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Overview

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• About View
  • This is an Army museum set over multiple levels, displaying artifacts from medieval times to the present, including arms and spy gadgets.
  • Facilities available in the venue include: refreshments, lift to all levels, and internal and external exhibits.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park.
  • There is on-street standard parking and a public car park nearby.
  • The nearest bus station is on Station Road.
  • The nearest train station is Witham.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free access via a portable ramp at the most accessible entrance.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • Access throughout may include narrow walkways.
  • The ground, first, second and third floors can be accessed via a standard lift and stairs.
  • The following facilities are available: a seat/chair and a water bowl for assistance dogs.
  • The venue can provide documents in different languages and virtual tours.
  • Staff receive the following training: First Aid and Disability Awareness.
• Toilet and Changing Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located on the ground floor.
  • The male and female toilet facilities are located on the second floor.
  • Parent and baby changing facilities are located in the toilet with adaptations on the ground floor.

You are on Parking. Skip to the next section.

Parking

• The car park is located at the front and side of the venue.
• The car park is open air/surface.
• There are 2 designated Blue Badge parking bays available.
• The Blue Badge bays are signposted but have no markings.
• The most accessible route from the Blue Badge parking has a dropped kerb without tactile paving and uneven surfaces.
• This car park is for visitors only.
• Parking is free for all users.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the front of the venue.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance.
• The doors open towards you.
• The width of the opening is 154cm.
• There is a second single manual door.
• The second door is permanently held open.
• The width of the opening is 86cm.
• There is step-free access via a portable ramp as you enter.
• The ramp is between 75cm and 150cm wide with no handrails.

You are on Ticketing (including Shop). Skip to the next section.

Ticketing (including Shop)

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• Ticket Counter / Machines View
  • The ticket counter surveyed is located on the right side after entering.
  • There is step-free level access to the counter.
  • The height of the counter is 100cm.
  • There is not a lowered section at the counter.
  • There is not a hearing assistance system.

You are on Exhibition Space (Ground Floor). Skip to the next section.

Exhibition Space (Ground Floor)

• All exhibits are indoors.
• There is step-free level access throughout all areas.
• Access throughout may include narrow walkways.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is no (or very little) background noise.
• Display information includes: audio guides and information boards.
• There is not a hearing assistance system.
• Seating available in this area includes: chairs without armrests.
• There are shows/talks with no designated seating for wheelchair users.
• The tour is self-guided but volunteers/staff are available to provide additional information.
• There is step-free level access throughout the tour, this may include the use of a lift.
• Access throughout the tour may include narrow walkways.
• Areas with stepped access only can be experienced by visitors via a virtual tour.
• This floor includes the following exhibits: Ancient and Medieval History.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located in the first exhibition area.
• The journey time to this lift from the ticket and shop counter is approximately 2 minutes.
• The most accessible route to the lift has step-free level access and narrow walkways.
• The ground, first, second and third floors are accessed by this lift.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 90cm.
• None of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a visual floor indicator.

You are on Stairs (to First Floor). Skip to the next section.

Stairs (to First Floor)

• The stairs surveyed are located next to the toilet with adaptations.
• The ground and first floors can be accessed by these stairs.
• There are 6 steps between floors which are clearly marked and have handrails on both sides.

You are on Exhibition Space (First Floor). Skip to the next section.

Exhibition Space (First Floor)

• All exhibits are indoors.
• There is step-free level access throughout all areas.
• Access throughout may include narrow walkways.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is no (or very little) background noise.
• Display information includes: pictorial and information boards.
• There is not a hearing assistance system.
• Seating available in this area includes: chairs without armrests.
• There are shows/talks with no designated seating for wheelchair users.
• The tour is self-guided but volunteers/staff are available to provide additional information.
• There is step-free level access throughout the tour, this may include the use of a lift.
• Access throughout the tour may include narrow walkways.
• Areas with stepped access only can be experienced by visitors via a virtual tour.
• Wayfinding signage is provided throughout the tour.
• This floor includes the following exhibits: WW2 Maritime, Operation Frankton, SOE, Large Ordnance, Medical Equipment, Explosives, Special Forces, Local History and Mason Collection.

