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North View - Vale Ward

North View, North Manchester General Hospital, Delaunays Road, Manchester, M8 5RB

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Access Guide

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Getting To (Vale Ward)

  • The most accessible route from the North View drop off has a slight ramp or slope.
  • Access to Vale Ward is via the North View main entrance.
  • There is a drop-off point at this entrance.
  • Vale Ward is located on the upper ground floor along the main corridor.
  • Vale Ward is approximately 144m from the lift.
  • From the North View main entrance, turn left and proceed through the entrance foyer doors to the left of the main reception.
    Turn left and continue ahead to the lifts.
    Take the lift to the upper ground floor.
    Exit the lift and go through the single door.
    Turn right onto the main upper ground floor corridor.
    Continue along the corridor and the entrance to Vale Ward is located on the right.
  • Internally the most accessible route has step-free level access, a lift, manual doors and doors permanently held open.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer) and standard toilets.
  • View more information on getting to and around the hospital (opens new tab)

Drop-off Point (North View)

  • There is a designated drop-off point available.
  • The designated drop-off point is located to the front of North View.

Entrance (North View - Main Entrance)

  • This entrance is located at the front of North View.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is a key fob/card reader at a height of 123cm.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 130cm.
  • The door has a low visual contrast.
  • There is a second single automatic door.
  • The second door is permanently held open.
  • The width of the opening is 133cm.
  • The second door has a low visual contrast.
  • There is step-free level access as you enter.

Reception (North View)

  • The reception is located ahead from the main entrance.
  • The distance from the North View main entrance is 7m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 70cm.
  • The reception has windows and glazed screens.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Some flooring is patterned.
  • Lighting levels vary due to the use of large glazed walls.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: armchairs and sofas.
  • Furniture available in this area includes: coffee tables.

Entrance (Entrance Foyer)

  • This entrance is located to the left of reception.
  • The entrance area is not clearly signed.
  • There is step-free level access at the entrance.
  • There is a key fob/card reader at a height of 118cm.
  • There are double manual doors at this entrance, however one door is locked or bolted.
  • The locked door can be opened on request.
  • The doors open away from you.
  • The width of the opening is 80cm.
  • The doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 117cm.

Lift (North View)

  • The lift surveyed is located to the left of the entrance lobby.
  • The distance from the main entrance is 16m.
  • The most accessible route to the lift has step-free level access and manual doors.
  • LG and UG are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 107cm (width) x 140cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing and an audible announcer.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Entrance (Vale Ward - Corridor Entrance)

  • This entrance is located on the upper ground floor, on the right from the main corridor.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 121cm.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 76cm.
  • The door has a high visual contrast.
  • There is a second single manual door.
  • The second door opens away from you.
  • The width of the opening is 77cm.
  • The second door has a high visual contrast.

Reception (Vale Ward Reception)

  • The reception is located to the right after the Vale Ward corridor entrance.
  • The distance from the Vale Ward corridor entrance is 3m.
  • There is step-free level access to reception.
  • The height of the reception desk is 96cm.
  • There is not a lowered section at the desk.
  • The reception has windows.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system could not be tested at the time of the survey.
  • The height of the touchscreen display ranges from 82cm to 89cm from the floor.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests.

Room (MDT Meeting Room)

  • The room is located on the left side of the corridor after the reception.
  • The distance from the Vale Ward corridor entrance is 4m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 77cm.
  • There is a push pad or push button to exit at a height of 118cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: long tables and desks.
  • Some tables are fixed.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Ward (Vale Ward)

  • Ward Information View
    • This is an acute male ward.
    • This is a male only ward.
    • There are 17 side rooms available.
    • There are 17 beds in total on the ward.
    • There are 2 consultation/medical rooms available.
  • Location and Access View
    • There is no signage on or near the door.
    • There is step-free level access into this ward.
    • There is a single manual door with a high visual contrast.
    • The door opens away from you.
    • The width of the opening is 77cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors.
    • The walls and floor have a medium visual contrast.
    • There may be background noise in this area.
    • Wayfinding signage is not provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • Seating available on the ward includes: chairs with armrests, chairs without armrests, armchairs, sofas and benches.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system could not be tested at the time of the survey.
    • There is not a relatives' room for the ward.
    • The following facilities are available for patients: washrooms.
    • The nearest toilet with adaptations for visitors is located on the upper ground floor, to the right from the lift.
  • Visiting Hours View

Toilet and Changing Facilities (Vale Ward)

  • Washroom and Shower Facilities View
    • The washroom facilities which have adaptations are located to the left from the Vale ward entrance, along the corridor after the nurses office.
    • Standard washroom facilities are located within the patient bedrooms.

