Zone to the Maternity Zone.
- There is a steep ramp along the North Zone corridor.
- There is a steep ramp to access the North Zone lift 1 and stairs.
- The following areas have stepped access: There are steps along the link corridor from the Central Zone to the Maternity Zone, but these can be bypassed via the steep ramp.
- Access throughout may include doors permanently held open and narrow walkways.
- The ground, first, second, third, fourth, fifth, sixth, seventh, eighth and ninth floor can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- British Sign Language can be provided virtually.
- Documents are available in the following formats: Braille (on request) and large print (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: phone charging points, Wi-Fi and TV pre-pay machines for patients.
Getting Around (Ipswich Hospital)
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: There is a steep ramp along the link corridor from the Central Zone to the North Zone.
- There is a steep ramp along the link corridor from the Central Zone to the Maternity Zone.
- There is a steep ramp along the North Zone corridor.
- There is a steep ramp to access the North Zone lift 1 and stairs.
- The following areas have stepped access: There are steps along the link corridor from the Central Zone to the Maternity Zone, but these can be bypassed via the steep ramp.
- Access throughout may include doors permanently held open.
- Some flooring is shiny and patterned.
- There is a high visual contrast between the walls and floor in the majority of walkways.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs without armrests.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift (South Zone Lift)
- The lift surveyed is located ahead and right as you exit the South Zone - main entrance lobby.
- The distance from the Central Zone - Entrance 5 is 275m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- The ground and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 129cm.
- The internal dimensions of the lift are 150cm (width) x 263cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift (South Zone Link Corridor Lifts)
- The lift surveyed is located along the link corridor from the South Zone to the Central Zone.
- The distance from the Central Zone - Entrance 5 is 175m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- The ground and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 128cm.
- The internal dimensions of the lift are 148cm (width) x 264cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There are other lifts available at this location which are of a similar size.
Lift (Maternity Zone Lifts)
- The lift surveyed is located ahead as you enter the hospital via Maternity Zone - Entrance 7.
- The distance from the Maternity Zone - Entrance 7 is 30m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- The ground, first, second, third, fourth, fifth, sixth, seventh, eighth and ninth floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 116cm.
- The internal dimensions of the lift are 151cm (width) x 232cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There are other lifts available at this location which vary in size.
Lift (North Zone Lift 1)
- The lift surveyed is located ahead as you enter the hospital via the North Zone - Entrance 15 and up the ramp.
- The distance from the North Zone - Entrance 15 is 15m.
- The most accessible route to the lift has a steep ramp or slope and doors permanently held open.
- The ground and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 127cm.
- The internal dimensions of the lift are 150cm (width) x 263cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift (North Zone Lift 2)
- The lift surveyed is located at the very end of the North Zone corridor.
- The distance from the North Zone - Entrance 16 is 12m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- The ground and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a medium visual contrast.
- None of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 130cm.
- The internal dimensions of the lift are 155cm (width) x 252cm (depth).
- The internal lift control buttons have a medium visual contrast.
- None of the internal lift controls are at a suitable height for a wheelchair user.
- Lighting levels were even at the time of the survey.
Stairs (South Zone Stairs 1)
- The stairs surveyed are located along the corridor to the right as you exit the South Zone - South Zone - main entrance lobby.
- There are double automatic doors to access the stairwell.
- The ground and first floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs (South Zone Stairs 2)
- The stairs surveyed are located along the South Zone corridor.
- There are double manual doors to access the stairwell.
- The ground and first floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs (South Zone Stairs 3)
- The stairs surveyed are located halfway along the South Zone corridor.
- There are double manual doors to access the stairwell.
- The ground and first floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs (South Zone Stairs 4)
- The stairs surveyed are located towards the end of the South Zone corridor.
- There are double manual doors to access the stairwell.
- The ground and first floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs (South Zone Link Corridor Stairs)
- The stairs surveyed are located along the link corridor from the South Zone to the Central Zone.
- There are double manual doors to access the stairwell.
- The ground and first floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs (Maternity Zone Stairs)
- The stairs surveyed are located ahead as you enter the hospital via the Maternity Zone - Entrance 8.
- There are permanently held open doors to access the stairwell.
- The ground, first, second, third, fourth, fifth, sixth, seventh, eighth and ninth floor can be accessed by these stairs.
- There are 18 steps between floors.
- The steps have some clear markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs (North Zone Stairs 1)
- The stairs surveyed are located ahead as you enter the hospital via the North Zone - Entrance 15 and up the ramp.
- There are double manual doors to access the stairwell.
- The ground and first floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps have low visual contrast markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs (North Zone Stairs 2)
- The stairs surveyed are located at the end of the North Zone corridor.
- The ground and first floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have a handrail on the left going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
