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Greenstead Library

Hawthorn Avenue, Colchester, Essex, CO4 3QE

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Access Guide

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Overview

  • About View
    • Services available in the venue include: WiFi, Computers , Printing, Direct printing, Scanner, Photocopying (a library card is required), Study space, Bookstart packs, Room hire, Battery recycling, Everyone's Literacy Area and Food caddy liners.
    • View information on opening times
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free level access throughout, this may include the use of a lift.
    • Access throughout may include manual doors and doors permanently held open.
    • The ground and first floors can be accessed via a platform lift and stairs.
    • There are no toilet facilities.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • Documents are available in the following formats: Braille (on request), large print and audio.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located on Hawthorne Avenue.
    • The name of the car park is Hawthorne Avenue Shops Car Park.
    • Designated Blue Badge parking bays are available in the car park.

Entrance

  • This entrance is located on Hawthorne Avenue.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 153cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a second single manual door.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The second door is permanently held open.
  • The width of the opening is 100cm.
  • There is a small lip on the threshold of the opening.
  • The second door has a low visual contrast.

Reception

  • The reception is located ahead after entering the library.
  • The distance from the entrance is 5m.
  • There is step-free level access to reception.
  • The height of the reception desk is 95cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 73cm.
  • The reception has windows.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Getting Around

  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is not consistent throughout.

Library

  • There is step-free level access throughout the library, this may include the use of a lift.
  • Access throughout the library may include manual doors and doors permanently held open.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor have a high visual contrast.
  • Seating available in the library includes: chairs with armrests and chairs without armrests.
  • Furniture available in the library includes: tables and desks.
  • Some tables are fixed.
  • Some surface heights are suitable for wheelchair users.
  • The clear underside space of some surfaces is suitable for wheelchair users.
  • Lighting levels vary due to the size of the space.
  • There is not a hearing assistance system.
  • This library is able to provide material in the following formats: large print, ebook, ejournal and audio.
  • Auxiliary aids available in this library include: high visibility/contrast keyboards, handheld magnifiers and headsets.
  • Accessible software available for the computers includes: Zoomtext.
  • The self check-out and returns machines are ahead after you enter the library.
    The touchscreen has a height of 101cm - 122cm.
    The scanners for bar codes have a height of 77cm.

Lift

  • The lift surveyed is located on the right after entering the library.
  • This lift is a platform lift.
  • The distance from the entrance is 5m.
  • The most accessible route to the lift has step-free level access.
  • The ground and first floors are accessed by this lift.
  • The lift door has a low visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a low visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 100cm.
  • The internal dimensions of the lift are 102cm (width) x 148cm (depth).
  • The internal lift control buttons have a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • The lift is slow moving and the button needs to be pressed constantly when in use.
  • Lighting levels vary due to the use of large glazed walls.
  • The external lift control consists of a key that needs to be turned to call the lift.

Stairs

  • The stairs surveyed are located on the right after entering the library.
  • The ground and first floors can be accessed by these stairs.
  • There are 19 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels vary due to the size of the space.

Room (Meeting Room)

  • The room is located ahead and to the right as you exit the lift.
  • The distance from the lift is 3m.
  • The most accessible route to the room has step-free level access.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a low visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens away from you.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were even at the time of the survey, with unshaded light sources.