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Clacton Social Services Local Office (New Guide/Redo)

Magnet House, Jackson Road, Clacton-on-Sea, Essex, CO15 1JD

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Access Guide

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Introduction

  • Services / facilities within the building include Social Services office and facilities.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Clacton-on-Sea.

Opening Times

  • Monday 09:00 - 12:00.
  • Monday 13:00 - 17:30.
  • Tuesday 09:00 - 12:00.
  • Tuesday 13:00 - 17:30.
  • Wednesday 09:00 - 12:00.
  • Wednesday 13:00 - 17:30.
  • Thursday 09:00 - 17:30.
  • Thursday 09:00 - 12:00.
  • Friday 13:00 - 16:30.
  • Friday 09:00 - 12:00.
  • Saturday Closed.
  • Sunday Closed.

Parking (Blue Badge Holders Only)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located to the rear right hand side of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 230cm x 460cm (7ft 7in x 15ft 1in).
    • The nearest Blue Badge bay is 25m (27yd 1ft) from the entrance.
    • The furthest Blue Badge bay is 28m (30yd 1ft) from the entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is a/are Blue Badge parking bay(s) available within the car park.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 135cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 135cm.
  • Ramp/Slope View
    • The ramp/slope is located leading from the pavement to the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.

Reception

  • The desk/counter is 4m (4yd 1ft) from the entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are moderate to good.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The hearing assistance system was not tested at the time of the survey.

Meeting Room 4

  • There rare 4 meeting rooms located off the reception lobby.
  • The room survey was accessed via a manual door that opens outwards with a width of 80cm.
  • The room has a table with a top height of 70cm and chairs with no arms.

Toilet with Adaptations

  • Accessible toilet facilities are not available.
  • Comments View
    • The Accessible toilet is under construction and is out of order at time of survey.

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are not available.