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Deptford Town Hall Building

Goldsmiths, University of London, Deptford Town Hall, New Cross, London, SE14 6AF

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Access Guide

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Summary

  • Building View
    • Services / Facilities within the building include; staff offices and meeting rooms, art gallery, board room and an events space.
  • Location of Toilet/Changing Facilities View
    • Accessible toilet facilities are located on the basement level and the first floor.
    • Female standard toilet facilities are located on the basement and mezzanine levels.
    • Male standard toilet facilities are located on the basement and mezzanine levels.
    • Gender neutral toilet facilities are located on the second floor.
    • Baby changing facilities are located in the accessible toilet on the basement level.

Opening Times

  • The building is open 24 hours via swipe card.

Useful Information

Getting Here

Building Parking

  • The building does not have its own dedicated parking.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front centre of the building, off Lewisham Way.
    • This entrance gives access to the ground floor and reception.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Deptford Town Hall Building'.
    • There is stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 105cm (3ft 5in).
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 188cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 114cm.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 9 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 16cm.
    • The depth of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides of the step(s).
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Entrance (Ground Floor)

  • Entrance View
    • This information is for the entrance located after the main entrance doors.
    • This entrance gives access to the ground floor and reception.
    • There is step-free access at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is an intercom.
    • The height of the intercom is 146cm (4ft 9in).
    • A key card is required for access at this entrance.
    • The height of the key card reader is 130cm.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 120cm.

Opening Times (Reception)

  • Monday 07:00 - 22:00.
  • Tuesday 07:00 - 22:00.
  • Wednesday 07:00 - 22:00.
  • Thursday 07:00 - 22:00.
  • Friday 07:00 - 22:00.
  • Saturday 07:00 - 22:00.
  • Sunday Closed.

Reception

  • Reception View
    • The reception point is located on the right after the entrance.
    • The reception point is approximately 4m (4yd 1ft) from the entrance (ground floor).
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is 73cm.
    • There is not sufficient space to write or sign documents on the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the reception point.
    • There is no wayfinding signage available at/close to the reception.
    • The type of flooring in the reception area is carpet and stone.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There are seats with armrests on both sides.
    • There is sufficient space for a wheelchair user to use the waiting area.

Getting Around

  • Access View
    • There is not step-free access throughout the building .
    • There is stepped access to all areas in the building.
    • There is a platform stair climber available to overcome the stairs.
      Staff are required to be notified to use the stair climber.
      Wheelchair users will require assistance to use the stair climber.
      The weight limit for the stair climber is 200kg.
      The platform dimensions of the stair climber are 70cm x 62cm.
  • Circulation View
    • There are doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet, tiles and stone.
    • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • There is high visual contrast between the walls and floor in the majority of corridors/walkways.
    • There are no seats/chairs at regular intervals.
    • The lighting levels are varied.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does not play background music in communal areas.
    • There is not a hearing assistance system in the communal areas of the building.

Other Floors (Main Stairs)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located straight ahead from the main entrance.
    • The stairs are approximately 7m from the main entrance.
    • The stairs are clearly visible from the entrance.
    • There are manual, heavy, single and double doors to enter and exit the stairwell on all floors.
    • The floors which are accessible by the stairs are B, LG, G, M and 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are varied.
  • Other Information View
    • The area(s) on the floors which are not accessible is/are all floors.
  • Comments View
    • The steps on the main feature staircase are not clearly marked.
    • The steps to the lower ground floor and basement floor are clearly marked.
    • The left hand steps from the ground floor to the lower ground floor have a handrail on the left hand side going up.
    • The right hand steps from the ground floor to the lower ground floor have a handrail on the right hand side going up.
    • The steps from the lower ground floor to the basement floor have handrails on both sides.
    • The steps from the ground floor to the mezzanine level have handrails on both sides.
    • The left hand steps from the mezzanine level to the first floor have a handrail on the right hand side going up.
    • The right hand steps from the mezzanine level to the first floor have a handrail on the left hand side going up.

