You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Chelmsford.

You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include births, deaths and marriage registrations. Advice on jobs and pensions. Passport and Immigration services and a library and Coroners Court.
• Chelmsford County Court link (new tab) - click here.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:30 - 17:30.
• Tuesday 08:30 - 17:30.
• Wednesday 08:30 - 17:30.
• Thursday 08:30 - 17:30.
• Friday 08:30 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is High Chelmer.
  • The car park is located on Belmead, approximately a 5 minute walk.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 230cm x 465cm (7ft 7in x 15ft 3in).
  • On street Blue Badge parking is located on Market Road.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Entrance (Market Road Accessible Entrance). Skip to the next section.

Entrance (Market Road Accessible Entrance)

• This information is for the entrance located on Market Road.

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• Entrance View
  • There is ramped/sloped or stepped access at this entrance.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 90cm (2ft 11in).
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 95cm from floor level.
  • The width of the door opening is 190cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located to the left of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The width of the ramp/slope is 105cm (3ft 5in).
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located leading to the main entrance doors.
  • There is/are 11 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a second lower handrail.
• Comments View
  • There are revolving doors in the centre of the main entrance with an accessible width of 130cm. There is a button located at 90cm that can be used to slow the door revolution.

You are on Entrance (Victoria Road South Accessible Entrance). Skip to the next section.

Entrance (Victoria Road South Accessible Entrance)

• This information is for the entrance located at the rear of the building on Victoria Road South.

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• Entrance View
  • There is step-free access at this entrance, via lift.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 95cm from floor level.
  • The door(s) is/are double width.
  • The width of the door opening is 125cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Lift (Victoria Road South Accessible Entrance). Skip to the next section.

Lift (Victoria Road South Accessible Entrance)

• The lift is located to the right after Victoria Road South accessible entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are mezzanine and upper ground.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 3m (3yd 10in) from the Duke Street accessible entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 75cm (2ft 6in).
• The dimensions of the lift are 100cm x 155cm (3ft 3in x 5ft 1in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

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• Comments View
  • There is a corridor that needs to be negotiated after exiting the lift for level access.
    
  • There are 2 automatic doors in the corridor that have pads located at 105cm high.
    
  • There is a third automatic door that opens towards you to access the main County Hall reception. The press pad is 105cm high.

You are on Entrance (Victoria Road South Ramped or Stepped). Skip to the next section.

Entrance (Victoria Road South Ramped or Stepped)

• This information is for the entrance located at the rear of the building off Victoria Road South.

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• Entrance View
  • There is ramped/sloped or stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 116cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 108cm.
• Ramp/Slope View
  • The ramp/slope is located to the left on the approach in the staff car park.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The width of the ramp/slope is 138cm (4ft 6in).
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located leading directly to the entrance doors from Duke Street.
  • There is/are 10 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 17cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.

You are on Reception (County Hall Main Reception). Skip to the next section.

Reception (County Hall Main Reception)

• The desk/counter is 15m (16yd 1ft) from the Market Road entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 19/02/2024.
• The hearing assistance system was working at the time of testing.

You are on Inside Access (Main Atrium). Skip to the next section.

Inside Access (Main Atrium)

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are not trained to use the system.
• The hearing assistance system was not tested at the time of the survey.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are moderate to good.

You are on Meeting Rooms Upper Ground Floor. Skip to the next section.

Meeting Rooms Upper Ground Floor

• Meeting Rooms on the ground floor can only be accessed via staff security fobs. The initial door from the reception lobby is double width, opens outwardly and has a width of 78cm.
  
• There are chairs with arms on both sides in the waiting areas outside the rooms.
  
• Room surveyed was Reception Room 2.
  
• The door opens outwardly and has a width of 90cm.
  
• The room has desks with a surface height of 73cm and there are chairs with and without arms available.
  
• There are tables with a height of 70cm.
  
• There are chairs with and without arms.
  
• There are TV screens for presentations.

You are on Register Office and Ceremony Room. Skip to the next section.

Register Office and Ceremony Room

• The Register Room and Ceremony Room are located on the lower ground floor, opposite the library.
  
• The entrance is via double doors that open automatically away from you.
  
• The doorway is 160cm wide and the door release pad is 95cm high.
  
• Internally there is a seating area and the reception desk is 114cm high, with a lowered section of 100cm high.

You are on Eating and Drinking (Just Brew). Skip to the next section.

Eating and Drinking (Just Brew)

• The following information is for the café.
• The café is located to the left after the Market Road entrance.
• The bar does serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• All chairs have armrests.
• The nearest table is approximately 3m (3yd 10in) from the café counter.
• The standard height for tables is 75cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Lift. Skip to the next section.

Lift

• There is not a lift for public use.
• The lift is located to the rear of reception area in the centre of the Atrium.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1, 2, 3, 4.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 25m (27yd 1ft) from the Market Road entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 78cm (2ft 7in).
• The dimensions of the lift are 90cm x 220cm (2ft 11in x 7ft 3in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is low to moderate.

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• Comments View
  • The lift is for access to staff floors only.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1, 2, 3, 4.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.
• Comments View
  • The stairs are not for visitors and are for staff office access only.

You are on Level Change (To Library and Register Office). Skip to the next section.

Level Change (To Library and Register Office)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the right as you enter via the Victoria Road South entrance.
• There is/are 15+ step(s) to the area/service.
• The lighting levels at the step(s) are low to moderate.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

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• Comments View
  • The steps ascend to the lower ground floor services from the Reception and Atrium level.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 5m (5yd 1ft) from the Duke Street entrance.
  • This accessible toilet is located to the right as you enter via the Victoria Road South entrance.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from own key only.
  • The door opens inwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 94cm (3ft 1in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 170cm x 214cm (5ft 7in x 7ft).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 105cm (3ft 5in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and open waste paper bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is a shelf within the accessible toilet.
  • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 78cm.
  • The shelf is located where it is reachable.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the external door and wall.
  • There is a high visual contrast between the internal door and wall.
  • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are good.

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• There is a parent and baby room for public use.
• The parent and baby room is located to the right after the Victoria Road South entrance.
• The parent and baby room is approximately 10m from the Victoria Road South entrance.
• There is step-free access to the parent and baby room.
• Staff do need to be notified for use of the room.
• There is pictorial signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 96cm (3ft 2in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 92cm.
• The wash basin tap type is lever.
• There is/are not chair(s) in the parent and baby room.
• There is not a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• There is a red flashing fire alarm beacon within the room.
• The lighting levels are moderate to good.

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• Comments View
  • A unique key for this room needs to be signed out from Security desk to the left as you enter the building reception from the Victoria Road South entrance.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the right after the Victoria Road South entrance.
  • The female and male toilets are approximately 10m (10yd 2ft) from the the Victoria Road South entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are moderate to good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.
• Home visits / services are not available.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• Chelmsford County Hall - Library link (new tab) - click here.
• Chelmsford County Hall - Chelmsford County Hall - Block B (Registrar’s Office) link (new tab) - click here.
• Chelmsford County Hall - Chelmsford County Hall - Block A (Coroners Courts) link (new tab) - click here.
• Chelmsford County Hall - Chelmsford County Hall - Block C (Council Chambers) link (new tab) - click here.