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The new name for DisabledGo

Access Guide

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Overview

Parking

  • The car park is located at the side of the venue.
  • The car park is open air/surface.
  • There are no designated Blue Badge parking bays available.
  • This car park is for staff and visitors only.
  • Parking is free for all users.

Access To (The Coffee Shed and Front Garden Area)

  • The journey time from the car park is approximately 1 minute.
  • The most accessible route has manual gates and uneven surfaces.
  • There is step-free level access into the garden area.
  • There is a single manual gate which opens away from you.
  • The push pad for the automatic doors is at a height of 92cm.

Eating and Drinking (The Coffee Shed)

  • Location and Service View
    • The Coffee Shed is to the right as you leave the car park into the Three Horseshoes front garden area.
    • The most accessible route has step-free level access and uneven surfaces.
    • This area has a counter where food and drink can be ordered.
    • Full table service is not available.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located at the front of The Coffee Shed.
    • There is step-free level access to the counter.
    • There is an open door next to the counter which is used to serve wheelchair users.
    • The height of the counter is 100cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: chairs with armrests, benches and stools.
    • Furniture available in this area includes: coffee tables.
    • There may be background noise in this area.
    • The seating area at the side of the Coffee Shed is covered.
      Opposite the Coffee Shed is an open seating area in the front garden.

Seating Area (Front Garden Area)

  • The seating area is located at the front of the venue.
  • The seating area is uncovered.
  • The most accessible route to the seating area has step-free level access and uneven surfaces.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: tables, picnic tables and coffee tables.
  • There may be background noise in this area.
  • Seating varies according to the weather and any events taking place.

Entrance

  • This entrance is located at the side of the venue.
  • There is stepped access at the entrance.
  • There is 1 step which is unmarked, with no handrails.
  • There are double manual doors at this entrance, however one door is locked.
  • The door opens away from you.
  • The width of the opening is 56cm.
  • There is a second single manual door.
  • The second door opens away from you.
  • The width of the opening is 72cm.
  • There is stepped access as you enter.
  • There is 1 step which is unmarked with no handrails.

Standard Toilet Facilities (Male Toilet)

  • The male standard toilet facilities were surveyed.
  • The toilets are located to the right as you enter.
  • The most accessible route has a step and manual doors.
  • There is stepped access into the toilet.
  • There is 1 step which is clearly marked with no handrails.
  • The door opens inwards.
  • The width of the door opening is 71cm.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a wall mounted soap dispenser, a baby changing table and a hand dryer available.
  • The wash basin has a sensor tap.
  • The baby change table is at a height of 79cm.

Standard Toilet Facilities (Female Toilet)

  • The female standard toilet facilities were surveyed.
  • The toilets are located to the right as you enter.
  • The most accessible route has step-free level access and manual doors.
  • There is step-free level access into the toilets.
  • The door opens inwards.
  • The width of the door opening is 71cm.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a wall mounted soap dispenser, a baby changing table and a hand dryer available.
  • The wash basin has a sensor tap.
  • The baby change table is at a height of 106cm and sits directly above the toilet.

Getting Around

  • The following areas have stepped access: the bar, male toilet and dining areas.
  • Access throughout may include narrow walkways.
  • There is background noise.
  • There are some low beams at a height of 167cm.

Eating and Drinking (The Bar and Restaurant)

  • Location and Service View
    • The most accessible route has a step, uneven surfaces, steps and narrow walkways.
    • This area has numerous seating options.
    • Full table service is available.
    • Menus are handheld, online and available in large print.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Seating Area View
    • The following areas have stepped access: various seating areas and levels.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas and stools.
    • Furniture available in this area includes: tables and coffee tables.
    • There is background noise in this area.

Access To (the Terrace)

  • The terrace is at the rear of the venue.
  • The journey time from the restaurant is approximately 2 minutes.
  • The most accessible route has steps and manual gates.
  • There is step-free level access into the area.
  • The terrace area has non-slip paving stones.
  • There is a single manual gate which opens towards you.
  • The width of the opening is 72cm.

Seating Area (The Terrace)

  • The seating area is located at the rear of the venue.
  • The seating area is uncovered.
  • The most accessible route to the seating area has steps, uneven surfaces, manual doors and narrow walkways.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and sofas.
  • Furniture available in this area includes: tables and coffee tables.
  • There may be background noise in this area.