Access Guide
Getting To (Blossom Ward)
- The most accessible route from the North View drop off has a slight ramp or slope.
- Access to Blossom Ward is via the North View main entrance.
- There is a drop-off point at this entrance.
- Blossom Ward is located on the upper ground floor of North View.
- Blossom Ward is approximately 25m from the lift.
- Enter North View via the main entrance and go through the double doors to the left of reception.
Turn left and continue ahead to the lifts.
Take the lift to the upper ground floor.
On exiting the lift turn left and go through the single door.
Follow the corridor to the right and continue ahead.
Blossom Ward is located on the left of the corridor. - Internally the most accessible route has step-free level access, a lift, manual doors and doors permanently held open.
- Some flooring along the route is shiny .
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer).
- View more information on getting to and around the hospital (opens new tab)
Drop-off Point (North View)
- There is a designated drop-off point available.
- The designated drop-off point is located to the front of North View.
Entrance (North View - Main Entrance)
- This entrance is located at the front of North View.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There is a key fob/card reader at a height of 123cm.
- There is a single automatic door at this entrance.
- The door opens by sliding.
- The width of the opening is 130cm.
- The door has a low visual contrast.
- There is a second single automatic door.
- The second door is permanently held open.
- The width of the opening is 133cm.
- The second door has a low visual contrast.
- There is step-free level access as you enter.
Reception (North View)
- The reception is located ahead from the main entrance.
- The distance from the North View main entrance is 7m.
- There is step-free level access to reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 70cm.
- The reception has windows and glazed screens.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Some flooring is patterned.
- Lighting levels vary due to the use of large glazed walls.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: armchairs and sofas.
- Furniture available in this area includes: coffee tables.
Entrance (Entrance Foyer)
- This entrance is located to the left of reception.
- The entrance area is not clearly signed.
- There is step-free level access at the entrance.
- There is a key fob/card reader at a height of 118cm.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The doors open away from you.
- The width of the opening is 80cm.
- The doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 117cm.
Lift (North View)
- The lift surveyed is located to the left of the entrance lobby.
- The distance from the main entrance is 16m.
- The most accessible route to the lift has step-free level access and manual doors.
- LG and UG are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 107cm (width) x 140cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing and an audible announcer.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Ward (Blossom Ward)
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Ward Information
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- This is a female adult later life ward.
- This is a female only ward.
- There are 20+ side rooms available.
- There are 20+ beds in total on the ward.
- There is 1 consultation/medical room available.
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Location and Access
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- There is written text signage on or near the door.
- There is step-free level access into this ward.
- There is a key fob/card reader at a height of 107cm.
- The height of the hand sanitiser is 110cm.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 77cm.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include manual doors.
- Some flooring is shiny.
- The walls and floor have a medium visual contrast.
- There is no (or very little) background noise in this area.
- Dementia-friendly signage is provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
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Reception / Nurses' Station
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- The height of the desk is 72cm.
- There is not a lowered section at the desk.
- The desk has windows.
- There is not a hearing assistance system.
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Facilities and Services
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- Seating available on the ward includes: chairs with armrests and armchairs.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a relatives' room for the ward.
- The following facilities are available for patients: a toilet with adaptations and washrooms.
- The nearest toilet with adaptations for visitors is located in the reception foyer.
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Visiting Hours
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- There are no set visiting times, please contact the ward in advance.
- View information on visiting times (opens new tab).
Toilet and Changing Facilities (Patients)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the ward corridor.
- The toilet with adaptations has a left hand transfer space.
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Washroom and Shower Facilities
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- Standard washroom facilities are located within the bedrooms.
Reception (Blossom Ward)
- The reception is located to the right of the Blossom Ward entrance.
- The distance from the Blossom Ward entrance is 3m.
- There is step-free level access to reception.
- The height of the reception desk is 95cm.
- There is not a lowered section at the desk.
- The reception has windows.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Clinic Treatment Room)
- There is 1 consultation/medical room available.
- The room surveyed was; Clinic Treatment Room.
- The room is located on the ward corridor.
- The most accessible route to the room has step-free level access.
- There is pictorial, written text and dementia friendly signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 77cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing at a fixed height.
- The length of the treatment table is 180cm.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Kitchen (Assessment Kitchen)
- The kitchen is located on the ward corridor.
- There is step-free level access into the kitchen.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 81cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- The work surface is 90cm from the floor.
- A lowered work surface is not available.
- Overhead and under counter cupboards are available.
- The hob is 90cm from the floor.
- A lowered hob is not available.
