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The new name for DisabledGo

Access Guide

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Overview

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located on Mill Road.
    • The name of the car park is Promenade Coach Car Park.
    • Designated Blue Badge parking bays are available in the car park.

Access Point

  • This access point is located at The Hythe docks by Promenade Park.
  • The access point is not clearly signed.
  • Assistance is available at the access point.
  • There is ramped and stepped access.
  • The ramp has a steep gradient.
  • The ramp is under 75cm wide with handrails on both sides.
  • There are 6 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The steps have tactile markings at the top and bottom.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 14cm.
  • The depth of the steps is not between 30cm and 45cm.

Getting Around (Main Deck)

  • There is step-free level access throughout all areas.
  • The following areas have step-free access via ramps or slopes: the main deck.
  • Access throughout may include uneven surfaces and narrow walkways.
  • There is no (or very little) background noise.
  • Wayfinding signage is not provided.
  • Seating available in the walkways includes: benches.

Seating Area

  • Location and Access View
    • There is bench seating on the main deck at the rear of the tug.
    • The most accessible route has a very easy slope.
  • Seating Area View
    • The seating area is uncovered.
    • There is step-free level access throughout the seating area.
    • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not space for an assistance dog to rest.
    • Seating available in this area includes: benches.
    • The chairs are fixed.
    • There is no (or very little) background noise in this area.

Room (Bow Cabin)

  • The room is located at the front of the tug.
  • The distance from the access point is 12m.
  • The most accessible route to the room has a very easy slope.
  • There is stepped access into the room.
  • There are 9 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails do not cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 27cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There is a hatch to enter the cabin. The hatch has a width of 51cm and is permanently open.
  • There is step-free level access throughout the room.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests and benches.
  • Furniture available in the room includes: tables.
  • All tables and some seating is fixed.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Announcements are in person.
  • Lighting levels were low at the time of the survey.

Room (Aft Cabin)

  • The room is located at the front of the tug.
  • The distance from the access point is 3m.
  • The most accessible route to the room has a very easy slope.
  • There is stepped access into the room.
  • There are 7 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails do not cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 24cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There is a hatch to enter the cabin. The hatch has a width of 58cm and is permanently open.
  • There is step-free level access throughout the room.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: benches.
  • Furniture available in the room includes: tables.
  • The seating is fixed.
  • Some surface heights are suitable for wheelchair users.
  • The clear underside space of some surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Announcements are in person.
  • Lighting levels were low at the time of the survey.

Room (Wheelhouse)

  • The room is located in the centre of the tug.
  • The distance from the access point is 7m.
  • The most accessible route to the room has a very easy slope.
  • There is stepped access into the room.
  • There are 5 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails do not cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 25cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There is a single manual door with a low visual contrast.
  • The door is permanently held open.
  • The width of the opening is 39cm.
  • There is step-free level access throughout the room.
  • The walls and floor have a low visual contrast.
  • Seating available in the room includes: stools.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Announcements are in person.
  • Lighting levels vary due to the use of large glazed walls.