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Go East Anglia - Chatty Bus

7 Stephenson Road, Clacton-on-Sea, Essex, CO15 4XA

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Access Guide

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Overview

  • About View
    • Go East Anglia's Chatty Bus service offers journeys which help with loneliness and isolation in the East Anglia area.
    • Services available in the venue include: tours and transport.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • The bus can lower to floor level to aid access..
    • The following areas have stepped access: the upper deck seating and some seating on the lower deck.
    • Access throughout may include narrow walkways.
    • The upper deck and parts of the lower deck can be accessed via stairs.
    • The following facilities are available: a seat/chair and a hearing assistance system.
    • Staff receive the following training: Dementia Friends, accessibility training and autism awareness.
    • There are audio announcements indicating each stop.

Access To (Bus Stand - Single and Double Deckers)

  • The most accessible route has step-free level access.

Access Point (Double Decker)

  • This access point is located to the left hand side at the front of the bus.
  • There is step-free access via ramp.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • The ramp bypasses the step.
  • There is 1 step which is clearly marked with handrails on both sides.
  • The bus can also be lowered to floor level.
  • There are double automatic doors.
  • The doors open away from you.
  • The width of the opening is 103cm.
  • There is step-free level access as you enter.

Standard Seating - Double Decker

  • There are 70 seats. There is stepped access to 44 seats on the upper deck and some seats on the lower deck. On the lower deck, there are 20 seats that face forward, 5 seats that face backwards and 1 seat that faces the window.
    The height of the highest bell button is 120cm and the lowest is 90cm.

Stairs (Double Decker)

  • The stairs surveyed are located to the right then left after entering the bus.
  • The upper deck can be accessed by these stairs.
  • There are 9 steps between floors which are clearly marked and have handrails on both sides.

Access Point (Single Decker)

  • This access point is located to the left hand side at the front of the bus.
  • There is step-free access via ramp.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • The ramp bypasses the step.
  • There is 1 step which is clearly marked with handrails on both sides.
  • The bus can be lowered to floor level.
  • There are double automatic doors.
  • The doors open away from you.
  • The width of the opening is 100cm.
  • There is step-free level access as you enter.

Designated Seating (Double Decker)

  • The designated seating area surveyed is located to the right, then right again after you enter the bus.
  • The most accessible route to the designated seating has narrow walkways.
  • There is step-free level access to the designated seating.
  • The designated seating area is clearly marked.
  • There is 1 designated space for a wheelchair user.
  • The view from this seating area is clear from obstructions.
  • Companions sit in front of you.
  • There is a member of staff available for assistance.
  • There is space for an assistance dog to rest.

Single Decker

  • There are 26 seats, 20 of which that face forward, 5 that face backwards and 1 that faces the window.
    The height of the highest bell button is 115cm and the lowest is 88cm.

Designated Seating (Single Decker)

  • The designated seating area surveyed is located to the left and right of the bus.
  • The most accessible route to the designated seating has narrow walkways.
  • There is step-free level access to the designated seating.
  • The designated seating area is clearly marked.
  • There are 2 designated spaces for wheelchair users.
  • The number of spaces for wheelchair users varies.
  • The view from this seating area is clear from obstructions.
  • Companions sit next to you and in front of you.
  • There is a member of staff available for assistance.
  • There is space for an assistance dog to rest.