You are on Getting To (River Ward). Skip to the next section.

Getting To (River Ward)

• The most accessible route from the North View drop off has a slight ramp or slope.
• Access to the River Ward is via the North View main entrance.
• There is a drop-off point at this entrance.
• The River Ward is located on the lower ground floor of North View, at the far end of the main corridor.
• The River Ward is approximately 150m from the North View main entrance.
• From the North View main entrance, turn left and continue through the doors to the left of the main reception.
  Turn left, then right onto the main hospital corridor.
  Follow the main hospital corridor and the entrance to the River Ward is located on the right.
• Internally the most accessible route has step-free level access, manual doors and doors permanently held open.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer), a toilet with adaptations (with right hand transfer) and standard toilets.
• View more information on getting to and around the hospital (opens new tab)

You are on Drop-off Point (North View). Skip to the next section.

Drop-off Point (North View)

• There is a designated drop-off point available.
• The designated drop-off point is located to the front of North View.

You are on Entrance (North View - Main Entrance). Skip to the next section.

Entrance (North View - Main Entrance)

• This entrance is located at the front of North View.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a slight gradient.
• There is a key fob/card reader at a height of 123cm.
• There is a single automatic door at this entrance.
• The door opens by sliding.
• The width of the opening is 130cm.
• The door has a low visual contrast.
• There is a second single automatic door.
• The second door is permanently held open.
• The width of the opening is 133cm.
• The second door has a low visual contrast.
• There is step-free level access as you enter.

You are on Reception (North View). Skip to the next section.

Reception (North View)

• The reception is located ahead from the main entrance.
• The distance from the North View main entrance is 7m.
• There is step-free level access to reception.
• The height of the reception desk is 110cm.
• There is a lowered section at the desk.
• The height of the lowered section is 70cm.
• The reception has windows and glazed screens.
• There is a clearly signed portable hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is no (or very little) background noise in this area.
• Some flooring is patterned.
• Lighting levels vary due to the use of large glazed walls.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: armchairs and sofas.
• Furniture available in this area includes: coffee tables.

You are on Entrance (Entrance Foyer). Skip to the next section.

Entrance (Entrance Foyer)

• This entrance is located to the left of reception.
• The entrance area is not clearly signed.
• There is step-free level access at the entrance.
• There is a key fob/card reader at a height of 118cm.
• There are double manual doors at this entrance, however one door is locked or bolted.
• The locked door can be opened on request.
• The doors open away from you.
• The width of the opening is 80cm.
• The doors have a high visual contrast.
• There is a push pad or push button to exit at a height of 117cm.

You are on Entrance (River Ward Corridor Entrance). Skip to the next section.

Entrance (River Ward Corridor Entrance)

• This entrance is located off the main hospital corridor.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is an intercom at a height of 121cm.
• The height of the hand sanitiser is 108cm.
• There are double manual doors at this entrance, however one door is locked or bolted.
• The locked door can be opened on request.
• The doors open away from you.
• The width of the opening is 79cm.
• The doors have a high visual contrast.
• There is a second single manual door.
• The second door opens away from you.
• The width of the opening is 91cm.
• The second door has a high visual contrast.

You are on Reception (Reception Office). Skip to the next section.

Reception (Reception Office)

• The reception is located to the right from the second entrance door.
• The distance from the River Ward entrance is 8m.
• The most accessible route to reception has manual doors.
• There is step-free level access to reception.
• The height of the reception desk is 95cm.
• There is not a lowered section at the desk.
• The reception has windows.
• There is a portable hearing assistance system which is not clearly signed.
• The hearing assistance system could not be tested at the time of the survey.
• The height of the touchscreen display ranges from 82cm to 88cm from the floor.
• There is no (or very little) background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Room (MDT Meeting Room). Skip to the next section.

Room (MDT Meeting Room)

• The room is located ahead from the ward reception.
• The distance from the River Ward corridor entrance is 7m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 77cm.
• There is a push pad or push button to exit at a height of 119cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a medium visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: tables and desks.
• The tables are fixed.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Ward (River Ward). Skip to the next section.

