Access Guide
Getting To (Fern Ward)
- The most accessible route from the North View drop off has a slight ramp or slope.
- Access to Fern Ward is via the North View main entrance.
- There is a drop-off point at this entrance.
- Fern Ward is located on the upper ground floor, along the main corridor.
- Fern Ward is approximately 144m from the lift.
- From the North View main entrance, turn left and go through the entrance foyer doors to the left of the main reception.
Turn left and continue ahead to the lifts.
Take the lift to the upper ground floor.
Exit the lift and proceed through the single door.
Turn right on to the main upper ground level corridor.
Continue along the corridor and the entrance to Fern Ward is located on the left. - Internally the most accessible route has step-free level access, a lift, manual doors and doors permanently held open.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer), a toilet with adaptations (with right hand transfer) and standard toilets.
- View more information on getting to and around the hospital (opens new tab)
Drop-off Point (North View)
- There is a designated drop-off point available.
- The designated drop-off point is located to the front of North View.
Entrance (North View - Main Entrance)
- This entrance is located at the front of North View.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There is a key fob/card reader at a height of 123cm.
- There is a single automatic door at this entrance.
- The door opens by sliding.
- The width of the opening is 130cm.
- The door has a low visual contrast.
- There is a second single automatic door.
- The second door is permanently held open.
- The width of the opening is 133cm.
- The second door has a low visual contrast.
- There is step-free level access as you enter.
Reception (North View)
- The reception is located ahead from the main entrance.
- The distance from the North View main entrance is 7m.
- There is step-free level access to reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 70cm.
- The reception has windows and glazed screens.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Some flooring is patterned.
- Lighting levels vary due to the use of large glazed walls.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: armchairs and sofas.
- Furniture available in this area includes: coffee tables.
Entrance (Entrance Foyer)
- This entrance is located to the left of reception.
- The entrance area is not clearly signed.
- There is step-free level access at the entrance.
- There is a key fob/card reader at a height of 118cm.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The doors open away from you.
- The width of the opening is 80cm.
- The doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 117cm.
Lift (North View)
- The lift surveyed is located to the left of the entrance lobby.
- The distance from the main entrance is 16m.
- The most accessible route to the lift has step-free level access and manual doors.
- LG and UG are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 107cm (width) x 140cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing and an audible announcer.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Entrance (Fern Ward - Corridor Entrance)
- This entrance is located on the upper ground floor, on the left of the main corridor.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an intercom at a height of 122cm.
- The height of the hand sanitiser is 140cm.
- There is a single manual door at this entrance.
- The door opens away from you.
- The width of the opening is 76cm.
- The door has a high visual contrast.
- There is a second single manual door.
- The second door opens away from you.
- The width of the opening is 77cm.
- The second door has a high visual contrast.
Reception (Fern Ward)
- The reception is located on the right from the Fern Ward corridor entrance.
- The distance from the Fern Ward corridor entrance is 3m.
- There is step-free level access to reception.
- The height of the reception desk is 95cm.
- There is not a lowered section at the desk.
- The reception has windows.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system could not be tested at the time of the survey.
- The height of the touchscreen display ranges from 77cm to 83cm from the floor.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Ward (Fern Ward)
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Ward Information
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- This is a male rehab ward.
- This is a male only ward.
- There are 17 side rooms available.
- There are 17 beds in total on the ward.
- There are 2 consultation/medical rooms available.
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Location and Access
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- There is no signage on or near the door.
- There is step-free level access into this ward.
- There is a single manual door with a high visual contrast.
- The door opens towards you.
- The width of the opening is 77cm.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include manual doors and doors permanently held open.
- The walls and floor have a medium visual contrast.
- There is background noise in this area which varies depending on the time of day.
- Wayfinding signage is not provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels vary due to the size of the space.
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Facilities and Services
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- Seating available on the ward includes: chairs with armrests, chairs without armrests, armchairs, sofas and benches.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system could not be tested at the time of the survey.
- There is not a relatives' room for the ward.
- The following facilities are available for patients: washrooms.
- The nearest toilet with adaptations for visitors is located to the right from the lift on the upper ground floor.
