You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:30 - 17:30.
• Tuesday 08:30 - 17:30.
• Wednesday 08:30 - 17:30.
• Thursday 08:30 - 17:30.
• Friday 08:30 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This information is for the entrance located on Duke Street.

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• Entrance View
  • There is stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 110cm (3ft 7in).
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 180cm.
  • There is a second set of doors.
  • The door(s) open(s) by revolving.
  • The door(s) may be difficult to open.
  • The width of the door opening is 125cm.
• Step(s) View
  • The step(s) is/are located before and after the entrance door.
  • There is/are 4 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include births, deaths and marriage registrations. Advice on jobs and pensions. Passport and Immigration services and a library and Coroners Court.
• Chelmsford County Court link (new tab) - click here.

You are on Entrance (Accessible - Duke Street). Skip to the next section.

Entrance (Accessible - Duke Street)

• This information is for the entrance located on Duke Street.

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• Entrance View
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 110cm (3ft 7in).
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 154cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • There are no doors at this entrance.
• Ramp/Slope View
  • The ramp/slope is located prior to the entrance door and the 2 additional slopes leading to reception.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
• Comments View
  • They are no hand rails on the initial ramp. The second ramp has a handrail on the left only. The third ramp has hand rails on both sides. Rails are set at 85cm high.

You are on Reception (Duke Street). Skip to the next section.

Reception (Duke Street)

• The desk/counter is 2m (2yd 7in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is a hearing assistance system.
• The type of system is a portable loop.
• The hearing assistance system is signed.
• Staff are not trained to use the system.
• The hearing assistance system was not tested at the time of the survey.
• The hearing assistance system was not working at the time of testing.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are not trained to use the system.
• The hearing assistance system was not tested at the time of the survey.
• The hearing assistance system was not working at the time of testing.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are moderate to good.

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• Comments View
  • There are automatic doors that can only be accessed via staff ID badges throughout this facility.

You are on Lift (Access to Council Chambers). Skip to the next section.

Lift (Access to Council Chambers)

• The lift is located opposite reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are B, G, 1, 2, 3, 4, 5.
• Wall mounted information boards are not provided at lift landings.
• The lift is approximately 3m (3yd 10in) from the Duke Street main entrance.
• Staff do need to be notified for use of the lift.
• The clear door width is 130cm (4ft 3in).
• The dimensions of the lift are 112cm x 175cm (3ft 8in x 5ft 9in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Other Floors (Access to Council Chambers and Committee Room). Skip to the next section.

Other Floors (Access to Council Chambers and Committee Room)

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• Steps View
  • The floors which are accessible by stairs are G, 1, 2, 3, 4, 5.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.

You are on Lift (Platform Lift Access to Council Chambers). Skip to the next section.

Lift (Platform Lift Access to Council Chambers)

• There is a lift for public use.
• The lift is located in front of the Council Chambers.
• The lift is a platform lift.
• Wall mounted information boards are not provided at lift landings.
• Staff do need to be notified for use of the lift.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Level Change (First Floor Access to Council Chambers). Skip to the next section.

Level Change (First Floor Access to Council Chambers)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in front of Chambers to the right.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• The width of the ramp/slope is 80cm (2ft 7in).
• The ramp/slope does bypass the step(s).
• There is a lift to access this area/service.
• The lift does bypass the step(s).
• The lift does bypass the ramp/slope.

You are on Council Chamber and Hall. Skip to the next section.

Council Chamber and Hall

• The Council Chamber is accessed via manual doors that are 112cm wide and open towards you.
  
• There is a committee meeting area in front of the Chambers that has chairs with no arms and tables with a height of 70cm.

You are on Toilet with Adaptations (and Standard Toilet Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (and Standard Toilet Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 8m (8yd 2ft) from the Duke Street main entrance.
  • This accessible toilet is located ahead and right as you enter the building from Duke Street.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 102cm (3ft 4in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 240cm x 380cm (7ft 10in x 12ft 6in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 195cm (6ft 5in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and waste paper pedal bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 120cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 106cm (3ft 6in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the external door and wall.
  • There is a high visual contrast between the internal door and wall.
  • There is a medium colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a medium colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 87cm (2ft 10in).

You are on Level Change (Access to Standard Toilets). Skip to the next section.

Level Change (Access to Standard Toilets)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading up from the reception area.
• There is/are 6 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located straight ahead after the entrance.
  • The female and male toilets are approximately 15m (16yd 1ft) from the Duke Street main entrance.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels in the female and male toilets are moderate to good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Chelmsford.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is High Chelmer.
  • The car park is located on Belmead, approximately a 5 minute walk.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 230cm x 465cm (7ft 7in x 15ft 3in).
  • On street Blue Badge parking is located on Market Road.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.
• Home visits / services are not available.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Chelmsford County Hall Library link (new tab) - click here.
• Chelmsford County Hall - Chelmsford County Hall - Block B and E link (new tab) - click here.
• Chelmsford County Hall - Chelmsford County Hall - Block A (Coroners Courts) link (new tab) - click here.
• Chelmsford County Hall - Chelmsford County Hall - Block B (Registrar’s Office) link (new tab) - click here.