- The oven is at a suitable height for a wheelchair user.
- The sink is 90cm from the floor.
- A lowered sink is not available.
- The sink has a lever mixer tap.
- Facilities within the kitchen include a fridge freezer, two handle cups, a kettle, a toaster, easy grip cutlery, a dishwasher and a microwave.
- Seating available in the kitchen includes: chairs with armrests.
- Furniture available in the kitchen includes: tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
Dining Room (Blossom Ward)
- The dining room is located on the ward corridor.
- There is step-free level access into the dining room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- Lighting levels vary due to the use of large glazed walls.
Lounge (Blossom Ward)
- The lounge is located on the ward corridor.
- There is step-free level access into the lounge.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the lounge includes: armchairs.
- Furniture available in the lounge includes: coffee tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is a TV with subtitles.
- Lighting levels were even at the time of the survey.
Room (Quiet Room)
- The room is located on the ward corridor.
- The distance from the Blossom Ward entrance is 12m.
- The most accessible route to the room has step-free level access.
- There is pictorial, written text and dementia friendly signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 81cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: armchairs.
- Furniture available in the room includes: coffee tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Room (Immersive Room)
- The room is located on the ward corridor.
- The most accessible route to the room has step-free level access.
- There is pictorial, written text and dementia friendly signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 81cm.
- There is a push pad or push button to exit at a height of 117cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event .
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Room (Activity Room)
- The room is located on ward corridor.
- The distance from the Blossom Ward entrance is 14m.
- The most accessible route to the room has step-free level access.
- There is pictorial, written text and dementia friendly signage on or near the door.
- There is step-free level access into the room.
- The door opens inwards.
- The width of the opening is 81cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a wash basin.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Room (MDT Room)
- The room is located in the reception foyer.
- The distance from the Blossom Ward entrance is 3m.
- The most accessible route to the room has step-free level access.
- There is pictorial, written text and dementia friendly signage on or near the door.
- There is step-free level access into the room.
- There is a key fob/card reader at a height of 117cm.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 77cm.
- There is a push pad or push button to exit at a height of 118cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Entrance (Garden)
- This entrance is located to the right of the lounge.
- The entrance area is not clearly signed.
- There is step-free level access at the entrance.
- There is a single manual door at this entrance.
- The door opens away from you.
- The width of the opening is 86cm.
- The door has a low visual contrast.
Outdoor Spaces (Garden)
- The following is available in this area: seating, grassed area.
- Outdoor areas consist of bonded gravel.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout all areas.
- There are seats situated along the paths for people to rest.
Standard Bedroom and Ensuite (Blossom Ward)
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Bedroom Access
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- The bedroom surveyed is located on the ward corridor.
- The most accessible route to the bedroom has step-free level access.
- There is step-free level access into the bedroom.
- There is numbered and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 81cm.
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Bedroom Features
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- The bedroom has a single bed.
- The top of the mattress is 48cm from the floor.
- The space under the bed is 38cm from the floor.
- There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
- Some flooring is shiny.
- The following is available in this bedroom: a height adjustable bed, a chair without armrests, a TV with subtitles and a desk.
- Lighting levels were even at the time of the survey.
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Ensuite Access
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- There is step-free level access into the ensuite.
- The ensuite door opens outwards and has a high visual contrast.
- The width of the door opening is 74cm.
- Internally the door has a high visual contrast.
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Ensuite Dimensions and Features
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- The dimensions of the ensuite are 255cm (width) x 122cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a lateral transfer space next to the toilet.
- The toilet seat has a medium visual contrast.
- There is a wall mounted towel dispenser, a wash basin, a wall mounted soap dispenser and a wall mounted toilet roll holder available.
- The wash basin has a lever mixer tap.
- The toilet roll holder has a high visual contrast.
- The soap dispenser has a high visual contrast.
- The towel dispenser has a high visual contrast.
- Additional features include: a coat hook.
- The ensuite has a nappy/incontinence items bin.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The ensuite has a wheel-in shower.
- There is an adjustable shower head which can also be detached.
- The shower controls are twist turn mixer.
- There is no shower seat.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the ward corridor.
- The most accessible route to the toilet has step-free level access and steep ramps or slopes.
- There is step-free level access into the facility.
- There is pictorial, written text and dementia friendly signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 99cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 214cm (width) x 198cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 145cm (from the side of the toilet pan).
- There is a wall sensor flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a medium visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 117cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 81cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 117cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 130cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a waste bin and a pedal bin.
- There are no coat hooks.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