Other Floors (Stair B)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located to the front of the building, left from the top of the main stairs.
    • The stairs are approximately 21m from the top of the main stairs.
    • Signs indicating the location of the stairs are not available from the entrance.
    • There are manual, heavy, single doors to enter and exit the stairwell on the first floor.
    • The floors which are accessible by the stairs are 1 and 2.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The depth of the steps is 28cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on the right going up.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are low to moderate.
  • Other Information View
    • The area(s) on the floors which are not accessible is/are all areas.
  • Comments View
    • These stairs are for stepped access between the first and second floors.
    • Lower flights are for fire escape only.

Step(s) (Second Floor)

  • Stepped Level Change 1 View
    • There is a/are step(s) located on the second floor.
    • The step(s) is/are used to access rooms on the second floor, and the gender neutral standard toilet.
    • There is/are 4 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 17cm.
    • The depth of the step(s) is/are not between 30cm and 45cm.
    • The depth of the steps are 28cm.
    • There is not a/are not handrail(s) at the step(s).
    • The lighting levels at the step(s) are moderate to good.

Toilet with Adaptations (Basement - Right Hand Transfer - Gender Neutral)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the basement floor.
    • This accessible toilet is approximately 17m (18yd 1ft) from the bottom of the main stairs to the basement.
    • There is step-free access into the accessible toilet.
    • This is a gender neutral toilet.
    • A key is not required for the accessible toilet.
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • The visual contrast between the external door and wall is medium.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 97cm (3ft 2in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The visual contrast between the horizontal grab rail and internal door is medium.
  • Toilet Features View
    • The dimensions of the accessible toilet are 141cm x 218cm (4ft 8in x 7ft 2in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 77cm (2ft 6in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is medium.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is medium.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary, nappy/incontinence items bin and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • The toilet seat visual contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 112cm (3ft 8in).
    • The contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 84cm.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 98cm (3ft 3in).
    • The visual contrast between the towel dispenser and the wall is high.
    • There is not a hand dryer.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 94cm.

Toilet with Adaptations (First Floor - Right Hand Transfer - Gender Neutral)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • The accessible toilet was out of use at the time of the survey.
    • This accessible toilet is located right from the top of the main stairs.
    • This accessible toilet is approximately 13m (14yd 8in) from the top of the main stairs.
    • There is step-free access into the accessible toilet.
    • This is a gender neutral toilet.
    • A key is not required for the accessible toilet.
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • The visual contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 77cm (2ft 6in).
    • The contrast between the internal door and wall is high.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 231cm x 148cm (7ft 7in x 4ft 10in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 174cm (5ft 9in).
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The visual contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is medium.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 179cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a shelf within the accessible toilet.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 89cm.
    • The shelf is located where it is reachable.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat visual contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 111cm (3ft 8in).
    • The contrast between the toilet roll holder and the wall is medium.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 86cm (2ft 10in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The wash basin tap type is twist/turn.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 118cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 121cm (3ft 12in).
    • The contrast between the hand dryer and the wall is medium.

Standard Toilet(s) (Basement and Mezzanine)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located on the basement floor.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 17m from the bottom of the stairs to the basement floor.
    • The visual contrast between the external toilet door(s) and wall(s) is medium.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 91cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are moderate to good.
  • Toilet Facilities 2 View
    • The female and male toilets are located on the mezzanine level.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 13m from the top of the stairs from the ground floor to the mezzanine level.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • There is written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are moderate to good.

Standard Toilet(s) (Second Floor)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The gender neutral toilet is located on the second floor, at the top of the steps.
    • There is stepped access into the toilet(s).
    • The standard toilet(s) is/are approximately 4m from the top of the stairs between the first and second floors.
    • The visual contrast between the external toilet door(s) and wall(s) is low.
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 88cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are moderate to good.