Ward (River Ward)

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• Ward Information View
  • This is a male psychiatric intensive care unit.
  • This is a male only ward.
  • There are 10 side rooms available.
  • There are 10 beds in total on the ward.
  • There are 2 consultation/medical rooms available.
• Location and Access View
  • There is step-free level access into this ward.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 105cm.
• Getting Around View
  • There is step-free level access throughout.
  • Access throughout may include doors permanently held open.
  • The walls and floor have a medium visual contrast.
  • There may be background noise in this area.
  • Wayfinding signage is not provided.
  • Signage is clearly visible with high contrasting colours.
  • Lighting levels vary due to the size of the space.
• Facilities and Services View
  • Seating available on the ward includes: chairs with armrests, chairs without armrests, armchairs and sofas.
  • There is a portable hearing assistance system which is not clearly signed.
  • The hearing assistance system could not be tested at the time of the survey.
  • There is not a relatives' room for the ward.
  • The following facilities are available for patients: washrooms.
  • The nearest toilet with adaptations for visitors is located on the corridor leading from the main entrance to the ward.
• Visiting Hours View
  • There are no set visiting times, please contact the ward in advance.
  • View information on visiting times (opens new tab).

You are on Toilet and Changing Facilities (River Ward). Skip to the next section.

Toilet and Changing Facilities (River Ward)

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• Washroom and Shower Facilities View
  • The washroom facilities which have adaptations are located on the corridor to the left after the nurses office.
  • Standard washroom facilities are located within the patient bedrooms.

You are on Standard Bedroom and Ensuite (Room 03). Skip to the next section.

Standard Bedroom and Ensuite (Room 03)

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• Bedroom Access View
  • The bedroom surveyed is located to the left from the ward entrance.
  • The most accessible route to the bedroom has step-free level access and doors permanently held open.
  • There is step-free level access into the bedroom.
  • There is numbered signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 82cm.
• Bedroom Features View
  • The bedroom has a single bed.
  • The top of the mattress is 40cm from the floor.
  • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • Some flooring is shiny.
  • The following is available in this bedroom: a chair without armrests and a desk.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
• Ensuite Access View
  • There is step-free level access into the ensuite.
  • The ensuite door opens outwards and has a high visual contrast.
  • The width of the door opening is 76cm.
  • Internally the door has a high visual contrast.
• Ensuite Dimensions and Features View
  • The dimensions of the ensuite are 254cm (width) x 111cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not a lateral transfer space next to the toilet.
  • The toilet seat has a medium visual contrast.
  • There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
  • The wash basin has a sensor tap.
  • The toilet roll holder has a low visual contrast.
  • The soap dispenser has a high visual contrast.
  • The towel dispenser has a high visual contrast.
  • Additional features include: a mirror and a coat hook.
  • The ensuite has no disposal facilities.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • The ensuite has a step-free shower.
  • There is a fixed height shower head.
  • The shower controls are push.
  • There is no shower seat.

You are on Consultation / Medical Room (Clinical Treatment Room). Skip to the next section.

Consultation / Medical Room (Clinical Treatment Room)

• There is 1 consultation/medical room available.
• The room surveyed was; Clinic Treatment Room.
• The room is located along the corridor after the nurses office.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 77cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a low visual contrast.
• The treatment table is free standing at a fixed height.
• The length of the treatment table is 180cm.
• Seating available in the room includes: chairs with armrests.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.

You are on Consultation / Medical Room (Medicine Dispensary). Skip to the next section.

Consultation / Medical Room (Medicine Dispensary)

• There is 1 consultation/medical room available.
• The room surveyed was; the medicine dispensary.
• The room is located along the corridor after the nurses office.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 78cm.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• The top half of the door in this room opens to allow medicines to be dispensed.
  The height of the opening is 104cm.

You are on Room (Quiet Room). Skip to the next section.

Room (Quiet Room)

• The room is located ahead from the ward entrance.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 81cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a medium visual contrast.
• Seating available in the room includes: armchairs and sofas.
• Furniture available in the room includes: coffee tables.
• The surface heights are not suitable for wheelchair users.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• Lighting levels are adjustable.

You are on Room (Activity Room). Skip to the next section.

Room (Activity Room)

• The room is located to the left from the ward entrance and down the corridor.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 81cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a medium visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: tables.
• Some tables are fixed.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a wash basin.
• There may be background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• Lighting levels are adjustable.

