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Overview

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• About View
  • This venue houses the Chelmsford Museum and the Essex Regiment Museum and cafeteria.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Chelmsford.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free access via ramp at the most accessible entrance.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have stepped access: the Modern and Early collectors exhibits are via 3 steps on the first floor.
    These steps are 15cm High and 29cm deep with a handrail to the left.
    The handrail may be difficult to grip.
  • Access throughout may include doors permanently held open and narrow aisles.
  • The ground and first floors can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • Documents are available in the following formats: large print.
  • There is a water bowl available for assistance dogs.
  • Additional facilities/services include: Wi-Fi.

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Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located in the Museum reception and rear of the café.
  • All toilets with adaptations have a right hand transfer space.
  • Ambulant toilet facilities are located in the Museum standard male and female toilets.
  • The male and female step-free toilet facilities are located in the Museum reception .
  • The male and female step-free toilet facilities are located at the rear of the café.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located in the café's toilet with adaptations.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located to the left of the Museum.
  • The car park is open air/surface.
  • The car park surface consists of tarmac and loose chippings.
  • There are 3 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 460cm (depth).
  • The hatched/marked zones vary between bays.
  • The width of the marked zone is 120cm.
  • The nearest designated bay is 60m from the Main Museum entrance.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope.
• Charges and Restrictions View
  • This car park is for visitors only.
  • Parking is free for all users.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (Museum). Skip to the next section.

Entrance (Museum)

• This entrance is located at the front right hand side of the building.
• The approach to the entrance has uneven surfaces.
• The entrance area is not clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is over 150cm wide with no handrails.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 134cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a second set of double automatic doors.
• The second set of doors open by sliding.
• The width of the opening is 136cm.
• There is a small lip on the threshold of the opening.
• The second set of doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Reception (Museum and Museum Shop Counter). Skip to the next section.

Reception (Museum and Museum Shop Counter)

• The reception is located ahead after museum entrance.
• The distance from the entrance is 4m.
• There is step-free level access to reception.
• The height of the reception desk is 100cm.
• There is a lowered section at the desk.
• The height of the lowered section is 78cm.
• The reception has patterned/distracting backgrounds.
• There is not a hearing assistance system.
• There may be background noise in this area.
• Some flooring is shiny.
• Lighting levels were even at the time of the survey.

You are on Shop (Museum Shop). Skip to the next section.

Shop (Museum Shop)

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• Getting Around View
  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • Some flooring is shiny.
  • There may be background noise.
  • Signage is not provided.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
• Payment View
  • The venue has a payment counter.
  • The designated accessible till point has a portable payment machine.
  • There is not a hearing assistance system.

You are on Exhibition Space. Skip to the next section.

Exhibition Space

• The museum is indoors.
• There is step-free level access throughout the majority of areas, this may include the use of a lift.
• The following areas have stepped access: the Modern and Early Collectors exhibits.
• Access throughout may include doors permanently held open and narrow walkways.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is shiny.
• The walls and floor visual contrast varies between low and high.
• The following may be experienced here: lighting effects, interactive video effects and audio triggered by the visitor.
• There is background noise.
• Lighting levels vary due to the size of the space.
• Display information includes: pictorial, subtitles, televisions/screens and information boards.
• There is not a hearing assistance system.
• Seating available in this area includes: chairs with armrests, chairs without armrests, sofas and benches.

You are on Toilet with Adaptations (Museum - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Museum - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the right of Museum reception.
  • The distance from the Museum reception is 14m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a medium visual contrast.
  • The width of the door opening is 89cm.
  • The door has a twist lock.
  • Internally the door has a medium visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 190cm (width) x 215cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 125cm (from the side of the toilet pan).
  • There is a lever flush on the right transfer side.
  • There is a horizontal grab rail on the left as you face the toilet.
  • The horizontal grab rail has a low visual contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 102cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 71cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a low visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 102cm from the floor.
  • There are paper towels for drying hands.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 102cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is an unobstructed shelf.
  • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the right of the Museum reception.
• The distance from the Museum reception is 4m.
• The most accessible route to the lift has step-free level access.
• The ground and first floors are accessed by this lift.
• The lift door has a medium visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a low visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 81cm.
• The internal dimensions of the lift are 110cm (width) x 144cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing and an audible announcer.
• Lighting levels were even at the time of the survey.

You are on Stairs (Additional First floor Exhibitions and Essex Regimental Displays). Skip to the next section.

Stairs (Additional First floor Exhibitions and Essex Regimental Displays)

• The stairs surveyed are located to the right as you enter the Museum entrance.
• The ground and first floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were low at the time of the survey.

You are on Stairs (Victorian Staircase). Skip to the next section.

Stairs (Victorian Staircase)

• The stairs surveyed are located at the opposite end of the first floor corridor from the lift.
• There is a single manual door to access the stairwell.
• The ground and first floors exhibition spaces can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are unmarked and have a handrail on the left going up.
• The handrail is not easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were even at the time of the survey.
• There is an evac chair located in the first floor landing.

You are on Entrance (The Hive Café). Skip to the next section.

Entrance (The Hive Café)

• This entrance is located to the left hand side of the Museum building.
• The entrance area is not clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is between 75cm and 150cm wide with handrails on both sides.
• The ramp bypasses the steps.
• There are 2 steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The step markings are not clearly visible.
• The steps have tactile markings at the top and bottom.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is between 30cm and 45cm.
• There are 2 steps leading to the café entrance that can be utilised instead of the ramp. These steps have easy grip hand rails on both sides have a height of 15cm and a depth of 30cm. There are tactile markings at the top and bottom if theses steps.
• There is a single automatic door at this entrance.
• The door opens towards you.
• There is a push pad at a height of 84cm.
• The width of the opening is 94cm.
• The door has a medium visual contrast.
• There is a push pad or push button to exit at a height of 85cm.
• There is step-free level access as you enter.
• The Café can also be accessed from the main Museum reception via a corridor to the left. This access includes corridor widths of 120cm and manual doors. This transit needs to be accompanied by a staff member.

You are on Eating and Drinking (The Hive Café). Skip to the next section.

Eating and Drinking (The Hive Café)

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• Location and Service View
  • The most accessible route has a slight ramp or slope and automatic doors.
  • This area has a counter where food can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
  • Full table service is available.
  • Menus are available on a board.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws.
• Order and Payment View
  • The payment counter was surveyed.
  • The counter is located to the left as you enter the Café.
  • There is step-free level access to the counter.
  • The height of the counter is 90cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 85cm.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Hive Café - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Hive Café - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located at the rear of the Café dining area.
  • The distance from the rear of the café is 15m.
  • The most accessible route to the toilet has step-free level access and doors permanently held open.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 88cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 150cm (width) x 232cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 81cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the left as you face the toilet.
  • The horizontal grab rail has a high visual contrast.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 90cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 75cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 105cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 80cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 91cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Seating Area (External). Skip to the next section.

Seating Area (External)

• The seating area is located at the front of the Museum.
• The seating area is uncovered.
• The most accessible route to the seating area has uneven surfaces.
• There is step-free level access throughout the seating area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Seating available in this area includes: benches.
• Furniture available in this area includes: picnic tables.
• The surface height of the tables is not suitable for wheelchair users.
• The clear height under the tables is not suitable for wheelchair users.
• There is no (or very little) background noise in this area.