You are on Stairs (to Upper Floors). Skip to the next section.

Stairs (to Upper Floors)

• The stairs surveyed are located in the centre of the Exhibition Space.
• The first and second floors can be accessed by these stairs.
• There are 14 steps between floors which are unmarked and have handrails on both sides.

You are on Exhibition Space (Second Floor). Skip to the next section.

Exhibition Space (Second Floor)

• All exhibits are indoors.
• There is step-free level access throughout all areas.
• Access throughout may include narrow walkways.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is no (or very little) background noise.
• Display information includes: pictorial and information boards.
• There is not a hearing assistance system.
• Seating available in this area includes: chairs without armrests.
• There are shows/talks with no designated seating for wheelchair users.
• The tour is self-guided but volunteers/staff are available to provide additional information.
• There is step-free level access throughout the tour, this may include the use of a lift.
• Access throughout the tour may include narrow walkways.
• Areas with stepped access only can be experienced by visitors via a virtual tour.
• Wayfinding signage is provided throughout the tour.
• This floor includes the following exhibits: Uniforms, Fire Arms and Home Front.

You are on Eating and Drinking (Refreshments Area). Skip to the next section.

Eating and Drinking (Refreshments Area)

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• Location and Service View
  • There are refreshments available via vending machine in this area and seating.
  • The most accessible route has a lift and narrow walkways.
  • Full table service is not available.
  • The following dietary requirements can be catered for: dairy free, lactose free, vegetarian and vegan.
  • The following are available: takeaway cups.
  • There is not a hearing assistance system.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.
  • There is no (or very little) background noise in this area.

You are on Exhibition Space (Third Floor). Skip to the next section.

Exhibition Space (Third Floor)

• All exhibits are indoors.
• There is step-free level access throughout all areas.
• Access throughout may include narrow walkways.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is no (or very little) background noise.
• Display information includes: pictorial and information boards.
• There is not a hearing assistance system.
• Seating available in this area includes: chairs without armrests.
• There are shows/talks with no designated seating for wheelchair users.
• The tour is self-guided but volunteers/staff are available to provide additional information.
• There is step-free level access throughout the tour, this may include the use of a lift.
• Access throughout the tour may include narrow walkways.
• Areas with stepped access only can be experienced by visitors via a virtual tour.
• This floor includes the following exhibits: Ammunition, Bomb and Mine Disposal.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

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• Location and Access View
  • The toilet surveyed is located near the lift.
  • The most accessible route to the toilet has step-free level access and narrow walkways.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards.
  • The width of the door opening is 81cm.
  • The door has a twist lock.
• Dimensions and Features View
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not a lateral transfer space next to the toilet.
  • There is a push button flush .
  • There is a horizontal grab rail on the left as you face the toilet.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the right as you face the toilet.
  • The toilet seat is 43cm from the floor.
  • There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
  • The wash basin has a lever tap.
  • There are no vertical grab rails at the wash basin.
  • There is no emergency alarm.
  • The cubicle has a sanitary bin and a pedal bin.
  • Additional features include: a mirror and a baby changing table.
  • The hot water is provided via a push button at the wash basin.

You are on Standard Toilet Facilities. Skip to the next section.

Standard Toilet Facilities

• The male and female standard toilet facilities were surveyed.
• The toilets are located on the third floor.
• The most accessible route has step-free level access and a lift.
• There is step-free level access .
• The door opens inwards.
• There are no ambulant toilet facilities available.
• There is a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
• The wash basin has a twist/turn tap.

You are on Outdoor Spaces (Artillery and Tank Display). Skip to the next section.

Outdoor Spaces (Artillery and Tank Display)

• The following is available in this area: artillery and military vehicles.
• Outdoor areas consist of concrete or tarmac.
• There is step-free level access throughout all areas.
• The paths have uneven surfaces.