You are on Dining Room (Dining Area). Skip to the next section.

Dining Room (Dining Area)

• The dining room is located to the right from the ward entrance.
• There is step-free level access into the dining room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The walls and floor have a medium visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: tables.
• The surface height of the tables is not suitable for wheelchair users.
• The clear height under the tables is suitable for wheelchair users.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There is a serving hatch for serving meals.
  The counter is 91cm high.

You are on Lounge (Lounge). Skip to the next section.

Lounge (Lounge)

• The lounge is located opposite the nurses office.
• There is step-free level access into the lounge.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The walls and floor have a medium visual contrast.
• Seating available in the lounge includes: armchairs and sofas.
• Furniture available in the lounge includes: coffee tables.
• The surface height of the tables is not suitable for wheelchair users.
• There is a TV with subtitles.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Kitchen (ADL Kitchen). Skip to the next section.

Kitchen (ADL Kitchen)

• The kitchen is located to the right from the ward entrance.
• There is step-free level access into the kitchen.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 81cm.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The walls and floor have a medium visual contrast.
• The work surface is 90cm from the floor.
• A lowered work surface is not available.
• Overhead and under counter cupboards are available.
• The hob is 90cm from the floor.
• A lowered hob is not available.
• The oven is at a suitable height for a wheelchair user.
• The sink is 90cm from the floor.
• A lowered sink is not available.
• The sink has a lever tap.
• Facilities within the kitchen include a toaster, a dishwasher, a fridge freezer and a microwave.
• The following machines are at a suitable height for a wheelchair user: dishwasher.
• Seating available in the kitchen includes: chairs without armrests.
• Furniture available in the kitchen includes: tables.
• The surface height of the tables is not suitable for wheelchair users.
• The clear height under the tables is suitable for wheelchair users.
• Lighting levels were even at the time of the survey.

You are on Room (ADL Laundry). Skip to the next section.

Room (ADL Laundry)

• The room is located to the left from the River Ward entrance.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 81cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a medium visual contrast.
• There is not a hearing assistance system.
• Additional facilities/services include: a wash basin.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Entrance (Entrance to Courtyard). Skip to the next section.

Entrance (Entrance to Courtyard)

• This entrance is located ahead from the ward entrance, at the rear of the lounge.
• The entrance area is not clearly signed.
• There is step-free level access at the entrance.
• There is a single manual door at this entrance.
• The door opens away from you.
• The width of the opening is 87cm.
• The door has a low visual contrast.

You are on Outdoor Spaces (Courtyard). Skip to the next section.

Outdoor Spaces (Courtyard)

• Additional facilities in this area include: a cross trainer, and exercise bike, armchairs, bench seats and coffee tables.
• Outdoor areas consist of bonded gravel.
• There are footpaths in some areas.
• The majority of the paths are wide enough for wheelchair users.
• There is step-free level access throughout all areas.
• There are seats situated along the paths for people to rest.

You are on Bathroom with Adaptations (Toilet and Bath). Skip to the next section.

Bathroom with Adaptations (Toilet and Bath)

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• Location and Access View
  • The bathroom surveyed is located to the right from the ward entrance.
  • The most accessible route to the bathroom has doors permanently held open and step-free level access.
  • There is step-free level access into the bathroom.
  • There is written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 82cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the bathroom are 346cm (width) x 475cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is lateral transfer space on both sides of the toilet, however the right side is obstructed.
  • The lateral transfer space on the left is 205cm (from the side of the toilet pan).
  • The lateral transfer space on the right is 107cm (from the side of the toilet pan).
  • There is a wall sensor flush on the right transfer side.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high visual contrast.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a medium visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 97cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 69cm from the floor.
  • The wash basin has a sensor tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 117cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 123cm from the floor.
  • There is not a hand dryer.
  • There is a push button emergency alarm.
  • There is a mirror.
  • There is no shelf.
  • The bathroom has a pedal bin.
  • There is one coat hook.
  • The coat hook is 121cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • The bathroom has a standard bath.
  • The height of the side of the bath from floor level is 56cm.
  • The bath controls are sensor.