Access Guide
Introduction
- Services / facilities within the building include Library services, UK Visa and Citizenship applications and Birth and Death Registrations.
Opening Times
- Monday 09:00 - 18:30.
- Tuesday 09:00 - 18:30.
- Wednesday 09:00 - 18:30.
- Thursday 09:00 - 18:30.
- Friday 09:00 - 18:30.
- Saturday 09:00 - 17:30.
- Sunday 13:00 - 16:30.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Chelmsford.
Parking
- The venue does not have its own car park.
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Public Car Parks
View
- There is a car park for public use within 200m (approx).
- The name of the car park is High Chelmer.
- The car park is located on Belmead, approximately a 5 minute walk.
- There is a/are Blue Badge parking bay(s) available within the car park.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 230cm x 465cm (7ft 7in x 15ft 3in).
- On street Blue Badge parking is located on Market Road.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Entrance (Market Road)
- This information is for the entrance located in County Hall Block E.
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Entrance
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- There is ramped/sloped or stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 150cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 152cm.
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Ramp/Slope
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- The ramp/slope is located to the left of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The lighting levels at the ramp/slope are varied.
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Step(s)
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- The step(s) is/are located to the right of the Library entrance on the approach.
- There is/are 7 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 17cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a second lower handrail.
- The lighting levels at the step(s) are varied.
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Comments
View
- The Library is located within the E designated block of County Hall and as well as the direct entrance from Market Road, can also be accessed internally from the main atrium area of county hall via steps.
Entrance (Library)
- This information is for the entrance located ahead after the County Hall Library entrance.
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Entrance
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- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 125cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Comments
View
- there are security barriers at the entrance that are 115 cm wide.
Reception
- The desk/counter is 20m (21yd 2ft) from the entrance.
- There is level access to the desk/counter from the entrance.
- Level access to the desk/counter is via lift.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is not a hearing assistance system.
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Comments
View
- There is an additional information desk to the left as you enter the library with a desk height of 75cm.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are moderate to good.
Level Change (To Library and Register Office)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the right as you enter via the Victoria Road South entrance.
- There is/are 15+ step(s) to the area/service.
- The lighting levels at the step(s) are low to moderate.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
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Comments
View
- The steps ascend to the lower ground floor services from the Reception and Atrium level.
Library
- This library does not have a regular supply of books in Braille.
- This library does have a regular supply of books in large print.
- This library does have a regular supply of books in audio format.
- There is an ordering service.
- The library does have computers with accessible software.
- Accessible software includes Zoomtext.
- Auxiliary aids are available for computer users.
- A height adjustable chair is / are available.
- Equipment available for people with a visual impairment includes a large track ball and keyboard.
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Comments
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- There are self checkout machines with operating heights between 70cm - 120cm.
Lift
- There is a lift for public use.
- The lift is located in the centre of the Library.
- The lift is a standard lift.
- The floors which are accessible by this lift are LG, UG, 1.
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 20m (21yd 2ft) from the entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 78cm (2ft 7in).
- The dimensions of the lift are 105cm x 140cm (3ft 5in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Other Floors (Meeting Hub Upper Ground Floor)
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Steps
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- The floors which are accessible by stairs are LG, UG, 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are moderate to good.
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Comments
View
- There are evac chairs located on the Upper Ground floor landing.
Inside Access (Upper Ground Meeting Hub)
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are moderate to good.
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Comments
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- There are 3 meeting rooms on the upper ground floor area.
- There are seating areas with chairs with, and without, arms.
- There are 3 meeting rooms on the upper ground floor area.
Toilet with Adaptations (Left Hand Transfer - Upper Ground Floor)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 8m (8yd 2ft) from the lift.
- This accessible toilet is located in the Meeting Hub area on the upper ground floor, opposite the lift.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a shared toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is easy to open.
- The dimensions of the accessible toilet are 165cm x 250cm (5ft 5in x 8ft 2in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 102cm (3ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 118cm from the floor.
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 136cm (4ft 6in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- There is a high colour contrast between the external door and wall.
- There is a high visual contrast between the internal door and wall.
- There is a high colour contrast between the wall-mounted grab rail(s) and wall.
- There is a high colour contrast between the dropdown rail(s) and wall.
- There is a high colour contrast between the walls and floor.
- The lighting levels are good.
Toilet with Adaptations (Children's Library Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 35m (38yd 10in) from the main library entrance.
- This accessible toilet is located to the extreme left of the Children's Library.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from reception or a staff member.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is easy to open.
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- There is a high colour contrast between the external door and wall.
- There is a high visual contrast between the internal door and wall.
- There is a high colour contrast between the wall-mounted grab rail(s) and wall.
- There is a high colour contrast between the dropdown rail(s) and wall.
- There is a high colour contrast between the walls and floor.
- The lighting levels are moderate to good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within this accessible facility.
- The height of the baby change table once extended is 90cm (2ft 11in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
- Home visits / services are not available.
Related Access Guides
- To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
- This is a large Library covering the Chelmsford area.
- Chelmsford County Hall - Chelmsford County Hall - Block B (Registrar’s Office) link (new tab) - click here.
- Chelmsford County Hall - Chelmsford County Hall - Block A (Coroners Courts) link (new tab) - click here.
- Chelmsford County Hall - Chelmsford County Hall - Block A (Coroners Courts) link (new tab) - click here.
- Chelmsford County Hall - Chelmsford County Hall - Block C (Council Chambers) link (new tab) - click here.
