Access Guide
Getting To (Clover Ward)
- The most accessible route from the North View drop off has a slight ramp or slope.
- Access to Clover Ward is via the North View main entrance.
- There is a drop-off point at this entrance.
- Clover Ward is located on the lower ground floor of North View.
- Clover Ward is approximately 42m from the North View entrance.
- Enter North View via the main entrance.
Go through the double doors to the left of reception.
Bear left and continue ahead, passing the café on the right.
Continue along this corridor and Clover ward is to the right. - Internally the most accessible route has step-free level access and manual doors.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer).
- View more information on getting to and around the hospital (opens new tab)
Drop-off Point (North View)
- There is a designated drop-off point available.
- The designated drop-off point is located to the front of North View.
Entrance (North View - Main Entrance)
- This entrance is located at the front of North View.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There is a key fob/card reader at a height of 123cm.
- There is a single automatic door at this entrance.
- The door opens by sliding.
- The width of the opening is 130cm.
- The door has a low visual contrast.
- There is a second single automatic door.
- The second door is permanently held open.
- The width of the opening is 133cm.
- The second door has a low visual contrast.
- There is step-free level access as you enter.
Reception (North View)
- The reception is located ahead from the main entrance.
- The distance from the North View main entrance is 7m.
- There is step-free level access to reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 70cm.
- The reception has windows and glazed screens.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Some flooring is patterned.
- Lighting levels vary due to the use of large glazed walls.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: armchairs and sofas.
- Furniture available in this area includes: coffee tables.
Entrance (Entrance Foyer)
- This entrance is located to the left of reception.
- The entrance area is not clearly signed.
- There is step-free level access at the entrance.
- There is a key fob/card reader at a height of 118cm.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The doors open away from you.
- The width of the opening is 80cm.
- The doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 117cm.
Entrance (Clover Ward)
- This entrance is located on the North View corridor, on the lower ground floor.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is a key fob/card reader at a height of 105cm.
- The height of the hand sanitiser is 118cm.
- There is a single manual door at this entrance.
- The door opens away from you.
- The width of the opening is 95cm.
- The door has a high visual contrast.
Reception (Clover Ward)
- The reception is located to the right of the Clover Ward entrance.
- The distance from the Clover Ward entrance is 4m.
- There is step-free level access to reception.
- The height of the reception desk is 97cm.
- There is not a lowered section at the desk.
- The reception has windows.
- There is a portable hearing assistance system which is not clearly signed.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Ward (Clover Ward)
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Ward Information
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- This is an acute female ward.
- This is a female only ward.
- There are 17 side rooms available.
- There are 17 beds in total on the ward.
- There are 2 consultation/medical rooms available.
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Location and Access
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- There is written text signage on or near the door.
- There is step-free level access into this ward.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 112cm.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include doors permanently held open.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is background noise in this area which varies depending on the time of day.
- Wayfinding signage is not provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels were even at the time of the survey.
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Reception / Nurses' Station
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- The height of the desk is 77cm.
- There is not a lowered section at the desk.
- The desk has windows.
- There is not a hearing assistance system.
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Facilities and Services
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- Seating available on the ward includes: chairs with armrests, armchairs and sofas.
- There is a portable hearing assistance system which is not clearly signed.
- The hearing assistance system was tested and working at the time of the survey.
- There is a relatives' room for the ward.
- The following facilities are available for patients: washrooms.
- The nearest toilet with adaptations for visitors is located in the North View reception foyer.
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Visiting Hours
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- There are no set visiting times, please contact the ward in advance.
- View information on visiting times (opens new tab).
Toilet and Changing Facilities (Patients)
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Washroom and Shower Facilities
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- The washroom facilities which have adaptations are located on the ward corridor.
Consultation / Medical Room (Medical Dispensary)
- There is 1 consultation/medical room available.
- The room surveyed was; Medical Dispensary.
- The room is located on the ward corridor.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 77cm.
- There is step-free level access throughout the room.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- The height of the counter is 103cm.
Consultation / Medical Room (Clinic Treatment Room)
- There is 1 consultation/medical room available.
- The room surveyed was; Clinic Treatment Room.
- The room is located on the ward corridor.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 76cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing at a fixed height.
- The length of the treatment table is 180cm.
- Seating available in the room includes: chairs with armrests.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Kitchen (ADL Kitchen)
- The kitchen is located on the ward corridor.
- There is step-free level access into the kitchen.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 80cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- The work surface is 90cm from the floor.
- A lowered work surface is not available.
- Overhead and under counter cupboards are available.
- The hob is 90cm from the floor.
- A lowered hob is not available.
- The oven is at a suitable height for a wheelchair user.
- The sink is 90cm from the floor.
- A lowered sink is not available.
- The sink has a lever tap.
- Facilities within the kitchen include a fridge freezer, a kettle, a microwave and a toaster.
- Seating available in the kitchen includes: chairs without armrests.
- Furniture available in the kitchen includes: tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
Room (Quiet Room)
- The room is located on the ward corridor.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text signage on or near the door.
- There is step-free level access via lift into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 80cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: armchairs and sofas.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Room (Gold Room)
- The room is located on the ward corridor.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 79cm.
- There is a push pad or push button to exit at a height of 118cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Room (Activity Room)
- The room is located on the ward corridor.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 110cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a wash basin.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Lounge (Clover Ward)
- The lounge is located on the ward corridor.
- There is step-free level access into the lounge.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- Seating available in the lounge includes: chairs with armrests and sofas.
- Furniture available in the lounge includes: coffee tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is a TV with subtitles.
- Lighting levels were even at the time of the survey.
Dining Room (Clover Ward)
- The dining room is located on the ward corridor.
- There is step-free level access into the dining room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs with armrests, chairs without armrests and benches.
- Furniture available in the room includes: tables.
- Some seating is fixed.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
Entrance (Outdoor Area)
- This entrance is located on the ward corridor.
- The entrance area is not clearly signed.
- There is step-free level access at the entrance.
- There is a single manual door at this entrance.
- The door opens away from you.
- The width of the opening is 116cm.
- The second door has a low visual contrast.
Outdoor Spaces (Outdoor Area)
- The following is available in this area: tables and chairs and stepping stones leading to an exercise area.
- Outdoor areas consist of grass and bonded gravel.
- There are footpaths in some areas.
- The majority of the paths are not wide enough for wheelchair users.
- There is step-free level access throughout all areas.
- There are seats situated along the paths for people to rest.
Bathroom with Adaptations (Toilet and Bath)
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Location and Access
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- The bathroom surveyed is located on the ward corridor .
- The most accessible route to the bathroom has step-free level access.
- There is step-free level access into the bathroom.
- There is written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 81cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the bathroom are 373cm (width) x 450cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is lateral transfer space on both sides of the toilet .
- The lateral transfer space on the left is 340cm (from the side of the toilet pan).
- The lateral transfer space on the right is 100cm (from the side of the toilet pan).
- There is a wall sensor flush on the right transfer side.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a medium visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 102cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- The wash basin has a sensor tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 113cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 109cm from the floor.
- There is not a hand dryer.
- There is a push button emergency alarm.
- There is a full length mirror.
- There is no shelf.
- The bathroom has a sanitary bin, a pedal bin and a clinical waste bin.
- There is one coat hook.
- The coat hook is 123cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The bathroom has a standard bath.
- The height of the side of the bath from floor level is 55cm.
- The bath controls are sensor.
