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Cherry Tree - Newcastle-Under-Lyme

London Road, Newcastle-Under- Lyme, Staffordshire, Newcastle, ST5 1NZ

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Access Guide

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Overview

  • About View
    • The Cherry Tree in Newcastle Under Lyme is a family-friendly pub restaurant. .
    • Facilities available in the venue include: a spacious car park and beer garden paired with disabled facilities and coach access.
    • There is an 18+ bar area and family friendly restaurant and private functions can be catered for.
    • View information on opening times.
  • Parking and Public Transport View
  • Getting In and Around View
    • The most accessible entrance is near the front, outside seating area.
    • There is stepped access at the main entrance.
    • There is 1 other entrance.
    • There is stepped access at the other entrance.
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: raised seating areas, and the standard toilets.
    • There are manual doors along circulation routes.
    • Access throughout may include narrow walkways and pillars.
    • The first floor toilets can be accessed via stairs.
  • Getting Help and Assistance View
    • Seating is available.
    • There is not a hearing assistance system.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Staff receive the following training: Inclusion Training.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the left side of the main restaurant.
    • The toilet with adaptations has a left hand transfer space.
    • Female and male standard toilet facilities with stepped access are located on the first floor, and to the rear of the bar.
  • Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations near the restaurant.

Parking

  • Car Park View
    • The car park is located to the rear of the venue.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 3 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 480cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 35m from the main entrance.
    • The most accessible route from the Blue Badge parking has slight slopes.
    • This route has uneven surfaces.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is free for all users.
    • Customers are invited to enter their vehicle registration on arrival to avoid incurring any charges.
  • Electric Vehicle Charging Points View
    • There are no electric vehicle charging points designated for Blue Badge holders.
    • There are 5 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 240cm (width) x 410cm (depth).
    • The controls are at a suitable height for a wheelchair user.
    • The nozzle holster is at a suitable height for a wheelchair user.
    • Payment can be made with a credit/debit card (contactless).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Main Accessible Entrance

  • This entrance is located beyond the main entrance, next to the front seating area.
  • Customers can contact to the venue, in advance or on arrival to use this entrance, where a colleague will assist them.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide.
  • There is a handrail on the right going up.
  • There are double manual doors.
  • The doors open towards you.
  • The doors require effort to open.
  • The width of the opening is 126cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.
  • There is a short steep ramp after the threshold, that leads directly into the restaurant.

Bar

  • Location and Access View
    • The bar is located ahead and to the left side after entering via the main entrance.
    • The most accessible route has step-free level access.
    • There are manual doors along the most accessible route.
    • There is step-free level access into this area.
    • There are double manual doors.
    • The doors open away from you.
    • The doors are easy to open.
    • The width of the opening is 134cm.
    • There is a small lip on the threshold of the opening.
    • The doors have a high colour contrast.
    • There is an alternative entrance avoiding the need to enter the restaurant.
    • The single door at this entrance opens outwards and has an opening width of 70cm.
    • This area has a bar where food and drink can be ordered.
  • Order and Payment View
    • The bar was surveyed.
    • There is step-free level access to the bar.
    • The height of the bar is 104cm.
    • There is not a lowered section at the bar.
    • The bar has mirrors and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The height of the touchscreen display ranges from 115cm to 130cm from the floor.
  • Service View
    • This area also has colleagues who can provide assistance with ordering.
    • Full table service is available on request or via an online app.
    • Menus are wall-mounted, available on a board, displayed on the counter, handheld and available on a mobile phone app.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the majority of the seating area.
    • There is stepped access to to the standard toilets in the rear of the bar.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Some flooring is shiny and patterned.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, benches, stools and high stools.
    • Some seating is fixed.
    • Furniture available in this area includes: tables and high tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to there being different types of lights in the space.
    • There is a pool table and dart board in the bar area and access to the covered beer garden.

Restaurant

  • Location and Access View
    • The restaurant is located ahead and to the right side after entering via the main entrance.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
    • There is step-free level access into this area.
    • There are double manual doors.
    • The doors open away from you.
    • The doors are easy to open.
    • The width of the opening is 144cm.
    • There is a small lip on the threshold of the opening.
    • The doors have a medium colour contrast.
    • There is a reception point ahead after entering.
    • The height of this desk is 124cm.
    • Customers are invited to enter their vehicle registration on arrival to avoid incurring any charges.
    • This area has a bar where food and drink can be ordered.
  • Order and Payment View
    • The bar was surveyed.
    • There is step-free level access to the bar.
    • The height of the bar is 104cm.
    • There is not a lowered section at the bar.
    • The bar has windows, mirrors and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The height of the touchscreen display ranges from 115cm to 130cm from the floor.
  • Service View
    • This area also has colleagues who can provide assistance with ordering.
    • Full table service is available on request or via an online app.
    • Menus are wall-mounted, available on a board, displayed on the counter, handheld and available on a mobile phone app.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the majority of the seating area.
    • There is stepped access to some raised seating areas.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a low colour contrast.
    • Some flooring is shiny and patterned.
    • Seating available in this area includes: chairs without armrests, benches and stools.
    • Some seating is fixed.
    • Furniture available in this area includes: tables and booths.
    • Some tables are fixed.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels vary due to the size of the space.

Stairs

  • The stairs are located to the left of the bar in the restaurant.
  • The male and female standard toilets can be accessed by these stairs.
  • There are double manual doors to access the stairwell.
  • There are handrails on both sides, that are within reach.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The depth of the steps is not between 30cm-45cm.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located near the restaurant.
    • The distance from the entrance is 20m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
  • Access View
    • There is step-free level access into the facility.
    • There is Braille, tactile, pictorial, written text and 'Not All Disabilities Are Visible' signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 86cm.
    • The door has a locking handle.
    • Internally the door has a medium colour contrast.
    • There is a grab rail on the internal door with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 157cm (width) x 205cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • There is a spatula flush for the toilet.
    • The flush is on the non transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 120cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 135cm from the floor.
    • The height of the baby change facility when in use is 90cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.

Outdoor Seating Area

  • Location and Access View
    • The seating areas are located to the side, front and rear of the venue.
    • There are manual doors along the most accessible route.
    • This route has uneven surfaces.
    • There is step-free access via a slope to this area.
    • The slope has a slight gradient.
  • Seating Area View
    • The seating area is uncovered.
    • There is step-free level access throughout the majority of the seating area.
    • There is step-free access by slope to some of the raised seating areas.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: benches and stools.
    • Some seating is fixed.
    • Furniture available in this area includes: tables, booths and picnic tables.
    • Some tables are fixed.
    • The surface height of some of the tables/desks is suitable for wheelchair users.
    • The clear height under some of the tables/desks is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • There is a beer garden beer to the rear of the venue, accessible via the Bar.
    • There is a single door to access this area.
    • The single door opens away and has an opening width of 79cm.
    • There is a steep slope after the threshold.
    • Access to the side seating area via the restaurant is via the double, manual doors.
    • There are steps at this entrance.
    • Alternative access to the side seating area is external, via the front of the venue.
    • There are ramps and a manual gate to via this route.
    • There are several other seating options in the garden area.