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Visiting Hours
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- There are no set visiting times, please contact the ward in advance.
- View information on visiting times (opens new tab).
Toilet and Changing Facilities (Fern Ward)
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Washroom and Shower Facilities
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- The washroom facilities which have adaptations are located to the left from the Fern Ward entrance, along the corridor after the nurses office.
- Standard washroom facilities are located within the patient bedrooms.
Consultation / Medical Room (Clinic Treatment Room)
- There is 1 consultation/medical room available.
- The room surveyed was; Clinic Treatment Room.
- The room is located through the double doors to the left after the nurses office.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 76cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- The treatment table is free standing at a fixed height.
- The length of the treatment table is 180cm.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Consultation / Medical Room (Medicine Dispensary)
- There are 2 consultation/medical rooms available.
- The room surveyed was; the Medicine Dispensary.
- The room is located to the left from the Fern Ward entrance through double doors to the left after the nurses office.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a medium visual contrast.
- The door opens inwards.
- The width of the opening is 77cm.
- There is step-free level access throughout the room.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- There is door for which the top half opens to allow medicines to be dispensed. The height of the opening is104cm.
Room (Quiet Room)
- The room is located to the left from the Fern Ward, entrance past the nurses office.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 81cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: armchairs and sofas.
- Furniture available in the room includes: coffee tables.
- The surface heights are not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Lighting levels are adjustable.
Room (Activity Room)
- The room is located to the left from the Fern Ward entrance and past the nurses office.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 81cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables and coffee tables.
- Some tables are fixed.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Lighting levels are adjustable.
Room (ADL Laundry)
- The room is located ahead from the Fern Ward entrance.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 81cm.
- There is step-free level access throughout the room.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- There is not a hearing assistance system.
- Additional facilities/services include: a wash basin.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Dining Room (Dining Room)
- The dining room is located to the right from the Fern Ward entrance.
- There is step-free level access into the dining room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs with armrests, chairs without armrests and benches.
- Furniture available in the room includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is a serving hatch for serving meals.
The counter is 91cm high.
Lounge (Lounge)
- The lounge is located ahead from the Fern Ward entrance.
- There is step-free level access into the lounge.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a medium visual contrast.
- Seating available in the lounge includes: armchairs and sofas.
- Furniture available in the lounge includes: coffee tables.
- The surface height of the tables is not suitable for wheelchair users.
- There is a TV with subtitles.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Entrance (Entrance to Garden)
- This entrance is located at the rear of the lounge.
- The entrance area is not clearly signed.
- There is step-free level access at the entrance.
- There is a single manual door at this entrance.
- The door opens away from you.
- The width of the opening is 91cm.
- The door has a low visual contrast.
Outdoor Spaces (Garden)
- Additional facilities in this area include: an area with armchairs and coffee tables, and stepping stones leading to an area with exercise equipment.
- Outdoor areas consist of grass, bonded gravel and paving slabs.
- There are footpaths in some areas.
- The majority of the paths are not wide enough for wheelchair users.
- There is step-free level access throughout all areas.
- There are seats situated along the paths for people to rest.
Bathroom with Adaptations (Toilet and Bath)
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Location and Access
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- The bathroom surveyed is located along the corridor after the nurses office.
- The most accessible route to the bathroom has step-free level access and doors permanently held open.
- There is step-free level access into the bathroom.
- There is written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 81cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the bathroom are 477cm (width) x 305cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is lateral transfer space on both sides of the toilet .
- The lateral transfer space on the left is 154cm (from the side of the toilet pan).
- The lateral transfer space on the right is 94cm (from the side of the toilet pan).
- There is a wall sensor flush on the right transfer side.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a medium visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 103cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- The wash basin has a sensor tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 116cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 117cm from the floor.
- There is not a hand dryer.
- There is a push button emergency alarm.
- There is a full length mirror.
- There is no shelf.
- The bathroom has a pedal bin and a clinical waste bin.
- There is one coat hook.
- The coat hook is 102cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The bathroom has a standard bath.
- The height of the side of the bath from floor level is 55cm.
- The bath controls are sensor.
