Access Guide
Parking (Car Park F)
-
Car Park
View
- The car park is located at the front of the hospital grounds.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 15+ designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 315cm (width) x 469cm (depth).
- There are no hatched/marked zones.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 20m from the Central Zone - Entrance 5.
- The most accessible route from the Blue Badge parking has a very easy slope.
-
Charges and Restrictions
View
- This car park is for visitors and Blue Badge holders only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located at the front of the car park.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- View information on parking policies/charges (opens new tab).
-
Drop-off Point
View
- There is a designated drop-off point available.
- The designated drop-off point is located on the left side of the car park.
Getting To (Lavenham Ward)
- Lavenham Ward is/are located on the second floor of the Garrett Anderson Centre.
- Access to Lavenham Ward is via the Garrett Anderson main entrance.
- Enter via the main Garrett Anderson Centre Entrance and follow the corridor into the Lift Lobby. Take the lift to the second Floor and on exiting turn left and the Lavenham Ward entrance is directly ahead.
- There is step free access, via lift, to Lavenham Ward.
- Lavenham Ward is approximately 12m from the lifts.
- Wayfinding signage is provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Entrance (Garrett Anderson Centre)
- This entrance is located on the south east side of the hospital site.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 106cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second single manual door.
- The door has an open extension leaf.
- The second door opens away from you.
- The width of the opening is 130cm.
- The second door has a medium visual contrast.
- There is step-free level access as you enter.
Lift (Garrett Anderson Centre)
- The lift surveyed is located ahead and to the right as you enter the Garret Anderson Centre.
- The distance from the Garret Anderson Centre entrance is 4m.
- The most accessible route to the lift has step-free level access.
- The ground, first, second and third floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 127cm (width) x 143cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
- Lighting levels were low at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Entrance (Lavenham Ward)
-
Entrance Details
View
- This information is for the entrance located on the second floor of the Garrett Anderson Centre.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 87cm.
Reception (Lavenham Ward)
-
Reception
View
- The reception point is located on the second floor of the Garrett Anderson Building.
- The reception point is approximately 3m (3yd 10in) from the Lavenham Ward entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is a hearing assistance system.
- The hearing assistance system is signed.
- Staff are trained to use the hearing assistance system.
-
Reception Waiting Area
View
- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is carpet.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is a mixture of seating with and without armrests.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
-
Comments
View
- There is a telephone on the lower section of the desk if the reception is unmanned.
Entrance (Surgical Assessment Unit Entrance)
-
Entrance Details
View
- This information is for the entrance located in the Lavenham Ward and Surgical Assessment Unit reception waiting area.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is no hand sanitiser at this entrance.
- There is a door release button but it is not at a convenient height for wheelchair users to exit.
- The main door(s) open(s) both ways.
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 88cm.
Opening Times (Visiting Hours)
- Monday 11:00 - 20:00.
- Tuesday 11:00 - 20:00.
- Wednesday 11:00 - 20:00.
- Thursday 11:00 - 20:00.
- Friday 11:00 - 20:00.
- Saturday 11:00 - 20:00.
- Sunday 11:00 - 20:00.
Ward (Lavenham Ward)
-
Ward Information
View
- This is a/an elective surgery ward ward.
- This is a shared ward.
- There is/are 5 bay(s) available.
- There is/are 14 side room(s) available.
- There is/are 34 bed(s) on this ward in total.
-
Ward Access
View
- There is a/are door(s) leading into the ward.
- The door(s) open(s) both ways.
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 85cm (2ft 9in) .
- There is level access throughout the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
-
Reception/Nurses' Station
View
- The height of the ward reception desk is 110cm.
- There is a lowered section.
- The height of the lowered section of the desk is 74cm.
- There is not a hearing assistance system available at the desk.
-
Relatives' Room
View
- There is a relatives' room for the ward.
- The width of the door opening into the relatives' room is over 75cm.
- There is not a clear turning space in the relatives' room.
- There is a/are chair(s) with armrests available within the relatives' room.
-
Ward Features and Patient Facilities
View
- A hearing assistance system is not available on the ward.
- The ward does play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
-
Visitor Facilities
View
- There are accessible toilet facilities on the ward for visitors.
- There are standard toilet facilities on the ward for visitors.
Waiting Room / Area (Lavenham Relatives Area)
- There is a waiting room / area.
- The waiting room / area is approximately 46m from the Lavenham Ward entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Some tables are permanently fixed.
- Announcements are in person.
- The waiting room / area does have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Consultation / Treatment Room (Treatment Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Treatment Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 88cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is available.
- The hoist is electric.
- A sling is available.
