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Brindley Farm - Etruria Valley

Shelton Boulevard, Etruria Valley, Staffordshire, Stoke-on-Trent, ST1 5GP

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Access Guide

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Overview

  • About View
    • The Brindley Farm is a warm and welcoming restaurant in the heart of Stoke on-Trent. Private functions can be catered for.
    • Facilities available in the venue include: standard and accessible toilets, parking, restaurant, kids indoor play area and beer garden.
    • View information on opening times.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • The most accessible entrance is also the main entrance.
    • There is 1 other entrance.
    • There is step-free level access at the other entrance.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps: the raised seating in the restaurant and bar areas.
    • Doors are held open along circulation routes.
  • Getting Help and Assistance View
    • Seating is available.
    • There is not a hearing assistance system.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Staff receive the following training: Inclusion Training.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located next to the entrance.
    • The toilet with adaptations has a left hand transfer space.
    • Female and male step-free standard toilet facilities are located near the entrance and the kid's play area.
  • Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations near the entrance.

Parking

  • Car Park View
    • The car park is located around 2 sides of the venue.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 460cm (depth).
    • There is a marked zone to one side and the rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 8m from the main entrance.
    • This route has bollards.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is free for all users.
    • Free parking is restricted to 3 hours.
  • Electric Vehicle Charging Points View
    • There are no electric vehicle charging points designated for Blue Badge holders.
    • There are 4 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 230cm (width) x 440cm (depth).
    • The controls are at a suitable height for a wheelchair user.
    • The nozzle holster is at a suitable height for a wheelchair user.
    • Payment can be made with a credit/debit card (contactless).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Main Accessible Entrance

  • This entrance is located to the front of the venue.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double manual doors.
  • The doors are permanently held open.
  • The width of the opening is 165cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium colour contrast.
  • There is a second set of double manual doors.
  • The doors open towards you.
  • The doors require effort to open.
  • The width of the opening is 158cm.
  • There is a small lip on the threshold of the opening .
  • The doors have a low colour contrast.

Bar and Restaurant

  • Location and Access View
    • There is step-free level access into this area.
    • There are 2 main areas of the restaurant; the main seating area and the child and family friendly area.
    • The child and family friendly area is to the left side after entering, next to the indoor play area.
    • There is open plan access.
    • This area has a carvery counter and a bar where food and drink can be ordered.
  • Order and Payment View
    • The bar was surveyed.
    • The bar is located to the right side after entering from the main entrance.
    • There is step-free level access to the bar.
    • The height of the bar is 110cm.
    • There is a lowered section at the bar.
    • The height of the lowered section is 77cm.
    • The bar has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is portable.
    • For some meal options such as the carvery, customers purchase a ticket which is then presented at the buffet counter.
    • There is a phone charging point on the lowered bar.
    • The carvery counter was surveyed.
    • The counter is located to the left side after entering from the main entrance.
    • There is step-free level access to the counter.
    • The height of the counter is 86cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • Service View
    • This area also has colleagues who can provide assistance with ordering.
    • Full table service is available on request or via an online app.
    • Menus are wall-mounted, available on a board, displayed on the counter, handheld, online and available on a mobile phone app.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the majority of the seating area.
    • There is stepped access to the raised seating in the restaurant and bar areas.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor colour contrast varies between low and high.
    • Some flooring is shiny and patterned.
    • Seating available in this area includes: chairs without armrests, benches and stools.
    • Some seating is fixed.
    • Furniture available in this area includes: tables and booths.
    • Some tables are fixed.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels vary due to there being different types of lights in the space.

Indoor Play Area

  • There is step-free level access to this area.
  • There is written text signage on or near the entrance.
  • Facilities in this area include: tactile games, open play area, kid's rides, arcade and table-top machines.
  • There is step-free level access throughout all areas.
  • There are no doors along circulation routes in this area.
  • Access throughout may include permanent physical obstructions.
  • There is room for a wheelchair user to manoeuvre.
  • The flooring is shiny and patterned.
  • The walls and floor colour contrast varies between low and high.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the time of day.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located next to the entrance.
    • The distance from the entrance is 3m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is Braille, tactile and 'Not All Disabilities Are Visible' signage on or near the door.
    • The door is easy to open.
    • The width of the opening is 81cm.
    • The door has a locking handle.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a low colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 165cm (width) x 235cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 98cm (from the side of the toilet pan to the wall).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 110cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 92cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 90cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 85cm.
    • The walls and floor have a medium colour contrast.
    • Lighting levels were even at the time of the survey.

Outdoor Seating Area

  • Location and Access View
    • The outdoor seating is located around 3 sides of the venue.
    • There are no doors to open along the most accessible route.
    • There is step-free level access to this area.
    • There is step-free level access from inside the venue via 2 entrances.
  • Seating Area View
    • The seating area is uncovered.
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables/desks is suitable for wheelchair users.
    • The clear height under the tables/desks is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • There is a single gate to access the seating area behind the venue.
    • This gate is held open and has an opening width of 94cm.