Consultation / Medical Room (Clinic Treatment Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Clinic Treatment Room.
  • The room is located on the right side of the corridor after reception.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 77cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • The treatment table is free standing at a fixed height.
  • The length of the treatment table is 180cm.
  • Seating available in the room includes: chairs with armrests.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Consultation / Medical Room (Medicine Dispensary)

  • There is 1 consultation/medical room available.
  • The room surveyed was; the Medicine Dispensary.
  • The room is located on the right side of the corridor after the reception.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 77cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • The top half of the door in this room opens to allow medicines to be dispensed.
    The height of the opening is 104 cm.

Room (Quiet Room)

  • The room is located ahead from the Vale Ward entrance.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 81cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in the room includes: armchairs and sofas.
  • Furniture available in the room includes: coffee tables.
  • The surface heights are not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Room (Gold Room)

  • The room is located to the left from the Vale Ward entrance, after the nurses office.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 80cm.
  • There is a push pad or push button to exit at a height of 119cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Room (Activity Room)

  • The room is located to the left from the Vale Ward entrance, after the nurses office.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 81cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: tables and coffee tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of some surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a wash basin.
  • There may be background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Room (Multi Purpose Room)

  • The room is located to the left from the Vale Ward entrance, after the nurses office.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 80cm.
  • There is a push pad or push button to exit at a height of 114cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in the room includes: chairs with armrests and armchairs.
  • Furniture available in the room includes: coffee tables and desks.
  • The desks are fixed.
  • Some surface heights are suitable for wheelchair users.
  • The clear underside space of some surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television with subtitles.
  • There may be background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Dining Room (Dining Room)

  • The dining room is located on the right after the Vale Ward entrance.
  • There is step-free level access into the dining room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a medium visual contrast.
  • Seating available in the room includes: chairs with armrests, chairs without armrests and benches.
  • Furniture available in the room includes: tables.
  • Some seating is fixed.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is a serving hatch for serving meals.
    The counter is 91cm high.

Lounge (Lounge)

  • The lounge is located ahead from the Vale Ward entrance.
  • There is step-free level access into the lounge.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a medium visual contrast.
  • Seating available in the lounge includes: armchairs and sofas.
  • Furniture available in the lounge includes: coffee tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • There is a TV with subtitles.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Kitchen (ADL Kitchen)

  • The kitchen is located to the left from the Vale Ward entrance, after the nurses office.
  • There is step-free level access into the kitchen.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 82cm.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • The walls and floor visual contrast varies between low and high.
  • The work surface is 90cm from the floor.
  • Overhead and under counter cupboards are available.
  • The hob is 90cm from the floor.
  • The oven is at a suitable height for a wheelchair user.
  • The sink is 90cm from the floor.
  • The sink has a lever tap.
  • Facilities within the kitchen include a fridge freezer, a dishwasher, a microwave and a toaster.
  • The following machines are at a suitable height for a wheelchair user: dishwasher.
  • Seating available in the kitchen includes: chairs without armrests.
  • Furniture available in the kitchen includes: tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Room (ADL Laundry)

  • The room is located ahead form the Vale Ward entrance.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 81cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a wash basin.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Entrance (Courtyard)

  • This entrance is located to the left from the Vale Ward entrance and to the left after the nurses office.
  • The entrance area is not clearly signed.
  • There is step-free level access at the entrance.
  • There is a single manual door at this entrance.
  • The door opens towards you.
  • The width of the opening is 95cm.
  • The door has a high visual contrast.

Outdoor Spaces (Courtyard)

  • Additional facilities in this area include: exercise equipment, armchairs, bench seats and coffee tables.
  • Outdoor areas consist of bonded gravel.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • There is step-free level access throughout all areas.
  • There are seats situated along the paths for people to rest.

Bathroom with Adaptations (Toilet and Bath)

  • Location and Access View
    • The bathroom surveyed is located to the left from the Vale Ward entrance and along the corridor, after the nurses office.
    • The most accessible route to the bathroom has step-free level access.
    • There is step-free level access into the bathroom.
    • There is written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 82cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • The dimensions of the bathroom are 342cm (width) x 440cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is lateral transfer space on both sides of the toilet .
    • The lateral transfer space on the left is 107cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 203cm (from the side of the toilet pan).
    • There is a wall sensor flush on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a medium visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 96cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 69cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 116cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 110cm from the floor.
    • There is not a hand dryer.
    • There is a push button emergency alarm.
    • There is a full length mirror.
    • There is no shelf.
    • The bathroom has a waste bin and a pedal bin.
    • There is one coat hook.
    • The coat hook is 140cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • The bathroom has a standard bath.
    • The height of the side of the bath from floor level is 55cm.
    • The bath controls are sensor.