- The sling is attached by hook and loop.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are no chairs with armrests available.
- Some tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are bright.
Washroom (Bay Ensuite)
-
Washroom Details
View
- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is/are 5 washroom(s) of this type in the ward.
- The washroom surveyed is located in Room 13.
- There is step free access to the washroom surveyed once inside the ward.
- This is a male washroom.
- There is no additional signage on or near the washroom door.
- The washroom door(s) open(s) outwards.
- The door(s) is/are locked by a locking handle.
- The door(s) is/are heavy to open.
- The width of the door opening is 90cm (2ft 11in).
- The dimensions of the washroom are 230cm x 330cm (7ft 7in x 10ft 10in).
- The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
- There is not a flashing fire alarm beacon within the washroom.
- There is a/are coat hook(s) 142cm from the floor.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The height of the wash basin is 74cm.
- As you face the wash basin the wall-mounted grab rails are on the right.
- The tap type is lever. It is not a mixer tap.
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 132cm.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The height of the towel dispenser is 140cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom has a non-slip floor.
-
Toilet Details
View
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a rail with a padded back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 149cm.
- There is a flush on the transfer side.
- There is a dropdown rail on the transfer side.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 103cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
-
Shower Details
View
- The height of the shower head is 190cm (6ft 3in).
- There is a wheel in shower.
- The shower head height is fixed.
- The shower control type is twist/turn.
- There is a flip down/tip up seat for the shower.
- The height of the flip down/tip up or fixed seat is 47cm (1ft 7in).
- There are wall-mounted grab rails available.
-
Colour Contrast and Lighting
View
- The colour contrast between the external washroom door and wall is high.
- The visual contrast between the internal washroom door and wall is high.
- The visual contrast between the dropdown rail(s) and wall is high.
- The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
- The toilet seat colour contrast is low.
- The visual contrast between the shower wall-mounted grab rails and wall is high.
- The visual contrast between the washroom floor and walls is low.
- Lighting levels are medium.
Toilet with Adaptations (Reception Waiting Area Left Hand Transfer)
- There are accessible toilet facilities within this venue.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is located in the Lavenham Ward and Surgical Assessment Unit entrance reception waiting area.
- This accessible toilet is approximately 16m (17yd 1ft) from the Unit entrance.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The door is heavy.
- The width of the accessible toilet door is 89cm (2ft 11in).
- The dimensions of the accessible toilet are 327cm x 270cm (10ft 9in x 8ft 10in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 142cm (4ft 8in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are clinical waste disposal units.
- There is not a flashing fire alarm beacon within the cubicle.
- There is a/are coat hook(s).
-
Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 103cm (3ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 103cm (3ft 5in).
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 99cm.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- There is a high visual contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is fair.
- The lighting levels are medium.
Toilet with Adaptations (Reception Right Hand Transfer)
- There are accessible toilet facilities within this venue.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is located in the Lavenham Ward and Surgical Assessment Unit reception waiting area.
- This accessible toilet is approximately 15m (16yd 1ft) from the Unit entrance.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The door is heavy.
- The width of the accessible toilet door is 93cm (3ft 1in).
- The dimensions of the accessible toilet are 150cm x 210cm (4ft 11in x 6ft 11in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- The lateral transfer space was obstructed at the time of the survey.
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are clinical waste disposal units.
- There is not a flashing fire alarm beacon within the cubicle.
- There is a/are coat hook(s).
-
Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 103cm (3ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 103cm (3ft 5in).
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 99cm.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- There is a high visual contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is fair.
- The lighting levels are medium.
Toilet with Adaptations (Ward Corridor)
- There are accessible toilet facilities within this venue.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is located on the main ward corridor.
- This accessible toilet is approximately 30m (32yd 2ft) from the Unit entrance.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The door is heavy.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The dimensions of the accessible toilet are 210cm x 263cm (6ft 11in x 8ft 8in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space is 89cm (2ft 11in).
- There are dropdown rails on both sides of the toilet.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste and clinical waste disposal units.
- There is not a flashing fire alarm beacon within the cubicle.
- There is a/are coat hook(s).
-
Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 104cm (3ft 5in).
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 103cm (3ft 5in).
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 99cm.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- There is a high visual contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is fair.
- The lighting levels are medium.
Related Access Guides (Ipswich Hospital)
- To view other Detailed Access Guides that are related to this one please use the links below.
- Parking at Ipswich Hospital link (new tab) - click here.
- Entrances at Ipswich Hospital link (new tab) - click here.
- Toilets at Ipswich Hospital link (new tab) - click here.
- Getting To and Around Ipswich Hospital link (new tab) - click here.
